1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Publication {LITTLE MONICA} Muse Harmony (Magnetic ver.) Service Closer & Purchase Compensation

Feb 26, 2016

    1. [​IMG]

      Hello, it’s Little Monica.

      We have confronted so much problems we have not predicted
      by a lot of feedbacks from those who have purchased “Muse Harmony” Line’s “Magnetic ver.” dolls
      which have been discontinued due to the problems in production.

      We deeply sorry for giving you the disappointment and inconveniences
      by releasing products which are imperfect, not considering these problems
      along from product planning to publishing levels.

      We have concluded that there is the limit to keep using the product without any inconvenience
      even with our free A/S services, so we are truly sorry that
      we could only stop the service for the product.

      Therefore, please understand that A/S for the product can be requested
      only by 11am, 21st of March, 2016 (KST).


      For those who have bought ‘Magnetic ver.’ Muse Harmony Dolls,
      we will offer 1 of the following compensations per each doll :

      1. 1 Same Typed/Skin Colored Muse Harmony(String ver.) Full Doll as purchased one
      + $200 of Online Store Points+
      Magnetic Muse Head S-Hook Compatible Part
      OR
      2. 1 Same Typed/Skin Colord Muse Harmony(String ver.) Full Doll as purchased one
      + 1 ‘Muse ANI201’ Full Doll+
      Magnetic Muse Head S-Hook Compatible Part

      The compensation(will be updated on 29th) can be chosen and ordered through
      “Muse Harmony(Magnetic ver.) Purchase Compensation” page in our “Event” category
      and you do not need to pay the amount charged for the order.

      Once ordered, the payment confirmation will automatically be done,
      and the order will be opened until 31st of March, 2016, so please bear this in mind.

      We hope this compensation can deliver even a little bit of our apology
      to those who have been disappointed in our product
      and we, Little Monica will make assurance doubly sure for always trying the best
      to bring non-problematic, good products ahead.


      Thank you.

      www.littlemonica.co.kr

       
      #1 theLittleMonica, Feb 26, 2016
      Last edited: Feb 26, 2016
    2. The magnetic Muse dolls are Off Topic on Den of Angels because they do not meet the basic community criteria: