Hi everyone, I was expecting the first pinky white urethane Narae today and imagine my surprise when she arrived, with a tanned friend too! Pinky white open eyed Narae on the left, tanned Butterfly Narae on the right. They have the new knee joint system, with invisible stringing. I like how the ankles can point downward and make her legs look so graceful...~~ We hope to begin sales for this new urethane resin Narae in mid-May. We don't want to swamp Narin at this time, because they are working to catch up on orders after the resin crisis in Korea... The FRENCH RESIN story: Bimong, artist of Narin Creative (Dolls) prefers all his dolls to be made in French resin. Yet there is only one importer of it in Korea. And after this holiday season, someone at that importing company made a mistake and didn't re-order the supply after the huge demand from holiday sales. Result? Orders went in to all the little casting companies, and these little companies all had none. For awhile, the casting companies and importer thought they could restock quickly, so they didn't say anything to the artists. The artists didn't find out until they went to collect their dolls.. and all went home empty handed. And then they all had to tell me, meh... In order to ease up the supply, we have worked with the Korean artists and asked them to offer urethane options. Dollfair is also working to become a US distributor of this specialized French resin, so we can help the artists get it should there ever be another shortage. Thankfully things are getting up to speed again. All companies using it were severely affected, and it should be emphasized that the artists were not at fault in any way. Both faces here painted by my friend BasicLine, who works with Narin Team Hey, it's got a glow, too! Other changes: We are shipping the new knee joint dolls with 2 extra hooks. Narin is asking owners to have fun posing the dolls but not to force the joints using your strength. In the first shipment, we had two breakages due to play or taking the doll apart. Should you experience breakage, it's easy to fix them with one of the extras supplied. We are also offering old knee joint options for those who prefer it. The dolls were tested by Bimong using "normal posing" and extreme poses or poses using a great deal of force may cause the hooks to break or weaken. Our customers are demanding 24/7 customer service by email and phone. In the past, our doll customers were very familiar with the ins and outs of buying from overseas, with the quirks of customs and rainy weather and small supplies and delayed schedules. I feel this is no longer the case, with so many new people coming into the hobby. Since we have not increased prices in over 3 years, even after the US dollar dropped severely in value, we will be working with Narin Creative to come up with a new price structure which will include price increases. This will achieve the level of 24/7, day by day, minute by minute, second by second, Amazon.com level customer support that our new clients are demanding. I've always tried to keep the price low so that as many as possible could afford one. However, it seems that having immediate and full service support is more important to our 2008 doll buyers. We can't achieve that without changing the price, so we will work to make it happen. Best wishes from everyone at Dollfair.