There seems to be no feedback thread existing for Soft_Poison, so I've decided to make one myself ^_^ I commissioned a faceup from Soft_Poison in early February. I sent it out on the 6th and it arrived to the Netherlands fast; only to be stuck in customs for 3 weeks. Soft_Poison did a lot to get it out of customs as fast as she could: she called numerous times, was on the phone for countless minutes (hours?), and then actually wrote a letter to get my head to her home. After the head was safe, she started on the faceup. The faceup was executed just as I asked, and in good time. She shipped it back via TNT. The only problem I had was the shipping box she used (it was some kind of cardboard-plastic?). The box was not suitable for overseas shipping, and it's flimsy-ness caused some damages to my head and the faceup. HOWEVER. Upon hearing of this Soft_Poison immediately contacted me and asked what she could do for help. She assures me the package was insured and has offered to call or go the the post office and see if I can get any money to make up for the damages. She has been more than lovely, extremely kind, and very responsible. I would gladly commission her again (with reassurance I would be getting my items shipped in a better box! xD). I was her first customer in America, so the problems that arose were not her fault and she should not be blammed for them. I appreciate everything she has done for me up to this point. ♥ If you have bought anything from, or sold anything to Soft_Poison, please leave a comment here! Obviously yours doesn't have to be as detailed as mine, but I thought I'd share the situation considering people were concerned anyways. Thanks!