1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

How will the recently implemented tariffs affect your doll collecting?

Nov 9, 2024

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    1. I am waiting for my Rainman Solen head shipped from South Korea. It was shipped EMS premium since regular EMS has been suspended. I paid an extra $7 for the upgrade. I was given a tracking number for EMS Premium and another for UPS which allowed me to track it after landing in AK. Then it went to UPS in Kentucky. UPS Customs was there. This morning I got a notice at the UPS website, that I owed an import tax of $22.50 which I paid on the website with PayPal. The value declared was $50. I later noticed my 17track app also gave me notice that money was due. My receipt was from the website and noted on my 17track app. I didn’t receive an email or text message. It is expected here tomorrow.
       
      #561 Mahgiep, Sep 15, 2025 at 7:12 PM
      • x 3
    2. I just paid my second bill for tariffs on this time doll clothes. Lucky for me the seller lowered value, but it's seems I paid for 3 parts. PGA disclaim fee, Disbursement Fee and Duty Amount. In order they were $1.00. $14.00 and $1.80. UPS sent me a written out bill and I went to UPS.com/billing. Had to make a new account as old one expired. Although I could have gone to UPS.com/guestpay/us. But have a feeling I want a paper trail. So made the account. Paid $16.80 via PP as don't want CC info on their site. Gave them only info required. So UPS and DHL are only ones I have had to deal with Tariffs. As long as I can get USPS to do my incoming I think I am okay. I for sure am only dealing with sellers in USA or companies I know will help with this.
       
      #562 animemom, Sep 15, 2025 at 8:55 PM
      • x 1
    3. @seraphicdolls I had a package reach US Customs in LA on August 26. It took two full weeks to clear customs and be released. The package is thankfully out for delivery today! It took a total of 24 days to get to me! I think there was a huge backlog of packages arriving just before the 29th, and customs got behind. I’ve also read that LA is known for taking up to two weeks to clear a package.
       
      #563 kurogane, Sep 15, 2025 at 9:34 PM
      • x 3
    4. Yes. I have had packages languish in LA in the past. Also Chicago.
       
      #564 Mahgiep, Sep 15, 2025 at 11:17 PM
    5. Mine is going through New York. So glad you finally got your package! :eusa_pray Don't have any news yet - last update for mine was the 29th with USPS tracking / or 30th with Japan Post tracking as it was in NY customs. I think I'm on day 21 of it being in transit so perhaps if I am lucky, by the end of this week it will show up . . .
      Did you have to pay any duties on your package?
       
      #565 seraphicdolls, Sep 15, 2025 at 11:34 PM
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