1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Mimiwoo Feedback (2010)

Jan 31, 2010

    1. Mimiwoo

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
    2. * What did you order?
      High Heel Lace Shoes
      * When did you order?
      31st of December 2009
      * How was the communication?
      I didn't need ot contact mimiwoo.
      * How easy was it to pay?
      Paypal, simple.
      * How long did it take to ship?
      Around 3 days, and then around 10 days to arrive.
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Yes.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes.
      * Would you buy this company's products second-hand?
      I would prefer to buy it new, but possibly depending upon the item.
       
    3. * What did you order?
      A Hujoo, a 8-9 wig and acrylic plastic eyes.
      * When did you order?
      14th February
      * How was the communication?
      Very friendly email :D
      * How easy was it to pay?
      Ebay + Paypal, really simple!
      * How long did it take to ship?
      Took around 4 days to ship (I forgot about chinese new years when I ordered so I think the wait was mostly my fault) and the package took around 9 days to arrive.
      * Was the quality appropriate for the price, in your opinion?
      Just perfect :D
      * Did the item look like the sales pictures?
      Yes!
      * Were you satisfied with the product?
      Yes! :D
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes, actually, probably sooner than I thought XD;
      * Would you buy this company's products second-hand?
      Sure. I don't mind much if it's second hand or not.
       
    4. * What did you order?
      2 pairs of shoes, one pink and white MSD size and the other SD black buckle shoes
      * When did you order?
      1/18
      * How was the communication?
      I didn't need to contact mimiwoo.
      * How easy was it to pay?
      Paypal, so easy.
      * How long did it take to ship?
      2 days to ship, but it sat in Hong Kong for 8 days, then arrived 2/5.
      * Was the quality appropriate for the price, in your opinion?
      I suppose. They were cheapish, but the little pink shoes have a white detail across the top that's only attached at the sides. The black shoes left black smudges, but they wiped right off.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Pretty much. I bought a pair of boots from them before that seem nicer.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes.
      * Would you buy this company's products second-hand?
      If it was the right price and well taken care of, sure.
       
    5. * What did you order?
      a yo-SD outfit with shoes, obitsu 27cm body, head, wig, socks, shoes, sailor uniform and eyes
      * When did you order?
      27th January
      * How was the communication?
      I couldn't have asked for better. I'm always bothering mimiwoo about things, and she always answers within 24 hours ^^ She even told me how to insert the obitsu eyes
      * How easy was it to pay?
      Paid through ebay so dead easy
      * How long did it take to ship?
      posted the next day, took about 14 working days to arrive
      * Was the quality appropriate for the price, in your opinion?
      yep ^^
      * Did the item look like the sales pictures?
      yep ^^
      * Were you satisfied with the product?
      yep - although the wig is a little small =/
      * If you weren't satisfied, how did the company solve your problem?
      I was worried about the eyes not fitting but after mailing her she told me how to insert them ^^
      * Would you order from this company again?
      of course!
      * Would you buy this company's products second-hand?
      um, yeah probably
       
    6. * What did you order? Eyes, Shoes, Wig.
      * When did you order? 22nd feb
      * How was the communication? Great.
      * How easy was it to pay? Very.
      * How long did it take to ship? It arrived in 10 days
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes, although they eyes were a different colour to on the screen but I know so many things affect colour in online photos I always expect some discrepancy.
      * Were you satisfied with the product? Yes, but I got sent the wrong wig.
      * If you weren't satisfied, how did the company solve your problem? I'm going to send this one back and Mimi will send me the right one. The serial numbers were very similar so I can understand the mistake. She did offer me the wrong wig for a low price but it's tiny sized so it's no good for me.
      * Would you order from this company again? I'm sure I will.
      * Would you buy this company's products second-hand? Yes.

      I've been ordering from Mimiwoo for years and this is the first time I've ever had a problem. I love how she has a good range of products so I can get everything in one place and the quality is mostly great for the prices. I think the website tends to work out a little cheaper than the ebay shop, though.
       
    7. * What did you order? 2 Pairs of Tiny Shoes; 4 pairs of SD animal slippers
      * When did you order? January 2010
      * How was the communication? eBay invoices and confirmations were sent promptly
      * How easy was it to pay? Very--through paypal
      * How long did it take to ship? The package arrived in about 12 days
      * Was the quality appropriate for the price, in your opinion? Absolutely!
      * Did the item look like the sales pictures? Exactly and better!
      * Were you satisfied with the product? Perfectly satisfied.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes, her shoes and some wigs are very nice.
      * Would you buy this company's products second-hand? Yes.


       
    8. * What did you order? Two pairs of SD shoes and some YoSD shoes.
      * How long did it take to ship? Super-fast.
      * Was the quality appropriate for the price, in your opinion? Yes, very nice and good value.
      * Did the item look like the sales pictures? Yes. :)
      * Were you satisfied with the product? Yes - the SD shoes are too big for my girl, but my fault for not asking actual size instead of going with SD, I guess. I'll keep them for a bigger-footed girl, they're lovely.
      * Would you order from this company again? Absolutely will.
       
    9. * What did you order?
      A pair of glass eyes.

      * When did you order?
      February 24th

      * How was the communication?
      Excellent. She told me when the item had shipped.

      * How easy was it to pay?
      Easy with Paypal.

      * How long did it take to ship?
      Shipped the day after I ordered. 10 business days total to arrive.

      * Was the quality appropriate for the price, in your opinion?
      Beautiful! They're gorgeous.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Yes. Definitely!

      * Would you order from this company again?
      Of course. I have ordered many times from MimiWoo and I will continue to do so.
       
    10. * What did you order?
      MSD Black Kitty Shoes

      * When did you order?
      Feb 20 (Saturday)

      * What day did it ship?
      Feb 22 (Monday)

      * When did it arrive?
      March 19 (Friday)

      * How long did it take to arrive?
      23 working days. Which is almost a month, which is double her time estimate given to me.

      * How was the communication?
      When e-mailed with questions she replied very quickly and was very friendly.

      * How easy was it to pay?
      Very easy

      * Was the quality appropriate for the price, in your opinion?
      Very much so

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      As of thus far yes

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I would, but only if I was ready for a long shipping wait

      * Would you buy this company's products second-hand?
      Definitely! I'd rather buy her stuff second hand at this point as to avoid the very long shipping wait.
       
    11. What did you order?
      canvas shoes and sandals, msd sized.

      When did you order?
      Monday March 15

      How was the communication?
      Pretty good

      How easy was it to pay?
      Pay Pal, so as easy as pay pal.

      How long did it take to ship?
      It shipped on wednesday, March 17 and arrived on Monday, March 29. About 9 working days and 13 days total. Since USA gets mail Saturdays also it was 11 mailing days. The estimate was 7-12 days.

      Was the quality appropriate for the price, in your opinion?
      Yes. I'm really happy with the cute shoe boxes too.

      Did the item look like the sales pictures?
      Yes and no. The canvas shoes looked more black in the picture but they look more grey in person. I'm ok with it since the sandals are black so i still have some black shoes for her and i will still use the grey shoes, just not happy they aren't black.

      Were you satisfied with the product?
      Yes, and also read above comment.

      If you weren't satisfied, how did the company solve your problem?
      N/A

      Would you order from this company again?
      Yes. But not if I couldn't wait about 3 weeks for the item.

      Would you buy this company's products second-hand?
      Yes.
       
    12. What did you order?
      shoes , socks , underpants

      When did you order?
      I place 2 orders : one in january 2010 and the other one in february 2010

      How was the communication?
      Pretty good

      How easy was it to pay?
      Pay Pal : fast and secure

      How long did it take to ship?
      cannot remenber exactly the dates but each shipment put 7-12 working days to be delivered

      Was the quality appropriate for the price, in your opinion?
      Yes : shoes are so adorable ! there is many cheaper things and shipping cost are reasonables

      Did the item look like the sales pictures?
      Yes and no. shoes were ok.
      but for some stock, the quality wasn't so good : some sewing thread went away
      I just indicate this fact to the seller : they offer to send me for free new stocks : and this is what he did
      Were you satisfied with the product?
      Yes

      If you weren't satisfied, how did the company solve your problem?
      Yes , very kind , good communication

      Would you order from this company again?
      yes for sure
      Would you buy this company's products second-hand?
      No
       
    13. * What did you order? A Yo-sd sailor suit, and one 1/6 white fur wig.
      * When did you order? The outfit was ordered 03/27/10, while the wig was ordered on 04/25/10.
      * How was the communication? Great. Ebay notification, and I'm pretty sure I received notice when the items shipped.
      * How easy was it to pay? Bought via Ebay store, so very easy.
      * How long did it take to ship? About two weeks for each item, respectively.
      * Was the quality appropriate for the price, in your opinion? Yes, the outfit even more so. I love how Mimiwoo's merchandise is affordable. ^^
      * Did the item look like the sales pictures? Yes, both outfit and wig actually look much better in person.
      * Were you satisfied with the product? Yes, very.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes, most certainly.
      * Would you buy this company's products second-hand? I'm not sure... I'd rather just use Mimiwoo. ^^
       
    14. * What did you order? Shoes and acrylic paint thinner
      * When did you order? Late August
      * How was the communication? Very Good
      * How easy was it to pay? Easy
      * How long did it take to ship? a day or two, then a week and a half to arrive
      * Was the quality appropriate for the price, in your opinion? For the shoes, very awesome! I haven't tried the paint thinner yet though.
      * Did the item look like the sales pictures? Yes!
      * Were you satisfied with the product? Totally!
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? With Ease
      * Would you buy this company's products second-hand? Yes
       
    15. * What did you order? 1/3 Velvet black boots
      * When did you order? Last week
      * How was the communication? n/a
      * How easy was it to pay? Easy as it gets.
      * How long did it take to ship? 2 days. Arrived today, less than a week later!
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes. :D
      * Were you satisfied with the product? Mostly. A zipper in the back would be nicer.
      * Would you order from this company again? I would and I will.
      * Would you buy this company's products second-hand? Possibly if the price was low enough and the condition good enough. Otherwise I'd just order new.
       
    16. * What did you order? Red high top Converse tennis shoes
      * When did you order? August 2010
      * How was the communication? Great
      * How easy was it to pay? Paypal, very easy
      * How long did it take to ship? 7 days, very fast
      * Was the quality appropriate for the price, in your opinion? Better than expected. These shoes are super!
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Very, couldn't be happier
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Definitely!
      * Would you buy this company's products second-hand? Sure.
       
    17. * What did you order? 1/6 size pink boots
      * When did you order? 9/5/2010
      * How was the communication? none really, just ebay confirmation
      * How easy was it to pay? very easy with Paypal
      * How long did it take to ship? 12 days
      * Was the quality appropriate for the price, in your opinion? very good for the price
      * Did the item look like the sales pictures? exactly
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? yes, definitely
      * Would you buy this company's products second-hand? no need, everything is very inexpensive new
       

    18. * What did you order?
      5x 1/4 Dollfie Miniature Food,Yo-SD Black Boots,Yo-SD black Leather Mary-Janes & Yo-SD Alice Bunny Dress
      * When did you order? Food and Shoes at the 10/19/2010 and the Dress at the 10/25/2010
      * How was the communication? not needed at all
      * How easy was it to pay? very easy with Paypal
      * How long did it take to ship? about 2 weeks each
      * Was the quality appropriate for the price, in your opinion? very good quality , better then expected
      * Did the item look like the sales pictures? even better and cuter then in the picture
      * Were you satisfied with the product? very much
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again?
      definitely
      * Would you buy this company's products second-hand?
      I'm not much for second-handed.Stuff is cheap enough
       
    19. * What did you order? SD size Kimono
      * When did you order? 10/9/10
      * How was the communication? None really, aside from eBay notices.
      * How easy was it to pay? Very easy with Paypal
      * How long did it take to ship? About 2 and half weeks.
      * Was the quality appropriate for the price, in your opinion? Yes, better than I expected.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? I prefer to buy new, so probably not.
       
    20. * What did you order? various accessories (wigs, shoes, eyes)
      * When did you order? 09/01/10
      * How was the communication? there weren't any problems, it was through ebay
      * How easy was it to pay? easy, paypal
      * How long did it take to ship? took longer than i thought, i paid on 09/01/10(the items i ordered were in stock) and she sent the items on 09/16/10 so i recieved them on 09/21/10
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes, but i thought the shipping fee was a bit high, although i guess it's alright since i got the items cheap~
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? maybe
      * Would you buy this company's products second-hand? the price is cheap so i'd just buy them brand new