1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Event LUTS COA Photo Event

May 1, 2018

    1. New photo event going on at LUTS:


      [EVENT] COA Event
      We are truly appreciated your support on latest recast seller issue.
      In return for your love and attention, we planned the certificate event.

      Event period: 5th May (00:00) ~7th May (24:00) 2018, KST

      Target: All customers who purchased our original doll.

      How to:
      1. Take a photo of your certificate card.
      2. Upload the photo on Event board (The event page will be opened later.)
      3. Entry completed!

      * Recast doll can’t enter this event.
      * It is available to entry as number of certificate.
      * If the doll-order history can be checked, the event participation is available.
      (Please inquiry on our Q&A board : Welcome to LUTS - Ball Jointed Dolls (BJD) company)
      *Certificate which won a prize cannot be drawn for the next certificate event.


      Prize
      First prize: 100 USD coupon for one person
      Second prize: 20 USD coupon for ten persons

      * Lottery Winner announcement & Coupon issue date: 17:00 10th May (THU)
      * Coupon expiration period: until 25th May (Fri)
      * Coupon is issued to only website members
      * Coupon is not replaced as cash or other product
       
      #1 Ashtray_Girl, May 1, 2018
      • x 27
    2. As the OP isn't a representative of Luts, please post all questions on the Luts Q&A page
       
      #2 CathyM, May 2, 2018
      • x 1
    3. I posted a few questions to their Q&A, and they replied this morning. What they said to do was to post a message on their board (when the event opens) with your order # and the dolls name if you don’t have your COA in hand. I’m thinking that secondhand dolls are fine, too, you would just post the COA and the doll, in that case.
       
      #3 Ashtray_Girl, May 2, 2018