1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Iplehouse’s website is down?

Oct 1, 2023

    1. I hope it’s just a glitch but just went to look on Iplehouse’s website and it’s coming up “server cannot be found”. :/
       
    2. Mine says the same thing but was working yesterday. Maybe they’re working on the site?
       
    3. It’s still down, I really hope it’s just a glitch
       
    4. It's down for me too
       
    5. It's certainly down, but I would give it a few days before anyone panics. Their domain was updated 10/1 so it might be related to that.
       
    6. Ooo weird. :aeyepop: I wonder what's up.
       
    7. I think Korea is currently having a long weekend holiday (Chuseok + National Foundation Day)? They might be having server problems but no one to fix them?
       
      • x 1
    8. I sure hope thats the case, but whatever it is I hope they will let us know later.
       
    9. Thank you for that @namika, hopefully that is the case.
       
    10. Does anyone know if Iplehouse has a presence here on DOA? Also they haven't posted anything about this on their IG.
       
    11. My boyfriend made an order while the site was still up but he never got a confirmation. Hope it gets resolved soon.
       
    12. Many Korean people take off extra time during this holiday.
      My husband works for a Korean company remotely and while he goes back to work this evening, many of his coworkers in Korea are taking several extra vacation days off at this time to visit with family.
      Given that a doll shop is a non-essential service, I would give it a week or more before worrying too much even if the site does not come back up today, because it's possible they took off some extra time and are not monitoring it.
      (As it happens my husband also had to bring his company's website back online during this holiday. If they were not a global company then it probably would not have come back online until this evening when some people are back to work.)
      I think the timing of this happening is a pretty good sign that it's an unintentional and temporary outage :thumbup

      To compare it with US holidays, in the US some people might save up their vacation time to extend their Thanksgiving or Xmas holiday. In Korea they might save their days to extend their Chuseok or Lunar New Year.
       
      #12 Novalyna, Oct 3, 2023
      Last edited: Oct 3, 2023
      • x 5
    13. Hi all, whatever it was that had been bugging their website has been resolved, and I could access it fine now.
       
      • x 6
    14. Thank goodness, I got so worried...