1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice

Feedback for tiyama

Aug 14, 2012

    1. Tiyama acted as a Taobao proxy for me, and she kept very good communication the whole time. She even refunded me when the total cost ended up being lower than expected. The items were sent well-packaged, but I guess that didn't stop local customs from peering in (see below).

      Unfortunately, there seemed to be a hiccup in my local post office (which was undergoing major changes in policy), that meant one tiny item got lost during inspection. It was not Tiyama's fault tho, and she was kind enough to coordinate with her other customers to make sure that the missing item didn't get sent to anyone by mistake.

      Over-all a great experience! Will definitely recommend her as a Taobao proxy.
       
    2. I ordered a dress from tiyama and the transaction went as smoothly as possible! It shipped quickly, was packaged appropriately, and the dress arrived looking exactly as pictured. I definitely recommend this seller :)
       
    3. Thanks to Tiyamas Taobao shopping service I was able to bring home a SD head that I had wanted for a LONG time! Tiyama is a super sweet, honest and friendly person to deal with! Communication is prompt and the SD head was well-packed and arrived here safely!! I definitely hope to be able to do business with Tiyama again in the future :kitty2
       
    4. I used Tiyamas' proxy service, and Tiyama was very professional and helpful. Everything was smooth and friendly. Thank you very much!
       
    5. Positive Transaction

      I bought some eyelashes from Tiyama and it was an excellent transaction! Communication was super fast and the eyelashes arrived (Hong Kong to US) in less than a week! They were packed safely and exactly what I needed. Great seller, thanks so much!
       
    6. Bought a SD sized vest from tiyama. It arrived quickly and all communication was great! :D Would buy from again.
       
    7. I used tiyama's proxy service to order from Taobao again. :) As always, she was clear and concise, and placed my order as soon as I had sent payment, and shipped it to me very quickly after it arrived to her.
      Thanks so much tiyama! I hope to use your service again soon!
       
    8. I used Tiyama's Taobao shopping service to place an order at Angell-Studio's taobao.

      Her email responses were always very prompt! When I initially placed the order, it was for Angell-Studio's Single's Day sale, which was only up for a very short window of time. She was sure to place an order for me right away to ensure I would get the discount!

      She was very friendly, and was quick to update me on any changes. (letting me know she placed the order/received payment/that the doll shipped to her, etc.)

      I'd definitely return for her services should I need anything ordered from Taobao again! Thank you, Tiyama! :)
       
    9. I used Tiyama's Taobao service to order two separate SD outfits from two separate shops. She was friendly and good with updates to the order, and when it was sent along to me it was immensely well-packed. She even added a few candies!

      I was highly pleased throughout the experience, and would gladly use her services again. Thank you!
       
    10. I used Tiyama’s taobao proxy service for a fairly sizeable order of mostly small doll props with some non-bjd clothing items. She was helpful in translating some details and communicating with shops, and her communications were overall quite friendly and organized. However, there were stretches of five days to two weeks where I wouldn’t hear anything from her. She was on vacation a few times during the order, which is fine… waiting on packages to arrive to her is understandably the slowest part of the order (Which spanned about 10 weeks/2.5 months start to finish, mid October 2017 to Jan 2018) and I hate to be a pest! So I did my best to remain patient, giving her several days after her projected return dates to poke her, but there were times I was left wondering what was going on--were we still waiting on items, or had any even arrived yet?

      I almost paged her at each of the two-week marks, but decided against it since she has good feedback here on DoA… and I am incredibly nonconfrontational. Finally at one point she sent me a progress picture of some of my items set aside in a box, which was excellent.

      My order was shipped very quickly once she had everything. It also came well-packed… but I found about a dozen items missing. I contacted her about it and after another 4-5 days of waiting was told these items had been out of stock at the time of ordering. This was frustrating, as she never bothered to tell me, and in the time I spent waiting I could and would have re-ordered the items elsewhere. (Some belonged to a friend piggybacking off my order, and she too was frustrated after waiting about two months for eyes that had never been bought.)

      I was issued a refund for the price of the missing items (after another 6-7 days) but the lack of communication with someone to whom I had sent over $500 USD left me nervous enough that I would not do this again, at least not with such a long list of items. I don’t know Tiyama’s circumstances at the time of the order, of course, and I must say again she was very friendly and helpful when we did communicate. In the end, I got most of the items and was refunded for the others, but I would not feel right if I didn’t illustrate my whole experience to other potential clients.
       
    11. I purchased some eyelashes from her. Communication was nice and she shipped the items on time. They arrived as described. Thank you! :)
       
    12. I buyed a boy outfit and a fur wrap from Tiyama

      they are very kind and she always reply to me quickly the clothes are amazing and i am happy my first purchase on Den of Angels was excellent

      Packaging and shipping was very fast i receive less than a week since payment thank youuuu :)
       
    13. I purchased two outfits from Tiyama. The outfits are gorgeous and she was great to deal with. I absolutely recommend her!
       
    14. Once more, I used Tiyama's taobao shopping service, and as with our previous transactions, this one went great. Communication was always timely, providing updates when necessary. I highly recommend her for the excellent service. Thanks very much ^_^
       
    15. I purchased a DD wig from Tiyama.
      Communication was prompt and friendly.
      My package arrived quickly and well packed!

      I had a positive transaction with Tiyama and I would not hesitate doing business with them again!
       
    16. I purchased Flapper and Tous le Garçons jackets from tiyama and am very happy with all of them. They are super well made and unique. She packaged them well and shipped quickly. I am on my way to see f she has anything left of her items for sale.
       
    17. I purchased a DD wig from Tiyama. Communication was prompt and shipping was extremely fast.
      I would not hesitate doing business with them again!
       
    18. I purchased a bow and arrow prop from @tiyama and everything went perfectly! Great response times, kind, with fast shipping. The bow arrived and it is just as shown, I couldn't be more pleased.
       
    19. I purchased som SD outfits from tiyama am so happy with everything. I highly recommend her and would buy from her again.
       
    20. I buyed another outfit from Tiyama!!!!!:chomp::gingerbreadman:candycane:goldstar

      She is so nice and very funny to talk with and always so kind I love buying from her specially because the prices are always reasonable and she is honest

      I will always buy from Tiyama she is professonal and always perfect thank you <3:sumomo: