1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback thread for miss lozpie

Jun 7, 2009

    1. Thankyou (: :truffle:chocoheart:chocoberry:whitetruffle
       
      #1 miss lozpie, Jun 7, 2009
    2. Miss Lozpie sold me a very cute ShuShu! She was very nice, kept in communication very well, and packed Miss ShuShu very well indeed... and even added some gifts to keep her entertained on her long journey! Thanks so very much for such a great transaction! Becky
       
      #2 BeckyE, Jun 8, 2009
    3. I'm leaving flaky feedback. Miss Lozpie contacted me about buying the Dollzone bunny I had for sale. After we worked out the details, she sent payment. The next day, she messaged me telling me it wasn't the doll she thought it was, and that she didn't want it, and if I would refund her payment. I did, but it was very frustrating.

      Some people need to sell their dolls to cover bills and things. I've had to do this in the past. To think you're out of the water, and then be told "oh wait, I made a mistake" is really frustrating.

      I really had to leave this feedback, but I want to remind her to PLEASE check with the seller, and make sure that is the doll you're wanting next time.
       
      #3 Neyahala, Feb 11, 2010
    4. In response to Neyahala's feedback, I made an honest mistake in confusing two very similar Dollzone bunny dolls (bunny and kane).

      I realised my mistake and contacted Neyahala shortly after payment. Neyahala replied stating “They're actually the same bunny, except for the ears,”….” If you still don't want it, i'll understand.”

      After doing some further research, I replied and said I was certain they were different and said I would still prefer a refund if possible. I received a refund without any further correspondence from Neyahala.

      Since receiving the refund I continued researching the two doll sculpts and sought advice on the forum about the two sculpts, and the response from members was that they felt they were definitely different.

      My mistake was honest, my apology sincere and heartfelt. I understand Neyahalas disappointment at not completing the sale as this is matched by my personal disappointment that this was not the doll I’d believed it to be. However as I noticed the mistake within 24 hours after making payment I had hoped this caused minimal inconvenience Neyahalas.

      For reference I have attached a comparison image of the two sculpts.
      [​IMG]
      Photo Credits:
      Dollzone Kane photo from Dollzone, Dollzone Bunny photo from Noddyna on Flickr
       
      #4 miss lozpie, Feb 21, 2010