1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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[louisemariellen]Serendipitydoll Shipping.

Apr 15, 2006

    1. First, I am so sorry to those who are waiting for their babies.

      Frankly, I resigned my position in Serendipitydoll from last month... so,
      I am not really in the position to reply you with authority.

      But, I forwarded all inquiries to the Serendipity master and I just sent him e-mail again asking about your dolls.

      As he is a quite responsible man, I believe he is trying his best to finish and ship your dolls.

      Just, I guess, as his English is not good... he can not reply your e-mails as fast as I did and probably he thinks to finish the shipping ASAP is the best way to reply your inquiries. :?

      I will come again if I hear from him again.
      Though he backed out from Amazon, as he is still making and selling dolls through Dollmore, and I heard he will open own English shop, too, I believe He would not do any irresponsible things.

      Frankly, I feel very uncomfortable about this situation, too. But for now, the best way is to wait for this answer.

      Hope you have a good evening!