1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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How will the recently implemented tariffs affect your doll collecting?

Nov 9, 2024

    1. Thank you! I have placed an order with them and am prepared to pay for the tariff. I was a bit confused as their shipping has now changed (used to always be free wi tbh any doll body) but that was my only hiccup was paying extra for the shipping.
       
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    2. I received a pair of eyes today (valued around $30 plus shipping). The order was completed on September 24, 2025 but couldn’t be shipped out till Dec 30, 2024. I received it January 14, 2026 using an e-packet service. I was not prompted to pay a 19% tariff ( around $6) so as of now keeping my eyes peeled for a bill unless the seller had paid the shipping and duties (around $10). The box I received it in did state that all postage and due were paid. Hope that helps anyone!
       
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    3. Has anyone ordered from Dollmore recently? If so, if they shipped via EMS or Fedex, did you have to pay additional customs fees after delivery? Dollmore charges customs fees upon checkout, so it looks like they are paid in advance.