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Metis Doll Studio 42-45cm Fashion Mini Discussion

May 7, 2021

    1. I’m so sorry this happened to you! I’m very disappointed for you and a little bit for myself too, as I do love my dolls from them and wanted more. I’m hoping against hope they make things right for you and you get either your dolls or a quick refund, thank you for keeping us all informed.
       
      #21 aliquotiens, Nov 22, 2021
      Last edited: Dec 3, 2021
    2. I ordered 2 dolls from them June first total was about $2000 in my currency, there was a mixup because they made a mistake with their listings (which they initially tried to blame me for) but eventually they said they had a WS Amy in stock I could have and that they found the master for the dicephalus twins so they would make me one if I would wait. I asked what the waiting time would be and they said 3-6 months so I waited and now that it has reached 6 full months I went to message them about my dolls and their store is gone! I have messaged them on instagram as that seems the only possible way to contact them now but it sounds like they are ghosting everybody :(
      I contacted etsy and let them know what's happening.
       
      #22 raewhitewolf, Dec 2, 2021
      Last edited: Dec 4, 2021
      • x 2
    3. I sent Metis a message on Instagram and they did finally reply, she said she has had her accounts suspended so she is working with etsy to get it sorted and that she has also been unwell which meant she had forgotten to check with the caster and that the dolls are now ready to ship. I asked her to please also reach out to anyone else waiting for dolls from etsy as they will obviously be just as concerned as I have been, so I hope that means everything will ship soon and everyone will get their dolls soon.

      @0100 I hope they will answer you and anyone else waiting soon.
       
      • x 3
    4. So glad you got a reply from them. I hopw you get your doll soon
       
      • x 1
    5. Hello everyone! Do you have any new information? Sasha is my grail now, but all this situation isn’t credible (((
       
    6. They have messaged a couple of us back and we are expecting our dolls to ship in January at this point.
       
    7. @raewhitewolf I'm glad you were able to get a reply! Hope it will be shipped in January. Keep us informed, please.

      Not sure what's the reason they're replying to some and totally ignoring the others - I still haven't heard from them. Since their Etsy account is still gone, I've DM'ed them on through their insta one more time, but, once again, was left without a reply.

      I've managed to get ahold of a Chinese customer of theirs and ask her what's going on, if anything is wrong, etc. She was extremely surprised to hear about my problems and told me she's made a few purchases from Metis (wigs, doll shoes) in these past few months without any issues whatsoever. The communication was great and all the items were shipped very promptly.

      Whatever the reason for silence is, I think this is a terrible business practice, and I regret my purchase.
       
      • x 1

    8. Yes it's not great, I have been told by someone who knows them both that they have been unwell and that they are also planning to stop selling to the western market outside of China. Also they have someone who helps them with messaging as they don't speak English. I think their store being gone is not something they did deliberately, it can be that China blocked it but their lack of communication is still concerning, especially when Chinese customers are still managing to buy from them and when they are still posting on Instagram and clearly working on new things. Honestly all they would need to have done is make one Insta post letting all their customers know what was going on and it would have saved a lot of people a lot of stress and worry. I don't know why they chose not to do that. I hope they will respond to you soon. They actually did message me through etsy, so it seems like while their store is not back up they may still have access to their messages there.
       
      • x 1
    9. I’m so sorry and surprised to hear others’ experiences with Métis Dolls. I ordered Sasha and Amy from Métis and had a great experience. They were very communicative and I received my dolls in 6 months (I’m in the US). Their resin is amazing quality and I feel like they are some of the best fashion BJDs out there. I know they announced on Instagram that they no longer have their Etsy shop and now have their own website instead.
       
    10. They announced on Instagram that Luladoll (luladoll.cn) will be their new international dealer. So far only 1/12 molds are available, in stock and ready to ship, but they did reply to a comment on Instagram that Sasha might be available sometime this year.

      I'm really hoping that everyone who had a bad experience with the Etsy shut down and lack of refund, response or assurance that they would get their dolls, has at least been contacted by now...
       
    11. I had to cancel my order at the beginning of January as I wasn't getting any messages or replies to my messages on any platform.

      I'm familiar with Luladoll, her own work and her shop - she's a reputable seller without a doubt - but the whole experiences was soured badly enough that I'm not longer interested in purchasing any dolls from MetisDoll.
       
      • x 4
    12. My two dolls did arrive a couple of days ago so while it was not a great experience at all I have at least received what I paid for. I hope anyone else still waiting will be contacted and will get their dolls. I think it's a good move if they got someone else to take over much of the business side of things as they clearly can't manage it all themselves.
       
      • x 2
    13. Hi!
      My first doll is finally here. She's an Amy bought from Luladoll on March 9. :D

      The box arrived a little damaged, which sucks, but the doll and accessories seem to be fine:

      [​IMG]
      Forgive the messy desk, I'm at work lol

      Pics of the damaged box:
      [​IMG]
      And Finally Amy:
      [​IMG]
      [​IMG]

      She comes with 4 pair of feet (flat, high heel, super high heel, and ballet). Does anybody know where to find shoes for her? or if she's compatible with other fashion dolls' shoes? Maybe Popovy or Tender Creation?

      I found a seller in Taobao through BJD Bhiner that had lovely shoes for Metis Doll, but when I went to buy them, they told me they
      didn't make them anymore :(
       
      • x 1
    14. She's beautiful! Congrats on receiving your doll! It's really nice she comes with 4 pairs of feet! Unfortunately I don't know what shoes would fit, but I'm sure someone more knowledgeable will come around and answer that.
       
      • x 1
    15. I thought I'd share some pics of my Amy to liven up the thread now that she has a face-up and cute clothes :D

      Warning: I'm terrible taking photos


      [​IMG]

      [​IMG]
      [​IMG]
       
      • x 4
    16. She is stunning! That is a beautiful faceup! The clothes go well with the theme of the background.
       
      • x 1
    17. Thank you!
      I'm still learning my way around the camera of my phone, and trying to figure out how to make nice backgrounds for the pics, but it's still a struggle lol.

      I never could've imagined all the work that goes behind taking nice pictures of your dolls. And on top of that I'm trying to learn how to make wigs because the ones that I bought look super cheap on camera. Btw if anyone has recomendations for wig makers or artists that work with natural fibers, pls let me know :sweat
       
      • x 1
    18. Well, a year after getting my Amy, now I'm welcoming Faye to my little doll family:
      [​IMG]20230322_094544 by OneEyed Juliet, en Flickr

      She's absolutely stunning, and I can't wait to get her a beautiful face up! There are some changes in the bodies that I really like, one is the extra joint at the waist, the other is that now the hands are magnetic, which is super convenient:
      [​IMG]20230322_094256 by OneEyed Juliet, en Flickr
      And finally, my girl will be able to wear flip flops with her flat feet :XD:
      [​IMG]20230322_094717 by OneEyed Juliet, en Flickr

      I really love these dolls, I think they're beautiful and incredibly well made :love
       
      • x 1
    19. She's gorg and I loooove the magnetic hands. I'm so tempted by the 40cm girls! I got a 30cm girl and she's just a little too small for me, so my brain is like "Try the 40cm!" :lol:
       
      • x 1
    20. Luladoll has now some of them in stock if you're interested and don't want to wait too long ;)