1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Junkyspot Feedback (ALL)

Sep 20, 2007

    1. Junkyspot Feedback

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!


      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?​
       
    2. What did you order?
      Elfdoll Lydia

      When did you order?
      December 4

      How was the communication?
      Emailed on the 11th, have yet to get a reply :? I think my email isn't getting though though...

      How easy was it to pay?
      Used paypal, super easy and fast

      How long did it take to ship?
      7 days

      Was the quality appropriate for the price, in your opinion?
      Absolutely!

      Did the item look like the sales pictures?
      yes. Actually, her faceup looks a little better in person

      Were you satisfied with the product?
      very much so. there seems to be a strange mark (air bubble?) on her ankle (which is what I'm waiting for a reply to my email about), but I'm still very much thrilled over her. :aheartbea
       
    3. What did you order?
      White Skin Fullset Dollzone Mo w/ face-up

      When did you order?
      around Dec 10-ish?

      How was the communication?
      N/A

      How easy was it to pay?
      First time using paypal...it was way less painful than I thought.

      How long did it take to ship?
      A week...I got it late 'cause no one was ever home to sign and receive the box. :(

      Was the quality appropriate for the price, in your opinion?
      Yup. :) I'm in love with resin.

      Did the item look like the sales pictures?
      Yup...I think. I didn't notice the details of the face-up until he came. Looks way better in person.

      Were you satisfied with the product?
      Definitely, but they made a mistake. I got a white skin head, but in the right light, the body is yellower... Oh right, and he was extremely floppy...I immediately re-strung him...it was my first time. I'm proud, but the rope burns hurt. :sweat
       
    4. * What did you order?
      Souldoll Star
      * When did you order?
      December 17 2008
      * How was the communication?
      very good.
      * How easy was it to pay?
      very easy
      * How long did it take to ship?
      they shipped within 4 hours of ordering
      * Was the quality appropriate for the price, in your opinion?
      yes i think so
      * Did the item look like the sales pictures?
      even better!
      * Were you satisfied with the product?
      very very much so
       
    5. What did you order?
      Limited Dream Xi

      When did you order?
      Mid-October, 2008

      How was the communication?
      Emory took a week to two weeks to answer PMs, but he patiently addressed my questions and concerns, lol.

      How easy was it to pay?
      Very easy via PayPal

      How long did it take to ship?
      He arrived December 22nd, about a week after Emory shipped him (Dollzone took a little longer getting the dolls out than expected)

      Was the quality appropriate for the price, in your opinion?
      Yes

      Did the item look like the sales pictures?
      Yes and I have to say his faceup is gorgeous!

      Were you satisfied with the product?
      Yes. I just want to note that I thought the boots weren't as pictured, and they were a tight fit so I was disappointed. However, I've recently discovered that the top of the boot folds down to make it look like the picture, so now I'm much happier...and feel a bit stupid :XD:

      Thanks so much for the wonderful Limited and great bonus goodies, Emory!
       
    6. What did you order? Mr. Super Clear UV Cut.

      When did you order? January 2, 2009

      Did you order directly from the company, or through a distributor or dealer? Junkyspot, itself.

      How was the communication? Not good at all. I tried to mailing Emory on the 5th, as well, I was not informed that my item was shipped, so they left me worrying.

      How easy was it to pay? Easy.

      How long did it take to ship? If they shipped it out the next day, then nine days.

      Was the quality appropriate for the price, in your opinion? Yeah.

      Did the item look like the sales pictures? Yeah.

      Were you satisfied with the product? Yep.

      If you weren't satisfied, how did the company solve your problem? n/a

      Would you order from this company again? Truthfully, I don't know. I'm sure I would, but it would be awhile before I do. :/ I like to be informed about my items being shipped and such.

      Would you buy this company's products second-hand? Well, they're just a dealer, so yeah...
       
    7. What did you order? Bobobie Ariel (lilac skin), eyes, wig
      When did you order? January 1/09, updated order on January 6/09
      Did you order directly from the company, or through a distributor or dealer?Through Junky Spot themself
      How was the communication? Pretty easy. Since I live in Canada, I had to email my order to them.
      How easy was it to pay? Very, they sent me an invoice through paypal.
      How long did it take to ship? It shipped on Sunday January 11.
      Was the quality appropriate for the price, in your opinion? Yes.
      Did the item look like the sales pictures? Yes. The wig, doll and eyes looked exactly like I thought they would :) The doll is beautiful!
      Were you satisfied with the product? Very!
      If you weren't satisfied, how did the company solve your problem? n/a
      Would you order from this company again? Certainly.
      Other I just want to say that I am very impressed with the service. Since I live in Canada and had to send me order though email, I was expecting it to be a bit annoying. It was very easy to order by email, and when I wanted to add something to my order, it was no problem at all. It arrived very fast, only being in the post for a few days. It was packed wonderfully, with little treats and such inside. I am very happy with Junkyspot :fangirl:
       
    8. * What did you order? B&G Normal Skin Sapphira with faceup
      * When did you order? Jan. 7/09
      * How was the communication? Great once I got the right email.XD Emory was very quick to answer my questions, and super friendly.
      * How easy was it to pay? Easy. Paypal.^^
      * How long did it take to ship? Shipped the next day. Took 7 days total, arrived Jan.14/09- really good to get to Canada!!
      * Was the quality appropriate for the price, in your opinion? Oh yes! He's simply beautiful.
      * Did the item look like the sales pictures? Even better. ^_~
      * Were you satisfied with the product? I was. I had a bit of a struggle with one of the ears to get them in, but with some gentle work, they both sit perfectly in the ear 'slots'. :)
      * Would you order from this company again? Yup! I love the service, and plan on ordering more dolls from them in the future.
       
    9. * What did you order? Bobobie Charisma Demon and Weylen SD sized dolls
      * When did you order? Jan 2009
      * Did you order directly from the company, or through a distributor or dealer? I quess Junkyspot would be considered an authorized dealer.
      * How was the communication? Emory is always great about getting back to me quickly.
      * How easy was it to pay? Easy! Junkyspot takes Paypal
      * How long did it take to ship? Items shipped immediately! I had both dolls within days.
      * Was the quality appropriate for the price, in your opinion? Yes! They are not high-end dolls, but they are great for the price.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes
      * Would you order from this company again? Yes! I love ordering from Emory! Great customer service! And, he always throws in free stuff like Pockys, and little toys! Whadda guy!
       
    10. *What did you order? Elfdoll Polaris
      * When did you order? January 6th 2009
      * Did you order directly from the company, or through a distributor or dealer? Through Junkyspot
      * How was the communication? They sent me an email to let me know they received payment, but I haven't gotten any response from emails sent to their info email address. I was thrilled to see that the email that they were packing her only a few hours after I placed my order! :)
      * How easy was it to pay? Very easy. Paypal.
      * How long did it take to ship? I received her on January 13th
      * Was the quality appropriate for the price, in your opinion? She's made very well and so pretty. It's hard to pay so much for a doll, but I was happy :)
      * Did the item look like the sales pictures? Yes :) I wish she came with a wig, though. Still bald, but still cute!
      * Were you satisfied with the product? Mostly. She was strung wayyyy too tight and the neck ring dug down deep into the neck, so that was a bit damaged. :(
      * If you weren't satisfied, how did the company solve your problem? Haven't answered my email yet, but they seem to be nice, so n.n
      * Would you order from this company again? Yes. They shipped very fast and were very easy to work with. I just wish I could receive an answer to the email about poor Polaris's neck ;.; They send yummy pocky and little gifts! :D
      * Would you buy this company's products second-hand? Yes. :)
       
    11. * What did you order? DollZone XI-ALEISTER fleshtone w/ clockwork extreme faceup + 8mm Lilac eyes

      * When did you order? Don't remember... Beginning of the month.

      * Did you order directly from the company, or through a distributor or dealer? Directly from their website.

      * How was the communication? I have no way to contact them for complaints or questions...

      * How easy was it to pay? Easy, PayPal.

      * How long did it take to ship? Not sure when he shipped in because he was sent to my friend's house, but I think it was within a week.

      * Was the quality appropriate for the price, in your opinion? Not really... If I had received what I assumed I would've, then I would certainly say it was worth it. My disappointment makes me feel like I wasted my money. I'm not personally familiar with DollZone's quality but the faceup was pretty sloppy... and that's just the beginning.

      * Did the item look like the sales pictures? No. The pictured was whiteskin and I'm aware I ordered fleshtone. The pictured doll was shown with a limited-edition tattoo and manicured nails, which I recieved neither. In fact I'm sure he has unpainted female's hands with a non-tattooed body.

      * Were you satisfied with the product? Not really...

      * If you weren't satisfied, how did the company solve your problem? I've yet to get in contact with them to figure that out.

      * Would you order from this company again? Junkyspot themselves, I might try again for things that aren't dolls. DZ... never.

      * Would you buy this company's products second-hand? If the price was a steal, I suppose.
       
    12. * What did you order? Dollzone Yuu Fullset, bb Leo, Pair of boots, Six cans of MSC (3 flat, 3 uvcut), 1 pair green eyes

      * When did you order? Technically I ordered on jan. 15th, but I knew they would be away until the 21st.

      * Did you order directly from the company, or through a distributor or dealer? This is a distributer.

      * How was the communication? I emailed beforehand (a couple months). When I got the right Email, it only took about 24 hours for a response.

      * How easy was it to pay? Paypal. Easy peasy

      * How long did it take to ship? It was here in two days O.o. My order went through on the 21st (when they got back) and arrived on the 23rd.

      * Was the quality appropriate for the price, in your opinion? Prices match those on the Dollzone company site, and are appropriate ^.^

      * Did the item look like the sales pictures? Not their job, but yes.

      * Were you satisfied with the product? absolutely.

      * If you weren't satisfied, how did the company solve your problem? No problems.

      * Would you order from this company again? Most definately.

      * Would you buy this company's products second-hand? ... not applicable.


      In additional praise, I'd like to add that they sent neat free stuff: Gackt Cd, Dollzone Tshirt (for me), Manga, candy...
      And that they doubled my order of MSC for free. HUGE surprise! ^.^
       
    13. * What did you order? Hands for my AoD boy, a wig, pair of eyes and some re-stringing kits

      * When did you order? Jan 28, 2009

      * How was the communication? Super.

      * How easy was it to pay? I used paypal. What could be easier? :)

      * How long did it take to ship? Two days!

      * Was the quality appropriate for the price, in your opinion? Yes, totally

      * Did the item look like the sales pictures? Yup.

      * Were you satisfied with the product? Yes.

      * Would you order from this company again? Sure thing. IN fact this was like my 4th or 5th order from them.

      * Would you buy this company's products second-hand? Yes. :)
       
      • What did you order? 30/0 Brush, MSC UV FLAT, SD Face Mask x 3, MSD Face Mask
      • When did you order? Jan 28th
      • Did you order directly from the company, or through a distributor or dealer? Directly
      • How was the communication? There was no need for communication.
      • How easy was it to pay? Very easy and fast!
      • How long did it take to ship? Jan 31st
      • Was the quality appropriate for the price, in your opinion? They were great! The brush is just amazing. @_@!
      • Did the item look like the sales pictures? Yes. xD Though the brush was hard to see but whatever. P:
      • Were you satisfied with the product? Greatly satisfied.
      • If you weren't satisfied, how did the company solve your problem? ---
      • Would you order from this company again? Of course. <3
      • Would you buy this company's products second-hand? Not these items but if they were dolls, yes. :)
       
    14. * What did you order? DZ Megi Fullset
      * When did you order? 2/3/09
      * Did you order directly from the company, or through a distributor or dealer? I guess they're a distributor..?
      * How was the communication? Well at first I panicked 'cause I didn't get a confirmation of the order, but I don't know necessarily that they even send that at any time :P, I didn't have any questions or anything, so I guess this isn't really applicable?
      * How easy was it to pay? Super
      * How long did it take to ship? He shipped the next day :DD Got home today, 2/11/09 (8 days later, but a weekend DID pass so then 6 business days.)
      * Was the quality appropriate for the price, in your opinion? Yes<3
      * Did the item look like the sales pictures? Yes!
      * Were you satisfied with the product? Yessss.
      * If you weren't satisfied, how did the company solve your problem? Not applicable.
      * Would you order from this company again? Yup, I plan to.
      * Would you buy this company's products second-hand? If they made actual products, not just a distributor of others, probably. Depends on what the product was and if it were a bjd, the sculpt.
       
    15. What did you order?
      Souldoll Tae w/ faceup
      When did you order?
      February 3
      Did you order directly from the company, or through a distributor or dealer?
      This doesn't really apply for Junkyspot?
      How was the communication?
      Great! I sent JS an e-mail a while back before I ordered my doll and it was answered quickly. I requested that they send dark eyes and wig with him if possible and my request was met. :)
      How easy was it to pay?
      Very easy with Paypal.
      How long did it take to ship?
      Only 8 days from the day I ordered to arrive!
      Was the quality appropriate for the price, in your opinion?
      Yep!
      Did the item look like the sales pictures?
      Even better! :)
      Were you satisfied with the product?
      Very!
      If you weren't satisfied, how did the company solve your problem?
      N/A
      Would you order from this company again?
      Definitely! It was nice to have cheaper shipping and a shorter wait! And I loved the little bonuses that they threw in. :)
      Would you buy this company's products second-hand?
      Sure
       
    16. * What did you order? - Wanted to order a B&G type 2 girl body and I had questions about Dollzone heads that were not listed as being in stock.

      * How was the communication? - Sent several emails last month to [email protected] that were never replied to.

      * If you weren't satisfied, how did the company solve your problem? - No communication.

      * Would you order from this company again? - Never, now.

      * Would you buy this company's products second-hand? - No.
       
    17. * What did you order? MSD face mask, 2 sets of eyes, a restringing kit
      * When did you order? early Feb
      * Did you order directly from the company, or through a distributor or dealer? dealer
      * How was the communication? never emailed him, except for the automated emails
      * How easy was it to pay? CC
      * How long did it take to ship? 1 day, got to me in 3
      * Was the quality appropriate for the price, in your opinion? yes, the eyes were much better than I thought for the price
      * Did the item look like the sales pictures? better
      * Were you satisfied with the product? yep!! :) the MSD facemask fit my Volks doll perfectly and the eyes are gorgeous!
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? if they have the doll that I want, then of course
      * Would you buy this company's products second-hand?.... n/a
       
    18. What did you order? Two pairs of 18mm acrylic eyes
      When did you order? February 27th, 2007
      Did you order directly from the company, or through a distributor or dealer? Junkyspot be the dealer
      How was the communication? No need, recieved a polite message that my eyes were being sent out after I sent payment though
      How easy was it to pay? Very simple, just used paypal
      How long did it take to ship? Not counting Sunday, 4 days
      Was the quality appropriate for the price, in your opinion? Absolutely
      Did the item look like the sales pictures? Indeed
      Were you satisfied with the product? Very much so
      If you weren't satisfied, how did the company solve your problem? N/A
      Would you order from this company again? Hopefully so!
      Would you buy this company's products second-hand? Would depend on the product and if they were still in nice condition, then sure :)
       
    19. What did you order? Two pairs of eyes
      When did you order? Feb 28, 2009
      Did you order directly from the company, or through a distributor or dealer? Direct
      How was the communication? None necessary.
      How easy was it to pay? Simple.
      How long did it take to ship? One day
      Was the quality appropriate for the price, in your opinion? Oh yes. I'd been looking for some bright purple eyes for a good price for a long time, and these are beautiful.
      Did the item look like the sales pictures? Yes.
      Were you satisfied with the product? Very much so.
      If you weren't satisfied, how did the company solve your problem? n/a
      Would you order from this company again? Yes.
      Would you buy this company's products second-hand? Yes.