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Have you ever been a vendor at a bjd convention? Share your experiences!

Sep 20, 2024

    1. Hello!

      I am seriously considering having a go at being a vendor at a bjd convention in the future. For those of you who have done this, would you mind telling me about your experiences? I was hoping to hear about what it was like and what you wish you had known before your first time vending!

      Are there things you wish you had known to bring with you? Tips about how to set up a table to make a nice display? Things to keep in mind while packing when you are traveling with your wares (in my case I would be flying)?

      Just an FYI, please keep the information relevant only to about what is was like please! I am not looking for anything to do with pricing, selling etc advice.

      Thanks a bunch!
       
      • x 2
    2. I haven't vended at a solely bjd event before, but have had a table at general doll sales and larger scope cons before.

      Some tips

      1. Price and organize items for sale before hand.Put things in bags, tags, etc... Do this at home in front of the TV or whatever. Organize into carrying totes/bags by item types for quick set up. Also make signage. Having a handful of "please don't touch the dolls" signs or "All purses this bin $5" or that type of thing as needed beforehand will save time and you can make them look nice and pretty and go with your booth theme. Which leads into....(see below)

      2. Nice looking attractive displays get more interest. Unless you're doing a fire sale and just don't mind if things go for cheap. Bring a table covering and display stands. Carrying totes can be covered with cloth and used as shelves or bring other things: doll stands, clothes racks, even spice racks work to make your booth "go vertical". Flat is boring and hard to see if crowded. That said, anything just used for display that looks like merch make NFS signs for.

      3. A human helper is great to take b-breaks, if you get busy or want to shop other peoples booths and eat at some point. Another option is share a table with someone, or request a table next to someone you know and trust.

      4. Change. Best practice is to take some form of electronic payments and to have enough small bills to cover everyone. In the USA that would be 1's 5's and 10 dollar bills. If you have to calculate sales tax you will need change as well. If no sales tax must be added round your prices to nearest $.

      5. Factor a little bit of a courtesy discount into your pricing: for people who buy multiples, ask for a discount, pay cash. etc. This is normative behavior in some amateur level selling venues in the USA and good for building a customer base if you are running a business. Please note: different cultures have different "norms" when it comes to haggling, and where it is allowed.

      6. Business cards, swag and other promo material. If you're starting a business and this is going to be a regular thing for you, it is so much easier to hand someone a card or sticker with your name email etc... especially if it's busy and you take custom orders, and you have 3 people in line waiting to purchase in person. You don't want them to walk while someone who is "thinking about something" waits for your to scribble your name and # on a scrap of paper. Also bring pens/pencils something to write with. If someone wants an offhand quote for later custom work, etc...
       
      #2 Lyrajean, Sep 20, 2024
      Last edited: Sep 20, 2024
      • x 8
    3. I have not vended myself but I've been the unofficial assistant to many many friends who vend all sorts of cons. If you're doing a large scale and/or multi-day con this person is indispensable. Ideally they're not just someone who can watch the booth but are competent enough to be given a general rundown to the point they can answer basic questions and process sales.

      If it's extremely busy I've been able to process sales for people who came knowing what they wanted to buy while my artists friends could focus on answering questions and tending to people who stopped by who hadn't heard of their art/products before.

      This is especially helpful for your first big con. It can be overwhelming and it's just as important to have support as it is to make sales. One lousy con experience puts a lot of people off. Being able to freely go to the bathroom, be brought food to eat, and stop and stretch your legs is very nice.
       
      • x 1
    4. I think @Lyrajean sums it up extremely well! :) I have also sold once at a doll show (not BJD focused) and all the things she mentions are sure winners for successful sales!

      My second note/add-on is don't be pushy! Be friendly, say hello or pay a nice compliment to the doll they may be toting around or their outfit, etc. It's a nice way to break the "ice" - because some people do have a bit of social anxiety approaching a sales booth to look around. Be nice, but don't be pushy~ You can say things like "take your time" or "I'll be here all day if you want to look at other booths" or "There's a lot of choices, take some time to think about it if you need to"... these are all really nice ways of saying, you don't need to buy anything from me right now, but you are totally welcome back to look again.

      I hate pushy vendors! They make you feel so uncomfortable that you want to avoid their table again... and believe it or not, I've gone back to vendor tables of people who were super sweet and I just decide I'd rather support them and buy something off their table.
       
      • x 9
    5. @Dybbuk -thanks...

      Also going to second the pushy vendors thing. People hate it and won't be back.
       
      • x 4
    6. I was a vendor for Code Noir when I was dealing for them, but Lyrajean summed it up pretty well.

      Be organized, be prepared ahead of time, feel free to bring your dolls with you (and ones you'd like to sell) and label them properly (don't touch, for sale). Hire someone or bring a friend who you trust has good people skills and some experience to help you. Not only will you need it, but you will also need someone to keep an eye on your stuff. Constantly check to make sure your table is organized throughout the day.

      Going vertical is also very good advice. People need to glance over others to see what you have, and sometimes they might be too shy to ask someone to move so they can see. Not only that, but you can fill space with fun things, organize better and just make it look more attractive all around. Pretty booths get more interest.

      Also backing up the don't be pushy thing. Price things clearly so people can make their own decisions without asking what the price is. Say hi, smile, tell them if they need anything to ask. But honestly, unless they ASK don't push little facts on them about the item they're looking at or anything. What Dybbuk said is how I am as well. I've not gone back to booths who were even slightly "pushy", but I have gone back simply to support the sweet or open ones. You're not the only person there trying to make money, so don't get greedy about it and just be open and help people find what THEY need. Even if it's not YOUR booth.

      If you do bring dolls, it's really sweet to have most of them subtly looking up at the people passing by. Not neck craned creepy, but it's inviting and sweet. Some looking forward or down piques interest and having them doing something cute, dressed well and their wig brushed and styled properly shows you put care in your items. I think Volks is honestly a good place to look on how they position their display dolls. You can see on their IG a lot of examples
       
      • x 5
    7. Oh wow! Thank you so much for the insight already! I will get to responding individually later when I am home from work, just know I already super appreciate everything so far!

      Do any of you have products you would recommend as far as building that verticality to showcase items by any chance?
       
      #7 LiselT, Sep 20, 2024
      Last edited: Sep 20, 2024
    8. I second most of what has been said so far. I have one thing to add:

      Be polite, professional and friendly to the people arranging and working at the event!
      This is super important, because word gets around. If you are a pain to work with, people will know and you may find yourself without a table at the next event. If you are nice to work with, people may recommend you to other events or give you tips on other events you may want to attend. This is a small hobby, so it pays to make friends.
      This extends to your table neighbours as well. Make small talk if there is down time. Always help people out if you are able to (you'd be surprised at how much good will you can gain by letting someone use your ducktape when they've run out) because next time it could be you needing help.

      Specific to BJD conventions:
      Mind your lables:
      While most people in the hobby will be quite comfortable shopping by acronyms and company specific terms for sizing, there may be people new to the hobby as well as people from the genereally curious public and other doll hobbies there too. It's perfectly fine to use terms like MnF, KID, Uncle, SD etc. to label your things, but consider adding a relevant measurement too. Doll height for clothes, foot length for shoes etc. This levels the playing field for everyone and you won't loose sales to people who like the things, but aren't sure about what they are looking at.

      And for general doll conventions or or other general art shows or events:
      Not everyone will know what a bjd is, but may still be interested in your items. Label with that in mind.
      Most stuff made for BJD can be used for other dolls as well. Make sure that you are not alienating potential customers.
      I make artist cast dolls as well as doll accessories and I have sold at a few different BJD convetions, miniature fairs and even a teddy bear fair. I have a small framed sign on my table telling about who I am and what I do, but I use a different wording and language depending on the event. For a BJD specific event, even here in sweden, I will typically write in english, because of the many international visitors and the general tone of the event. Everyone speaks english well enough and even lectures and workshops are usually in english. So I use an enlish sign focusing mostly on the fact that I am a doll artist, cast my own dolls etc.
      On a more general event I will write in swedish, because some of the visitors are older and don't speak english as fluently as the younger genereation, and even if there are international guests there as well, most of the event will be in swedish. On those, I will focus more on what the dolls actually are, mention that they are hand cast in polyurethane and mostly made to order and sold blank, because those thing are not obvious to people outside the hobby. Again, helping people understand what they are looking at.

      I think, what I have learned more than anything else, is that the BJD hobby is very sheltered from the doll world as a whole and we are missing out because of it.
      A lot of people who are into BJD are into other dolls as well, but there are so many people in the more general doll hobbies that have barely even heard about a BJD, as we know them. They may have heard the term is used in antique doll auctions to simply decribe a ball jointed body, and so it can cause confustíon to the general doll enthusiast if the term is used without context.
       
      • x 4
    9. Everything mentioned is really excellent advice!

      Not to bring negativity because I haven't heard of this happening at any doll cons BUT, especially if you're going to table at a large convention, be mindful of your stuff. Avoid bringing personal things that are irreplaceable. I've had friends who've had things stolen (display only merch, personal items) in the chaos of vending even with them AND me there.

      I'd like to think the BJD hobbiests are above that but it's better safe than sorry.

      Another thing I've noticed as an observer and buyer is people seem to really appreciate if you post a merch "menu" to your socials ahead of the con. Being able to see in advance what and how much things are helps people plan their shopping. I noticed younger people with stricter budgets to stick to especially enjoyed that.
       
      • x 1
    10. Excellent tips and guidance already given! But let me you some advice which hopefully you won't need, gleaned from years and years as a crafts vendor:

      Not all customers/visitors to your table will be well-behaved, mature, and socially responsible. Unless you have every item in closed bags, you may have to consider how you want to deal with those who manhandle your items, who may be carrying a drink or food with them - spillage is a worry, bring a roll of paper towels with you. Resting things on your table while perusing can also be an opportunity for stains, damage, or disarray of items. For that matter, don't display small or tiny items near the very front on your table. If you can create or leave some amount of adequate border at the very front (some people use a front buffer for laying out of fliers or business cards/placards, freebies, etc.). Hence the advantage of going vertical where possible and having things hung from hooks or hangers. Especially in a con setting, in which most people will be hauling other packages, totes for their dolls, etc., not only can little free-laying items disappear off your table very quickly, but I've seen clever villains use a laid-down bag or food item serve as a distraction or cover for something of yours being lifted off.

      And some people may have younger sibs or offspring with them - the younger the age, the more they are compelled to touch as many items as possible, particularly if things are shiny or pretty. They may not take anything, but can cause you a lot of work in reestablishing order, so you need to be aware and be ready to control your space.

      Then too, there are the Great Clueless - in crafts we had to become immune to the number of times we heard "Oh, we made that in the Scouts", or those who compliment profusely and try to keep your attention but end up never buying a thing. Among them are the brazen few who will minutely examine your wares solely with an eye to making it themselves in the future. I've actually had those who took out pen and paper to copy designs! (One even asked to borrow a pen first!) Or take photos - know ahead of time if you have hand-designed, proprietary items, what your response will be to people not just taking an overall pic of your cute table setup, but who take their time and keep taking close-ups of items, from several angles. Learn to judge when "oh, my friend isn't here, and she would love this-" is just an excuse.

      Setup-wise - The display equipment you bring (and amount and type of inventory) depends on how you're getting there in the first place and how much you can comfortably haul, both in weight and bulk, especially if you're using mass-transit or have to fly in. A sturdy luggage wheelie with elastic straps is always useful. If there's no venue map, don't be afraid to ask the dealer room staff ahead of time about the accommodations in the convention venue itself. Will carts be available, if multi floors, are elevators available (believe it or not, some towns have no ordinances that two-story hotels/centers need to have an elevator, as we discovered one herniating weekend--). They should also tell you how long and wide the tables are, and how many chairs will be provided to each seller. Several tablecloths will enable you to cover the front of your table to the floor, providing discreet space under your table for storage of your wares and personal items. Some dealer rooms run the tables along the walls, providing more protection for your stuff, but sometimes tables are set out in giant squares, making your under-table space visible to a host of other, unknown vending people, as well as their helpers and friends. Totes are good for hauling, but if you don't have formal display racks (it's worth it if you have any thrift/charity stores or outlets near you to check sometimes if they've been donated tabletop type commercial display pieces they'd be willing to sell), a couple of "milk crate" plastic crates with openings all around can be stacked to not only display items in their interiors but can have things hung from their outsides. You don't need formal hooks either - I've made hangers from partially opened big paperclips, and had friends use soft craft wire pieces to attach securely through the holes. If you're using some kind of stand-up thing with a small base, consider a couple of adjustable C-clamps, bought at any hardware store, to clamp it securely to the table.

      And never forget to bring with you a couple of small bottles of water and some dry snacks in case you're alone. And ask the con people - some cons will provide a roaming relief person to man your table while you grab food or a restroom break. Depending on the con schedule, there may be a formal closure of the dealer room for dinner break, but some physical needs don't adhere to schedules. The advice on being helpful to your neighbors is important, as being available to keep an eye on the table next to you for a short time can gain invaluable reciprocation, if you need it!
       
      • x 2
    11. When I was helping at my wife's booth at a local con, someone did attempt to steal a tiny item from us. But I saw them wrap it up inside their pinky finger and my eyes didn't leave their hand until they realized I was onto them and they put it down.

      It's sad that people would steal handmade goods from fellow collectors, but keep it in mind that it does happen. I recommend small security measures. On large items like dolls, secure them to the table with fishing line that's duct taped in a hidden place on the table. With tiny items, put a glass dome over them. That kind of thing~
       
      • x 4
    12. I was a vendor once at a convention in my country, I got my husband to go with me and I was sharing a table with another vendor. I was seriously unprepared for it, so I can share a bit here:

      Are there things you wish you had known to bring with you?

      • Business cards. Many people couldn't buy in that moment but were interested in keeping track of my stuff later. The funny thing is I had made business cards, but forgot them at home, so don't do the same as me xD
      • A printed catalog. This can be useful or not depending on what kind of items you're selling. In my case, as I only had OOAK items, and I could only have some of them on display, the catalog came handy when showing what other items I had and what had been sold (both for the customer and me).
      Tips about how to set up a table to make a nice display?
      It's important to know what space do you have and how to distribute it. Also, having something eye-catching like a banner with your logo or something like that could attract visitors. Depending on what items you're selling, having a vertical display besides displaying items over a table, could help you show more of your work in a limited space.

      Things to keep in mind while packing when you are traveling with your wares (in my case I would be flying)?
      I was able to go to the convention by train, but general guidelines are: be very tidy (always know where everything is) and have each item packaged properly (in case of damage, smells, etc.).
       
    13. Hello! I’ve been gone for a while, but I’ve sold clothing (and repaints, different world) at at least a couple dozen conventions and shows, as well as for years online. Everything above is fantastic advice. My business was ALWAYS helped by attending the shows where doll worlds collided. I got commissions for antiques from porcelain doll collectors browsing the BJD section, and fashion dolls are what led me here in the first place. So expand your knowledge. Then find the thing you’re very good at and go for it.

      One thing I haven’t seen yet is The Great Depression, when you’re having a dry spell. No one is buying. No one is stopping. You feel invisible and like a failure and your instinct might be to slash all your prices and waylay casual browsers. Or hide under your table and wonder why you’re here. DO NOT DO THIS. Glue that pleasant expression to your face, hang in there, answer questions, keep handing out promo. You never know who you’ll meet. Some shows are just… slow.

      And be the best possible version of yourself with other vendors. It’s a small world. Some people will be catty, passive-aggressive, outright aggressive, or gossipy. Stay above all that. You’re in a big room with people who love what you do - there’s ALWAYS a way to turn the conversation.

      I hope you give it a try! I’m thinking about dipping a toe again. DM me if you ever want to talk about it.

      ETA: Lilith addressed a lot of what I just did, so consider this an affirmation of her post.