Iplehouse Feedback (ALL)

* What did you order? A Tatiana without make up
* When did you order? In January
* Did you order directly from the company, or through a distributor or dealer? Directly from the company
* How was the communication? Great communication
* How easy was it to pay? very easy, but a bit stress because it was in Korean language
* How long did it take to ship? 2 weeks! very fast
* Was the quality appropriate for the price, in your opinion? yes, Iple dolls are the beautifullest!
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? very satisfied
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? immediately!
* Would you buy this company's products second-hand? there is no second hand products to buy

 

* What did you order? A J.I.D amy, two clothes, and two wigs
* When did you order? 29th of August 2009
* Did you order directly from the company, or through a distributor or dealer?
Directly
* How was the communication? Very easy, they replied my question in Q and A board very quickly
* How easy was it to pay? Very easy just by paypal
* How long did it take to ship? Received her on 14th of September, only about 2 weeks or so.
* Was the quality appropriate for the price, in your opinion? Yes, the clothes are very lovely and well made, the dolls also very beautiful.
* Did the item look like the sales pictures? Almost identical
* Were you satisfied with the product? Very very satisfied.
* If you weren't satisfied, how did the company solve your problem?
I ordered my amy in mobility joint. I suppose that makes her very very floppy. But maybe I just need to re-stringing
* Would you order from this company again? Absolutely
* Would you buy this company's products second-hand? Of course!

 

* What did you order? 4 8.2/8.7 wigs
* When did you order? 15th September
* Did you order directly from the company, or through a distributor or dealer? Direct
* How was the communication? Great, sent an invoice with full reciept details.
* How easy was it to pay? Very, go paypal.
* How long did it take to ship? Damn fast. I mean -damn- fast. Ordered around 3pm on the 15th, it got here this morning (18th)
* Was the quality appropriate for the price, in your opinion? Definately, great quality, great style
* Did the item look like the sales pictures? Dead ringer, barely any colour difference even.
* Were you satisfied with the product? Very.
* Would you order from this company again? Plan to as soon as I find out what size wig I need.
* Would you buy this company's products second-hand? Definately in good condition.

 

* What did you order?
A wig and a pair of 16cm eyes

* When did you order?
15th September 2009

* Did you order directly from the company, or through a distributor or dealer?
Ordered directly from Iplehouse's website.

* How was the communication?
The automated ordering system was easy and fluid. Iplehouse contacted me via email when they received and shipped the order.

* How easy was it to pay?
Payment via Paypal. Very easy.

* How long did it take to ship?
Iplehouse shipped the order to me the next day. EMS took 3 working days to ship the package at my door.

* Was the quality appropriate for the price, in your opinion?
Yes. The quality of the items in my order are on par with their prices.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
Not applicable in my case.

* Would you order from this company again?
Yes. Just did

* Would you buy this company's products second-hand?
Maybe. Should the need arises.

 

* What did you order? one wig and a JID Tatiana whiteskin/large breast with faceup and extra mobility joint
* When did you order? Sept 12, 2009
* Did you order directly from the company, or through a distributor or dealer? directly
* How was the communication? I received an email from paypal to pay after submitting my order, a couple days later I got a confirmation that she was going into production and my payment was good. After that I got the shipping confirmation and it was very easy to track. The communication was excellent, I had no problems at all
* How easy was it to pay? very easy (PayPal)
* How long did it take to ship? she shipped out on Sept 24th, and arrived on Sept 29th. FAST!
* Was the quality appropriate for the price, in your opinion? 100%, she is awesome and in perfectly new condition, not a single issue.
* Did the item look like the sales pictures? Even without clothes and hair on, she looks EXACTLY like what was pictured on the website.
* Were you satisfied with the product? 110% YES
* Would you order from this company again? Absolutely, great product, great communication, great service, FAST shipping!
* Would you buy this company's products second-hand? The products are so nice I would, but being me I'd rather have a new item right from the company.


Overall, Iplehouse gets a perfect rating from me, I strongly encourage you to do business with them. I know I will be ordering again in the future!

 

* What did you order? JID Noctarcana Circus Jerome with normal faceup, mobility joint, wig, and boxers.
* When did you order? Ordered, paid, and confirmed payment on 09/07/2009.
* Did you order directly from the company, or through a distributor or dealer? Directly from Iple.
* How was the communication? Excellent, Iple answered all my questions quickly and clearly through the Q&A Board in under 24 hours.
* How easy was it to pay? Extremely easy, I used CC payment through Dacom and received my payment confirmation almost immediately after placing the order.
* How long did it take to ship? Not very long at all! My Jerome shipped 09/29/2009, 12 days after the order period closed, and arrived on 10/02/2009!
* Was the quality appropriate for the price, in your opinion? Definitely.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Very much so, my boy is perfect! * If you weren't satisfied, how did the company solve your problem? NA.
* Would you order from this company again? I will definitely do so.
* Would you buy this company's products second-hand? I prefer to buy new but if I was in the market for second-hand stuff I sure would!

 

* What did you order?
2 SD wigs.

* When did you order?
September 18th.

* Did you order directly from the company, or through a distributor or dealer?
Directly from the company.

* How was the communication?
Great, they answered my questions through the Q&A just 2 hours after I asked them.

* How easy was it to pay?
Very easy, I paid through paypal and they confirmed my payment the same day.

* How long did it take to ship?
Only the weekend. My items were shipped on September 21st.

* Was the quality appropriate for the price, in your opinion?
Yes, their wigs are amazing, so soft and easy to style!

* Did the item look like the sales pictures?
They look just the same.

* Were you satisfied with the product?
Very satisfied.

* If you weren't satisfied, how did the company solve your problem?
---

* Would you order from this company again?
Yes, for sure! Indeed, I ordered Luna XD

* Would you buy this company's products second-hand?
I prefer buying items directly from the company ^^

 

* What did you order?
Vito jid doll (without makeup)
* When did you order?
3 - 8 (August) - 2009
* Did you order directly from the company, or through a distributor or dealer?
directly from the company
* How was the communication?
absolutely perfect!!!
* How easy was it to pay?
very easy , paid by card
* How long did it take to ship?
shipped at 2009-09-01 arrived a bit later!!!
* Was the quality appropriate for the price, in your opinion?
absolutely!!!!
* Did the item look like the sales pictures?
yes it did!!!
* Were you satisfied with the product?
very much!!!truly satisfied!!!
* If you weren't satisfied, how did the company solve your problem?
-
* Would you order from this company again?
I did!!! and will do it again!!!
* Would you buy this company's products second-hand?
If I couldn't find them new & they where in a good condition yes

 

* What did you order?
Tatiana jid doll (without makeup) , Liouis head , Lion head
* When did you order?
2009-09-10
* Did you order directly from the company, or through a distributor or dealer?
directly from the company
* How was the communication?
absolutely perfect!!!and perfect in q&a too!!!
* How easy was it to pay?
very easy , paid by card
* How long did it take to ship?
shipped at 2009-09-16 (truly fast) arrived a bit later (5 days after) !!!
* Was the quality appropriate for the price, in your opinion?
absolutely perfect!!!!
* Did the item look like the sales pictures?
yes they truly did!!!
* Were you satisfied with the product?
I'm truly satisfied with all very much!!!
* If you weren't satisfied, how did the company solve your problem?
-
* Would you order from this company again?
I now have a layaway!!! and will order again definately!!!
* Would you buy this company's products second-hand?
If I couldn't find them new & they where in a good condition yes

 

* What did you order? Gentle Soori with faceup

* When did you order? mid August

* Did you order directly from the company, or through a distributor or dealer? company

* How was the communication? Excellent. They were very helpful.

* How easy was it to pay? very, paid by paypal

* How long did it take to ship? about 8 days!!!

* Was the quality appropriate for the price, in your opinion? couldn't be better

* Did the item look like the sales pictures? The skin tone is more pinky. The faceup was not as good as in the pix, seemed like it was finished in a hurry (must be) so I removed it.

* Were you satisfied with the product? Yes.

* If you weren't satisfied, how did the company solve your problem? /

* Would you order from this company again? Maybe not as gentle soori is the only mold I love from IH.

* Would you buy this company's products second-hand? Maybe just heads.

 

* What did you order?
JID WS Tatiana without face up
* When did you order?
10th October

* Did you order directly from the company, or through a distributor or dealer?
company

* How was the communication?
great!

* How easy was it to pay?
very! paid by credit card!

* How long did it take to ship?
exactly 10 days!

* Was the quality appropriate for the price, in your opinion?
hell yes!

* Did the item look like the sales pictures?
yep yep!

* Were you satisfied with the product?
very!

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
yep!

* Would you buy this company's products second-hand?
yes, probably!

 

* What did you order? J.I.D. S.E. Amy

* When did you order? June 25, 2009

* Did you order directly from the company, or through a distributor or dealer? Directly from the Company

* How was the communication? Fantastic as always. When I didn't send a payment during one month they sent me an e-mail asking me not to forget because they wanted to send me my doll.

* How easy was it to pay? Very easy. Just sent along my payments.

* How long did it take to ship? Within a week of making my final payment.

* Was the quality appropriate for the price, in your opinion? Absolutely. My Amy is just as gorgeous as my two big guys.

* Did the item look like the sales pictures? Much better. :]

* Were you satisfied with the product? 120%.

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Definitely. Already thinking about what my next Iple purchase will be. ^^'

* Would you buy this company's products second-hand? I would, but still prefer to buy directly from the company.

 

* What did you order? J.I.D. S.E. Tatiana

* When did you order? June 5, 2009

* Did you order directly from the company, or through a distributor or dealer? Company

* How was the communication? Fairly simple initially

* How easy was it to pay? Very easy.

* How long did it take to ship? Within two weeks of my final payment

* Was the quality appropriate for the price, in your opinion? Yes and no. They've been having so many problems with the real skin that I'm afraid to do anything with her since they green so fast

* Did the item look like the sales pictures? Yes

* Were you satisfied with the product? Not really. They forgot to give her her ankle joints and initially told me that I must have misplaced them. When I corrected them saying that I had never taken her apart and that she couldn't stand they sent replacements. However, when the replacements got there, they were poorly packaged, arriving only in an envelope and a single layer of bubble wrap surrounding a plastic baggy with the pieces inside. Due to the poor packaging one broke in transit and I now have to pay for them to send a replacement joint

* If you weren't satisfied, how did the company solve your problem? They did by sending the pieces, but didn't because it was poorly packaged and now I'm paying for their mistake

* Would you order from this company again? Possibly

* Would you buy this company's products second-hand? I would, especially if it was a limited

 

* What did you order? nc jessica eid,shoes, wigs and black underwear set.

* When did you order? August

* Did you order directly from the company, or through a distributor or dealer? Direct
* How was the communication? Great, she was listed as sold out, but they had had a cancellation so i was able to order her long after her sale date had closed. I also combined another order with the first (wigs) and that was easy too)

* How easy was it to pay? Very with paypal

* How long did it take to ship? She was shipped out the SAME day i made final payment! Was very quick, only took 3 days! Ems usually takes a week to get here.

* Was the quality appropriate for the price, in your opinion? yes great

* Did the item look like the sales pictures? yes

* Were you satisfied with the product? yes

* If you weren't satisfied, how did the company solve your problem? n/a

* Would you order from this company again? yes, looking now!

* Would you buy this company's products second-hand? Probably, depends on item

 

* What did you order? JID Jerome
* When did you order? November 11, 2009
* Did you order directly from the company, or through a distributor or dealer? Directly from Iplehouse
* How was the communication? I didn't have to communicate with them for this order but from past experiances with them they communicate very well!
* How easy was it to pay? Very easy!
* How long did it take to ship? 13 days plus 3 for shipping [Even with the Thanksgiving Holiday!]
* Was the quality appropriate for the price, in your opinion? Yes, very much so. Especially with the fast shipping.
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Oh yeah!
* Would you order from this company again? Yes, most likely will
* Would you buy this company's products second-hand? Depends on the circumstances. Probably a body for my Silvia head that I have.

 

* What did you order? Luna Tamer with 2 face-ups, shoes and default wig
* When did you order? mid-october
* Did you order directly from the company, or through a distributor or dealer? directly from IH
* How was the communication? great, replyed fast and polite
* How easy was it to pay? easy through paypal
* How long did it take to ship? about a month
* Packaging and customs? I have to say I'm really not satisfied with their packaging. The outer box is way too big so the inner box could freely move around inside. Also it arrived with a hole in the side as big as my fist.
And even when her tail and cat-head were both wrapped in layers of bubble wrap and taped to the package there still is the possibility it might break with this much room to fall around. Also they did put a fragile sticker on it, yet they didn't mind to show which way's up so the possibility of the goods breaking is even higher.
As I had to open it at customs, I promtly opened it on the wrong side where the letter for customs were put. Also the box itself got a little damaged because customs used their stupid tapes on the delicate paper.
They also forgot to state the prize for the customs to calculate the value and the payment I would have to pay. So I had to go to my custom agency and do it personally. Normally they collect the money through the postman bringing the package.
On the other hand my Luna was nicely packed inside her box with bubble wrap put about every hand and foot, but without a head saving cap on her human head which is why as some stated before,also my Luna has her lashes going off on her human head at the sides.
* Was the quality appropriate for the price, in your opinion? Yes and no. On one hand she's beautifully made and I really love her. Her face-ups both are lovely although I prefer her cat head.
Also her default eyes are really deep and beautiful. I'll definitly keep them for her human head.
Also her posability is great, although I have not quite figured out how her knee joints go. The shoes I ordered are really great, very detailed and she's also able to stand in her high heel shoes perfectly. I also got her whip which is also very nicely made.
On the other hand however she seems to have been so poorly packed that the hook on her right foot broke. I had to restring her right out of the box with her high heel feet (which is not too bad since I only have shoes for those at the moment anyways and the cut at the hook is flat so it's glueable). The s-hook had gotted stucked in her leg and I was not so happy fixing this at a box opening.
Also after putting away her covering there was a huge cloud of resin, resin in her joints, resin pieces and dust everywhere when moving her. While restringing I noticed that her inner parts are losing amounts of loose and easily chipping resin, which I could brush away. I'm really not that satisfied with that since it makes her seem rushed and unfinished.
Also as some stated her default wig is not of too good quality. I couldn't get it right, everytime there is some black showing underneath. I however have another wig which even suited her better in my opinion so it's not that big of a problem.
* Did the item look like the sales pictures? No, Luna looks better. And I noticed that in their promo pics her wig is not really showing. Intentional?
* Were you satisfied with the product? Overall yes.
* Would you order from this company again? In the moment I think I won't because of the packaging, the annoying runs to customs and resin dust. Considering the latter, it's not that I nearly died but I think they might consider their customers' health a bit more since not everybody knows about it.
* Would you buy this company's products second-hand? Depending on the products and condition but overall yes.

 

* What did you order? JID Tatiana, 2 wigs, no face-up
* When did you order? Nov 12
* Did you order directly from the company, or through a distributor or dealer? Direct from Iplehouse
* How was the communication? Fantastic! Quick replies to all questions.
* How easy was it to pay? Thru Paypal, no problems.
* How long did it take to ship? She shipped Nov 24, so 12 days. So fast!
* Packaging and customs? The outer box had two nice rips in it, but the wigs and my doll were wrapped in bubble wrap ( the box for the doll was also in bubble wrap). I would have maybe liked to have the wig package taped to the doll package, because if the rips were any bigger, I may have lost the wig package. Otherwise, it arrived perfectly and the doll box was super tightly sealed and my Tatiana was encased in foam and her limbs in bubble wrap. I would say that they did their best to ensure safe delivery.
* Was the quality appropriate for the price, in your opinion?
I think so. There are quite a few seams that need sanding for her to be perfect, BUT that was only on close inspection and if a person didn't care, it wouldn't detract from her appearance. Overall, she looks to be high quality and the wigs I ordered are thick and full and well styled even straight out of the package.
* Did the item look like the sales pictures? Tatiana looks even better in person and the wigs are exactly as described.
* Were you satisfied with the product? YES, very much!!
* Would you order from this company again? Most definitely yes!!!
* Would you buy this company's products second-hand? Yes, I would, but it would be dependent on the condition, of course.

 

* What did you order? Luna Tamer
* When did you order? September 26th.
* Did you order directly from the company, or through a distributor or dealer? Directly from Iple.
* How was the communication? Perfect.
* How easy was it to pay? Very easy, through paypal with the check out option.
* How long did it take to ship? Around the next week after the ordering period finished.
* Was the quality appropriate for the price, in your opinion? I think yes, the doll was as described, very good finished, with beautiful make up on both heads and exquisite body blushing.
* Did the item look like the sales pictures? Yes, it looked the same.
* Were you satisfied with the product? Yes, a lot. Just tat I didn't like the wig in the end.
* If you weren't satisfied, how did the company solve your problem? ---
* Would you order from this company again? Yes, in fact, I have ordered again like... 3 times? For small orders XD
* Would you buy this company's products second-hand? No, I prefer buying directly from the shop.

 

* What did you order?
batch 1: basic Luna, shirring vest zipper set, black boots, wig
batch 2: 5 clothes, 2 shoes, 1 wig
batch 3: 2 shoes, 3 wigs

* When did you order?
batch 1: Nov 12, 2009
batch 2: Nov 25, 2009
batch 3: Nov 30, 2009

* Did you order directly from the company, or through a distributor or dealer?
Directly from Iplehouse website

* How was the communication?
They answered within 48 hours at the Q&A

* How easy was it to pay?
Easy through Paypal

* How long did it take to ship?
batch 1: Nov 27, 2009
batch 2: Nov 26, 2009
batch 3: Dec 1, 2009

* Was the quality appropriate for the price, in your opinion?
Yes, very high quality and well-made

* Did the item look like the sales pictures?
Yes, the doll is very beautiful and the clothing/wigs/shoes are as described and pictured

* Were you satisfied with the product?
Yes, very satisfied

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes, definitely. I'm already saving up for my next purchases

* Would you buy this company's products second-hand?
It depends

 

What did you order? A JID Basic Tania, three wigs, and two pairs of acrylic eyes.
When did you order? 9/23/2009
Did you order directly from the company, or through a distributor or dealer? Directly from the company.
How was the communication? Fast and easy.
How easy was it to pay? Fast and easy as well through paypal.
How long did it take to ship? Two days.
Was the quality appropriate for the price, in your opinion? Yes.
Did the item look like the sales pictures? Yes; in fact, she's even better looking in real life.
Were you satisfied with the product? Yes.
Would you order from this company again? I would and probably will.
Would you buy this company's products second-hand? Maybe.