First of all, I would like to say that she was very attentive. As soon as I bought my AR Elly from her on EBay she sent me an email telling when she was sent an email telling that she would sent tomorrow. The price was very good. My doll was only 400 dollars. I was worried that the doll was going to be in condition of the doll because the price was so low. But she was in mint condition. Never played with. In fact she was beautiful. The packaging was excellent. I never seen so many packaging peanuts. lol. The shipping wasn't fast by any means but that's not Janis fault. Stupid FedEx. When I emailed about the shipping, she emailed right back. In summary, awesome doll. Great packaging. The whole thing was a good experience.