1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback thread for rkold

May 24, 2006

Page 7 of 20
    1. I bought an outfit from her and it arrived safely~ Everything was perfect~ She was really nice to deal with!~ :cake: thank you !!~
       
      #121 creciableu, Jul 17, 2007
    2. Fast shipper and great communication- thanks Rachel!
       
      #122 silver619, Jul 17, 2007
    3. Bought a great suit set from her, and had another wonderful transaction!
      Excellent communication and quick shipping. :)
       
      #123 aernath, Jul 19, 2007
    4. I bought eyes from rkold. She kept in good communication. And the eyes arrived packed very well and in excellent condition!
       
      #124 hakai, Jul 27, 2007
    5. Bought a pair of hands from Rkold. She send me wrong ones on accident but was very quick to remedy the situation and was very profession about the whole matter. Thank you again.
       
      #125 lallorona, Aug 2, 2007
    6. Bought really cute Prince of Tennis T's. Shipment was very prompt and communication was great..!
       
      #126 PixielatedTink, Aug 11, 2007
    7. Rachel participated in the Everpurple eye order that I organized. She was great to deal with and a real sweetheart. It was also a nice opportunity to chat and get to know her better. I'd welcome her to any group order I attempt in the future. :)
       
      #127 armeleia, Aug 26, 2007
    8. Rkold's a gem. This is my second time dealing with her and she's just so patient! Great communication and super smooth transaction. Couldn't ask for more <3
       
      #128 aslah, Aug 29, 2007
    9. Got a fascinating pair of mismatched Hitomiya eyes and they're just lovely. Perfect condition, sent out quickly, lovely communication. Always a pleasure to do business with the charming Rachel. :)
       
      #129 Junkets, Aug 30, 2007
    10. Rkold is such a sweet person to deal with. She replied to all my messages right away, and is always friendly. The item was shipped promptly and packaged with care. I was so worried that the pattern book I bought from her might get damaged in the mail, but it got here safe and sound. Thank you for the smooth transaction~
       
      #130 Phoenix, Sep 1, 2007
    11. I bought a pair of eyes from Rkold - she took some photos of them in a doll for me when I expressed an interest, replied promptly and was very friendly throughout, and when the shipping charges turned out to be a little lower than she'd estimated she refunded the difference. Thank you for such a pleasant and problem-free transaction!
       
      #131 Xi-feng, Sep 1, 2007
    12. I am a repeat buyer of rkold's items :). rkold is always friendly, helpful and sends the items out fast.

      Thank you so much for the two outfits this time. I will be back for more nice items :thumbup.
       
      #132 stephmwu, Sep 1, 2007
    13. Bought a wig, and am very happy with the transaction!
       
      #133 hobbywhelmed, Sep 1, 2007
    14. I bought a MSD/SDC outfit from rkold and I had a splendid transaction. Very nice responses and clear procedures. She's an absolutely friendly seller! I received my item 3 days after I paid. Seriously fast! I will definitely do business again when I have the chance! :D
       
      #134 Midori, Sep 2, 2007
    15. Rachel is an awesome buyer! Very sweet, and quick with payment. She is also amazing with communication. She is so great to talk to as well! And she let me know when the item arrived! I couldn't ask for a better buyer!
      I highly recommend her, and hope to do business with her again soon!

      Item bought from me: Modded School C Head
       
      #135 EGLovecraft, Sep 2, 2007
    16. It has definitely been a pleasure dealing with rkold! :)

      I've bought a pair of Hitomiya eyes from rkold, polite & prompt in her communication, fast shipping and carefully-packaged!

      Many thanks!
       
      #136 mikan, Sep 5, 2007
    17. Excellent seller---extremely kind when she had to put up with my questions! I really wish to thank rkold for all the warm PMs!
       
      #137 loveatlastsight, Sep 7, 2007
    18. I purchased a pair of 14mm Everpurple #22 eyes from rkold: again another trouble-free and prompt transaction, with fun communication to boot!:daisy Thank you!:daisy
       
      #138 snowleopard, Sep 11, 2007
    19. Rachel participated in one of my Enchanted Doll Eye's group preorder
      and she is very lovely to deal with, very prompt in payment and responding too~:D
      Very smooth transaction and highly recommended:aheartbea:aheartbea:aheartbea
      Thank you so much again Rachel~!:fangirl:
       
      #139 blanki, Sep 16, 2007
    20. i purchased the "vanillasky_dress_up_recipe_vo.1" from rkold. the item was what was described and packed well, making sure is wasn't bent or creased during delivery. she also went well out of her way to make sure it was out in a timely manner.

      the best part of this whole transaction was the communication. from the time i showed interest in the book till well after she had sent it she kept in contact with me. she also expressed concern if there was any delay due to my local post office.

      thank you so much rachel!
       
      #140 amubleu, Sep 21, 2007
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