IMPLdoll (2010-onwards orders)

Feb 16, 2010

    1. * What did you order?
      Impldoll Christopher on old Star body in Gray skin. Qualified for the Baby Doll event so I also got a Baby Doll Gela in Pink skin. Both dolls were ordered with company face ups.

      * When did you order?

      30th November 2017

      * How was the communication?
      Fantastic. I ordered directly with Impldoll via email and any questions I had were responded to usually within a day or even faster.

      * How easy was it to pay?
      It was easy. I used Paypal to pay them.

      * How long did it take to ship?
      It shipped on the 13th March 2018. Arrived 22 March 2018. So roughly three and a bit months.

      * Was the quality appropriate for the price, in your opinion?
      Yes. The quality is very good for the price point.

      * Did the item look like the sales pictures?
      There wasn't really a sales picture for Christopher as I ordered this doll via email as a request. But looking at old promo photos of the doll, I would say yes, the doll does. As for Gela, yes the doll looks like the sales pictures.

      * Were you satisfied with the product?
      Absolutely. It exceeded my expectations.

      * If you weren't satisfied, how did the company solve your problem?

      N/A

      * Would you order from this company again?
      Yes, I would and will plan to purchase more dolls from this company in the future.

      * Would you buy this company's products second-hand?
      There really isn't a need to do this as the price point is pretty affordable brand new if you don't mind the wait.
       
    2. I had an ugly case with Impldoll. In September, I ordered jointed hands for my Tank in Special real anti UV skin tone. When the package was delivered, I found that my hands were in Real skin. I contacted Alice, they wrote to Impldoll and they replied that it was OK hands should have been Real skin, because the color I ordered was discontinued. The financial side of the issue has now been settled, but I am indignant at such an attitude. What did they think when they confirmed my order? Did they not know that they were planning to discontinue this color or thought that I would install my guy the wrong color hands? Or that I will not notice? In general, I am furious and disappointed and now run around and ask everyone if they want to sell me a pair of jointed hands in Special real anti UV. Yet no one wants (((
      And the worst thing in this story is that some items on the Impldoll website can still be ordered in this discontinued color. So be careful.