1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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KeyOfTwilight's feedback

Feb 27, 2007

    1. As much as I do not like having to do this, it must be done.

      I would NEVER buy from KeyofTwilight again. He contacted me after I put up a WTB thread on the MP for an Eliya head. I agreed to buy his Eliya head with a default faceup from him and paid on the 20th of July. He proceeded to lie about shipping times on 3 separate occasions, letting a lot of personal problems affect shipping which should have been done long before any of his issues had happened. I did not receive the head till today the 24th of August. The head arrived to me dirty and with a damaged faceup. Needless to say I will not being doing business with KeyofTwilight again.
       
    2. Much like alogue, I had the same problems with keyoftwilight. I had bought an sd girl suwarrico body from him. He was kind enough to let me do a layaway. I had paid it off early in hopes of getting the body sooner. The body was originally expected to be shipped no later than Saturday Nov. 13. But because Paypal didn't not have the money transfered into his account yet, I was understanding and did not mind waiting until the following week to have it shipped. In the end I did not finally receive the body in the mail until Dec. 6. I kept receiving reasons such as "paypal is taking their sweet time," "need to snag parents car," and "family issues." I can understand that life can throw obstacles at you, but I would have appreciated a bit more diligence in trying to make it to the post. Especially since in the sale thread he had posted he will have the body shipped 3-5 days after payment. Now don't get me wrong He was very polite and the body was packed well/arrived safely, but because of the elongated shipping time I would definitely purchase from keyoftwilight with caution.
       
    3. Originally Posted by KeyOfTwilight
      Extremely impatient, prone to making baseless accusations against the quality of items sent to her, and very rude. Would not advise buying or selling to her at all.
      Please don't waste your time with this guy , he had so many problem with other members. Sent me poor condition doll's head without paperwork as described on sell thread. The doll head has a lot of stains ,chips on head cap , damage eyelashes and packed the doll head without facecap protector. I'm kind enough not asking him for the refund since it is my dream doll and I know I can take care the doll head good enough. Once I saw him on "problem transaction" thread page , I'm kind of scare if I won't get the paperwork that suppost to came with the doll head. Once I asked him to send me the paperwork, he keep telling me that he had no money to ship the paperwork out !! I bought the doll head $900 , the reason is not good enough , I understand and keep waiting for him for 3 weeks to ship the paperwork. And today he left neg. feedback for me claims I'm rude person!!! Am I rude to ask for what I paid ? I think it's time to done with him. No paperwork is ok for me , I don't care. I'm only frustrated why he make it's so hard to ship 1 paper from FL to NC ?

      After I read his feedback , I realized I'm not the only one who has the problem.
       
    4. Please don't waste your time with this guy , he had so many problem with other members. Sent me poor condition doll's head without paperwork as described on sell thread. The doll head has a lot of stains ,chips on head cap , damage eyelashes and packed the doll head without facecap protector. I'm kind enough not asking him for the refund since it is my dream doll and I know I can take care the doll head good enough. Once I saw him on "problem transaction" thread page , I'm kind of scare if I won't get the paperwork that suppost to came with the doll head. Once I asked him to send me the paperwork, he keep telling me that he had no money to ship the paperwork out !! I bought the doll head $900 , the reason is not good enough , I understand and keep waiting for him for 3 weeks to ship the paperwork. And today he left neg. feedback for me claims I'm rude person!!! Am I rude to ask for what I paid ? I think it's time to done with him. No paperwork is ok for me , I don't care. I'm only frustrated why he make it's so hard to ship 1 paper from FL to NC ?

      After I read his feedback , I realized I'm not the only one who has the problem.
       
    5. Wow. I had no idea that so many other people had issues with him too. He had responded to my WTC thread for an outfit, and I paid him up front for materials and everything, and I still don't have the outfit, and know now that I never will. He dropped off the face of the planet and stopped responding, and I never got a refund either, so thank god he's banned from the Marketplace so that no one else is subjected to the severe disappointment we all have suffered. I hope that people like him receive the same treatment he has inflicted on others. Thanks to this guy, I'm out nearly $100. Very poor indeed.