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Little Monica Feedback (ALL)

Aug 19, 2010

    1. COMPANY NAME
      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. * What did you order?

      2 Honey Harmony Luisie [face-up and no face-up]

      * When did you order?

      28/07/2010

      * How was the communication?

      very well and easy. They reply my mail very fast><

      * How easy was it to pay?

      Via Paypal

      * How long did it take to ship?

      about 2 weeks

      * Was the quality appropriate for the price, in your opinion?

      Yes!!

      * Did the item look like the sales pictures?

      Yes, but I order the smiley face so it a little bit different from the promo picture

      * Were you satisfied with the product?

      very very much

      * If you weren't satisfied, how did the company solve your problem?

      -
      * Would you order from this company again?

      Maybe

      * Would you buy this company's products second-hand?

      Don't know
       
    3. * What did you order?
      Yuria head with face-up B

      * When did you order?
      7th november

      * How was the communication?
      Good. They answered my questions quickly and friendly on their Q&A board and sent emails for receiving order and shipping notice.

      * How easy was it to pay?
      Easy. Paypal.

      * How long did it take to ship?
      Shipped out on 1st dec, arrived 4th.

      * Was the quality appropriate for the price, in your opinion?
      Yes!

      * Did the item look like the sales pictures?
      It was more blushed (one reason I picked face-up B was because it looked less blushed and pink than A) and had glitter all over the face which wasn't visible on the sales pictures. Still, the head is even prettier in person! <3

      * Were you satisfied with the product?
      Yes, even though it wasn't quite what I expected.^^

      * If you weren't satisfied, how did the company solve your problem?
      I didn't really complain about it but I mentioned the blush and glitter in my review on their site and they apologized for it.

      * Would you order from this company again?
      Yes!

      * Would you buy this company's products second-hand?
      Yep. Though, I pefer new goods.
       
    4. * What did you order?
      Basic Enrill Whiteskin

      * When did you order?
      6/28

      * How was the communication?
      Uh. Didn't communicate

      * How easy was it to pay?
      Pretty Easy. Paypal Credit card.

      * How long did it take to ship?
      A little less than a month.

      * Was the quality appropriate for the price, in your opinion?
      Quite.

      * Did the item look like the sales pictures?
      Well, the don't really have an image of the whiteskin for Enrill--so I suppose...

      * Were you satisfied with the product?
      Aside from his faceup, I'm quite satisfied with him. But his faceup is trivial and kind of my fault. They did send me a lot of things I didn't know I was getting. There was a necklace, an extra set of hands--although too big, and a set of eyelashes. So I'm not at all upset with the final products.

      * Would you order from this company again?
      Yes, although I would definitely make sure to ask them to lighten the faceup in the case of getting a whiteskin ^^;;

      * Would you buy this company's products second-hand?
      Yes... but not any time soon ^^
       
    5. Feedback for Little Monica for 2011! :)

      * What did you order? Chloe head in WS with default faceup.
      * When did you order? 01/14/2011
      * How was the communication? Got an order confirmation an shipping notice, so good.
      * How easy was it to pay? Easy - paypal.
      * How long did it take to ship? Shipped on 01/26/2011 (faster than I thought!), arrived a few days later via EMS.
      * Was the quality appropriate for the price, in your opinion? Absolutely, the head is gorgeous and the faceup is exquisite.
      * Did the item look like the sales pictures? Yes, exactly.
      * Were you satisfied with the product? Extremely!
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Definitely!
      * Would you buy this company's products second-hand? Yes.
       
    6. * What did you order? Audrey (boy body) normal skin with outfit
      * When did you order? 01/14/2011
      * How was the communication? Absolutely wonderful! They answered the questions I posed in the Q&A quite quickly, plus they sent me an e-mail right when they shipped. Another was sent right after shipping because they accidentally sent the girl body instead of the boy but were letting me know they were getting the boy part to me to switch out as soon as possible and had already ordered, plus were sending me a new set of hands as an apology. They were also quick to respond to my question about what to do with the girl part.
      * How easy was it to pay? Very easy, I used PayPal.
      * How long did it take to ship? 2 weeks, my doll shipped on the 28th.
      * Was the quality appropriate for the price, in your opinion? Definitely!
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes, very.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? In a heartbeat!
      * Would you buy this company's products second-hand? Yes.
       
    7. * What did you order? Type A Boy Body.

      * When did you order? 25/4/2011

      * How was the communication? Excellent.

      * How easy was it to pay? Simple, paypal was used.

      * How long did it take to ship? Less than 2 weeks.

      * Was the quality appropriate for the price, in your opinion? Yes.

      * Did the item look like the sales pictures? Yes.

      * Were you satisfied with the product? Very much.

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Perhaps.

      * Would you buy this company's products second-hand? Depends if i need it very much. :)
       
    8. * What did you order? Chloe head in WS with default faceup + high heeled feet parts
      * When did you order? 05/16/2011
      * How was the communication? Quick, friendly responses to Q&A :) Their English was really good too!
      * How easy was it to pay? Easy with paypal checkout system.
      * How long did it take to ship? Quick! A month and a half, and I added the feet onto the order halfway through so that delayed it.
      * Was the quality appropriate for the price, in your opinion? Oh gosh yes, she is beautiful and the faceup work is perfect.
      * Did the item look like the sales pictures? Yes, better!
      * Were you satisfied with the product? Extremely!
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Definitely!
      * Would you buy this company's products second-hand? Yes.
       
    9. Totally forgot to do this months ago xD

      * What did you order? Complete Harmony Chloe with faceup, WS
      * When did you order? June 6, 2011
      * How was the communication? No complaints, any questions they answer quickly and thoroughly through their Q&A
      * How easy was it to pay? Paypal, very simple
      * How long did it take to ship? About a month :D
      * Was the quality appropriate for the price, in your opinion? Yes. A million times yes! The sculpting is beautiful right down to the undersides of her toes. My girl even stood right out of the box, she was sent to me perfectly strung!
      * Did the item look like the sales pictures? exactly.
      * Were you satisfied with the product? Yes, however one of her heel feet wasn't cast correctly, the pole was too far down to get the hook on.
      * If you weren't satisfied, how did the company solve your problem? I left them a message on their Q&A, they sent me new heel feet promptly, and were very kind about it.
      * Would you order from this company again? Yes!!!
      * Would you buy this company's products second-hand? Yes :)
       
    10. * What did you order? Kliff WS With Faceup
      * When did you order? August 19/2011
      * How was the communication? Excellent, when I had questions they answered my e-mails very quickly
      * How easy was it to pay? super easy, -paypal
      * How long did it take to ship? just over a month, they sent me my shipping notice on the 18th of sept. and he arrived sept 23rd.
      * Was the quality appropriate for the price, in your opinion? definitely
      * Did the item look like the sales pictures? yup
      * Were you satisfied with the product? absolutely
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? probably
       
    11. * What did you order? Three wigs: Averse (L) Dark Chocolate & Cream Blond, Cotton Candy (S) Deep Beige.
      * When did you order? 08 October 2011
      * How was the communication? Great, got confirmation email and shipping notice, and my question on Q&A board was answered within 24 hours.
      * How easy was it to pay? Easy. Click on Paypal button shown on the order confirmation page after placing order, and the payment is confirmed immediately.
      * How long did it take to ship? I placed order on Saturday and the items were shipped the following Monday.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes. The wigs I got happen to be quite the same as the sales pictures, although there is a note on the website that some styling might be required to look like the photos.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? Yes.
       
    12. * What did you order? Little Harmony Irin w/ FaceUp
      * When did you order? 16th April
      * How was the communication? Awesome! I asked them about the process timing and shipping and they gave me such detailed information, and it was so accurate!
      * How easy was it to pay? Very easy VIA Paypal!
      * How long did it take to ship? It took a month to process, and 3 days to ship to US.
      * Was the quality appropriate for the price, in your opinion? I'm actually very impressed with the pricing! Such a good deal for a BJD!
      * Did the item look like the sales pictures? She looked exactly as the company pictures!
      * Were you satisfied with the product? Very much so! They have my favourite line of BJDs!
      * If you weren't satisfied, how did the company solve your problem? I have no problems! ^^
      * Would you order from this company again? I plan in getting a SD sized doll from them in the future!
      * Would you buy this company's products second-hand? Yes!
       
    13. * What did you order?

      Two wigs, two eyelashes and magnet

      * When did you order?

      12/07/2012

      * How was the communication?

      No problem at all

      * How easy was it to pay?

      Via Paypal

      * How long did it take to ship?

      About 3 days!

      * Was the quality appropriate for the price, in your opinion?

      Absolutely YES!

      * Did the item look like the sales pictures?

      Yes

      * Were you satisfied with the product?

      very very much

      * If you weren't satisfied, how did the company solve your problem?

      -
      * Would you order from this company again?

      Yes

      * Would you buy this company's products second-hand?

      Yes
       
    14. * What did you order?
      Little Harmony body, face-up (for the head I won)
      * When did you order?
      27th June 2012
      * How was the communication?
      Great as always.
      * How easy was it to pay?
      Paypal. Easy.
      * How long did it take to ship?
      Shipped on the 9th July. Arrived on 14th.
      * Was the quality appropriate for the price, in your opinion?
      Yep!
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Absolutely!!!
      * If you weren't satisfied, how did the company solve your problem?-
      * Would you order from this company again?
      Yes. Love this company. ^^
      * Would you buy this company's products second-hand?
      Yes.
       
    15. * What did you order? Little Harmony Irin
      * When did you order? around April 2012
      * How was the communication? very good
      * How easy was it to pay? didn't realize there was a one-click paypal button payment, once knew, payment was easy.
      * How long did it take to ship? not too long, about a month I think
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yup
      * Were you satisfied with the product? definitely
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? definitely, when they release a sculpt I like from their Little Harmony line :)
      * Would you buy this company's products second-hand? if price is right, and it's what I'm looking for, why not?
       
    16. COMPANY NAME
      Little Monica

      * What did you order?
      Honey Harmony Snow Audrey 2012 and two wig (s)

      * When did you order?
      12-12-2012

      * How was the communication?
      Impressive =D

      * How easy was it to pay?
      Super easy with PayPal

      * How long did it take to ship?
      Got some problem with the date shipping delay, it arrives Malaysia in two or three days but 1 weeks in Post Office because of so many holidays =__=*... But after all I'm satisfied with it since LM always reply my QA ^^

      * Was the quality appropriate for the price, in your opinion?
      Yup, since that period LM offer reasonable prices ^^

      * Did the item look like the sales pictures?
      Yup!

      * Were you satisfied with the product?
      As always Absolutely, Very Impressive and I'm very satisfied with it! Thank You Little Monica ^^ ~ :aheartbea

      * If you weren't satisfied, how did the company solve your problem?
      -

      * Would you order from this company again?
      Defenitely! I really love most of their dolls specially Honey Harmony Line:)

      * Would you buy this company's products second-hand?

      Nope sure, but I prefer new =D
       
    17. [​IMG]

      COMPANY NAME

      Little Monica

      * What did you order?
      LM Harmony Kliff with company face-up

      * When did you order?
      December 2012

      * How was the communication?
      Didn't need any

      * How easy was it to pay?
      Easy (paygate)

      * How long did it take to ship?
      Item was shipped approximately 2 months (including weekends) after ordering/ item received within 3-4 days after shipping notice.

      * Was the quality appropriate for the price, in your opinion?
      Definitely

      * Did the item look like the sales pictures?
      Not exactly but I understand that the face-up artist is only human. There are bound to be differences

      * Were you satisfied with the product?
      YES :D

      * If you weren't satisfied, how did the company solve your problem?
      -

      * Would you order from this company again?
      Definitely :)

      * Would you buy this company's products second-hand?
      If they are in excellent condition and are already sold out on the site.
       
    18. *COMPANY NAME
      Littlemonica

      * What did you order?
      Limited sophia head / Sarubia head (separate orders)

      * When did you order?
      may / feb

      * How was the communication?
      Quick. I requested a faceup change and they responded right away, very nice and professional.
      It may be a little hard to get them to understand though, their English rep isn't as good as they used to be.

      * How easy was it to pay?
      Easy, paypal checkout service

      * How long did it take to ship?
      1 month /1.5 month

      * Was the quality appropriate for the price, in your opinion?
      Yes, their dolls are awesome, and their faceups are stunning.

      * Did the item look like the sales pictures?
      Yup^^

      * Were you satisfied with the product?
      Yup^^

      * Would you order from this company again?
      Have and will

      * Would you buy this company's products second-hand?
      Yes
       
    19. [​IMG]

      * What did you order?

      Harmony Enrill on Boy type A body

      * When did you order?

      March 13

      * How was the communication?

      Great. They were able to give me the green eyes I asked about in the comments

      * How easy was it to pay?

      Yep. paypal.

      * How long did it take to ship?

      One month and one week. He got here in 4 days after he shipped.

      * Was the quality appropriate for the price, in your opinion?

      Very much so.

      * Did the item look like the sales pictures?

      Yep.

      * Were you satisfied with the product?

      Yep.

      * If you weren't satisfied, how did the company solve your problem?

      n/a

      * Would you order from this company again?

      Yep

      * Would you buy this company's products second-hand?

      yep
       
    20. * What did you order?
      Crow (a split with a friend, mine was the body)

      * When did you order?
      21 Dec 2012

      * How was the communication?
      Prompt, usually within 24 hours.

      * How easy was it to pay?
      A breeze with Paypal.

      * How long did it take to ship?
      A little less than 2 months.

      * Was the quality appropriate for the price, in your opinion?
      Definitely! Resin was nice to the touch and the posing and sculpting details was pretty good!

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, planning to get a tiny body from them in future!

      * Would you buy this company's products second-hand?
      I generally prefer buying directly from the company, but I'd consider second-hand if the sculpt I wanted is no longer available.