1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Mint On Card Feedback (ALL)

Feb 14, 2008

    1. * What did you order? Fdoll BW girl body V.2
      * When did you order? August 1, 2011
      * How was the communication? Excellent. I received an email with a copy of my reciept then the shipping notice a few days after.
      * How easy was it to pay? Simple/credit card.
      * How long did it take to ship? Only took 3 days to receive.
      * Was the quality appropriate for the price, in your opinion? YES.
      * Did the item look like the sales pictures? Exactly as pictured.
      * Were you satisfied with the product? Very satisfied.
      * Would you order from this company again? Absolutely.
       
    2. * What did you order? Dollzone 1/3 carrying case
      * When did you order? July 5, 2011
      * How was the communication? Fine
      * How easy was it to pay? Very easy just used a debit card
      * How long did it take to ship? The case shipped the next day, and I think that I got it two day after that.
      * Was the quality appropriate for the price, in your opinion? Very
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? I was
      * If you weren't satisfied, how did the company solve your problem? N/A
       
    3. COMPANY NAME
      * What did you order? Glass eyes
      * When did you order? March 8, 2011
      * How was the communication? Good
      * How easy was it to pay? Very
      * How long did it take to ship? Very quick
      * Was the quality appropriate for the price, in your opinion? Great value
      * Did the item look like the sales pictures? Yes, even better
      * Were you satisfied with the product? Very. I really needed flat glass eyes, and Mint On Card is one of the few places that specify the shape on their site. Perfect fit.
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? Absolutely
      * Would you buy this company's products second-hand? yes
       
    4. * What did you order? DZ S-Hooks (s-hook-03) for 1/6 (25cm) Dolls
      * When did you order? August 11, 2011
      * How was the communication? Their communication was great, sent an email as soon as my order was processed an then again when it was shipped out.
      *How easy was it to pay? I was kinda sad that they didn't take Paypal but other then that payment was quite easy.
      * How long did it take to ship? A day. They shipped them out the 12th.
      * Was the quality appropriate for the price, in your opinion? Oh yes very! They're standard S-hook quality.
      * Did the item look like the sales pictures? They were shaped a little differently then the ones pictured but still s-hooks. ^.^
      * Were you satisfied with the product? Definitely! I searched forever for these little buggers. And tiny s-hooks are quite hard to find. I was very happy when I did find them and at a more then reasonable price which I wasn't expecting.
      * If you weren't satisfied, how did the company solve your problem? N/A
       
    5. * What did you order? Ringdoll Pan Style C (in stock) and Asleep Eidolon Chocolate
      * When did you order? i put both on layaway Ringdoll was ordered Apr 16, 2011 and AE doll was ordered Aug 06, 2011 they were both paid for and shipped on Aug, 15th and arrived Aug 19th
      * How was the communication? Their communication was great, sent an email as soon as my order was processed an then again when it was shipped out.
      * How easy was it to pay? really easy
      * How long did it take to ship? they were both paid for and shipped on Aug, 15th and arrived Aug 19th
      * Was the quality appropriate for the price, in your opinion? Yes they were both lovely :aheartbea.
      * Did the item look like the sales pictures? YES!
      * Were you satisfied with the product? Very much so
      * If you weren't satisfied, how did the company solve your problem? N/A
       
    6. [h=2]Mint On Card Feedback (ALL)[/h]

      * What did you order? Illusion Spirit Minos, Dollzone wig, Hz clothes and shoes
      * When did you order? March 11, 11
      * How was the communication? They stayed in constant communication through Email
      * How long did it take to ship? Shipped next day when they got it and 3 days to me.
      * Was the quality appropriate for the price, in your opinion? The doll was amazing, the wig sheds badly and the shoes were alot smaller then they said they were.
      * Did the item look like the sales pictures? Illusion spirit white looks white in the pictures. It's very yellow.
      * Were you satisfied with the product? I still love him very much.
      * If you weren't satisfied, how did the company solve your problem? I was unhappy that when I preordered my doll the site said they would order on the 2nd of April but they decided after my order that they were going to push that back till June 1st.
       
    7. In response to the feedback left from Glow n dark.

      We have been selling those shoes for 4 years with that measurement listed on our site. We just measured them again, and the measurement is accurate. If by chance Glow n dark received an odd pair that was made incorrectly s/he could have contacted us about it so that we could correct it.

      This is completely fabricated. It didn't happen. We still have the email and invoice from Illusion Spirit to prove it.
       
    8. That was more of a thing that just made me sad. I didn't know that I needed to buy shoes that are bigger then his feet. I was unaware. I guess I worded that wrong. The feet and shoes are the same size. It wasn't a problem with Mint on Card.
       
    9. oh my gawsh I totally haven't posted in here for any of my MoC orders! I feel awful now, I've only had great experiences with them! I guess I'll just make a big list right now XD
      * What did you order? Most of my Dolls came from MoC
      * When did you order? Mostly from this summer, 2011
      * How was the communication? Excellent. MoC always gets back to me within 24 hours. They're always extremely polite, even when I was bugging them a lot. ( I'm sorry! I felt so bad!)
      * How easy was it to pay? Super easy. They make layaway very fast and easy.
      * How long did it take to ship? Everything I've bought (that was in stock) has always shipped the next business day. My dolls shipped out the day after they made it to MoC from the company in appropriate sized, well packaged boxes.
      * Was the quality appropriate for the price, in your opinion? Absolutely.
      * Did the item look like the sales pictures? Yep!
      * Were you satisfied with the product? For everything I've ordered!
      * If you weren't satisfied, how did the company solve your problem? NA. I've never had a problem with MoC, and I always reccomend them highly to all of my friends. And all of my friends are always satisfied with MoC's high quality customer service. They're by far my favorite company to order from.​
       
    10. * What did you order?
      4 Angell-Studio wigs, 2 Angell-Studio outfits, 2 pieces of K2 clothing, an Island Doll tiny, 4 pairs of glass eyes, and two sizes of elastic string.

      * When did you order?
      16 August 2011

      * How was the communication?
      Great, confirmations (for both purchase and shipping) arrived quickly.

      * How easy was it to pay?
      Very simple.

      * How long did it take to ship?
      One day.

      * Was the quality appropriate for the price, in your opinion?
      Yes.

      * Did the item look like the sales pictures?
      They did.

      * Were you satisfied with the product?
      Totally!
       
    11. * What did you order? DZ heel feet, shoes, more shoes/boots, DZ Hid (MSD size) and I think some clothes... (I haven't opened my Hid yet, just now got his box, but so far everything looks great!)

      * When did you order? Several times in the last four to five months... ;)

      * How was the communication? Superb. I had a lot of questions and they all were answered, quickly and clearly. I have not found a dealer or company with customer service that I like this much.

      * How easy was it to pay? Easy, and I must note especially for layaway- I love how everything's already laid out, and it's recorded and visible when you pay, and when it's time to pay next... Honestly I would really worry doing a layaway with a company without these sort of things, and MoC is the only place I've found that has such a great system for it. And they keep the CC on file so I don't have to enter it every month (My Hid was a layaway!)

      * How long did it take to ship?
      Shipping is very fast, and I love how we're notified of shipment, and of when preorders are shipped to MoC... :)

      * Was the quality appropriate for the price, in your opinion? Yes, completely!

      * Did the item look like the sales pictures? Yep. ^^

      * Were you satisfied with the product?
      Completely! I've never had a problem, and I get the impression that if I ever do they'll make it right.

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Absolutely... In fact, I'm planning a couple orders- two dolls, bags and stands, and new hands for one of my guys, which is a special order- and I'm really glad they offer that service.

      I wanted to make note that MoC was really kind to me about the hands- I bought my Ringdoll En there in the past, and recently my father stepped on him accidentally when I'd set him near me while I was working (my workspace is on the floor, lol) and that snapped several fingers off one hand. Ringdoll has since discontinued that resin (not to mention having major delays!) so I knew I couldn't order more, but I sent an email anyway asking if they had any RDs inn stock with his resin tone, and if they had a company on hand that matched. He's semi-translucent so it's hard to match his skin... MoC wrote back with a match, and that they had even found a spare MSD RD hand in their storage that was the right tone and they would send to me without charge. Unfortunately, it was the other hand that he broke, but I thank them for their kindness. :aheartbea
       
    12. double post, computer issue, sorry! :eek:

      ----
      Also, I can say, I opened my Hid and couldn't be more pleased! :aheartbea Thanks, MoC!
       
    13. * What did you order? Angell-Studio Firmiana Dress for 1/6 size doll.
      * When did you order? August 25, 2011.
      * How was the communication? Great. Email was sent for purchase receipt and for shipping notice.
      * How easy was it to pay? Very easy. Paid with a debit card.
      * How long did it take to ship? Shipping notice came the following day. Received on 8/30/11.
      * Was the quality appropriate for the price, in your opinion? Yes. The outfit was well-made.
      * Did the item look like the sales pictures? Yes, company pictures were used.
      * Were you satisfied with the product? Yes, I was extremely satisfied.
      * If you weren't satisfied, how did the company solve your problem? N/A
       
    14. Mint on Card is, without doubt, my favorite domestic reseller. I always check MoC first when looking for anything. They shine especially bright with communication and their easy to follow layaway plan. I have never seen them sell left over promo items that were meant to be free with an order. They always give them with orders that would have qualified durring the event and allow Layaway ordered placed within the event times to have the promo items that comes with it. That show of simple ethics is what won me over in the first place.
      I have not left any feedback before. I list only "big" orders here, to catch up to date. Keep in mind that I have ordered countless amounts of clothes and accessories, all without flaw.

      * What did you order? Dragondoll Huang Di
      * When did you order? Feb 7, 2010
      * How was the communication? Ideal.
      * How easy was it to pay? Very. I used the Layaway option.
      * How long did it take to ship? In my hands within a week of being paid in full.
      * Was the quality appropriate for the price, in your opinion? Yes. His body is very well made and the resin has a very nice finish.
      * Did the item look like the sales pictures? Yes and no. His features are stronger in person.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? He did come with a chipped ankle, but MoC obtained a new one for me in their next order period.

      * What did you order? Dikadoll Ruber with jointed hands (gray skin)
      * When did you order? Apr 13, 2010
      * How was the communication? Ideal.
      * How easy was it to pay? Very. I used the Layaway option.
      * How long did it take to ship? In my hands within a week of being paid in full.
      * Was the quality appropriate for the price, in your opinion? The quality was better than expected.
      * Did the item look like the sales pictures? His promo pics don't touch how handsom he is in person.
      * Were you satisfied with the product? Very.

      * What did you order? Illusion Spirtit Annabel with jointed hands (gray skin)
      * When did you order? feb 21 2011
      * How was the communication? Ideal.
      * How easy was it to pay? Very. I used the Layaway option.
      * How long did it take to ship? In my hands within a week of being paid in full.
      * Was the quality appropriate for the price, in your opinion? Yes. Her hands are the nicest jointed hands I own. Her body, while a little awkward looking, poses beautifully.
      * Did the item look like the sales pictures? Better, I think. Especially her hands.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? I had a problem with a rash of stolen mail in my neigborhood near the time she was due to arrive. MoC worked with me to have her shipped to my work instead.

      * What did you order? Asleep Eidolon Pear (in stock)
      * When did you order? Mar 05, 2011
      * How was the communication? Ideal.
      * How easy was it to pay? Very. I used my debit card.
      * How long did it take to ship? In my hands within a week.
      * Was the quality appropriate for the price, in your opinion? Oh yes!
      * Did the item look like the sales pictures? Her eyebrows were lighter, but I planned to wipe and repaint her anyway.
      * Were you satisfied with the product? Very, she is a favorite.

      * What did you order? Two.S. Doll Mayi (in stock)
      * When did you order? Apr 01, 2011
      * How was the communication? Ideal.
      * How easy was it to pay? Very. I used my debit card.
      * How long did it take to ship? In my hands within a week.
      * Was the quality appropriate for the price, in your opinion? Yes. Her body is especially well made.
      * Did the item look like the sales pictures? She did, until I removed her face-up. She does not have real teeth under the paint.
      * Were you satisfied with the product? I was a little sad about the teeth, but I'm handy with a Dremel and Sculpy so modded her. Still, that's on Two.S. Doll, not MoC.

      More soon, I have new layaways running...
       
    15. * What did you order? Popodoll Nan-gong You, jointed hands, wolf hands
      * When did you order? May 31
      * How was the communication? Excellent, as always. I love that MoC informs you as to when the order ships from the manufacturer.
      * How easy was it to pay? Easy
      * How long did it take to ship? Three months. He shipped right after arriving at MoC.
      * Was the quality appropriate for the price, in your opinion? Yes. This guy poses like a dream. <3
      * Did the item look like the sales pictures? He looked a bit odd without a faceup, but I fixed that. :)
      * Were you satisfied with the product? Rarely does a doll stand and pose right out of the box for me without needing sueding or wiring. I'm quite impressed. The wolf hands, though, were completely a different color than the doll, despite being ordered at exactly the same time. MoC does state up front that Popo's resin batches vary, but it was still somewhat disappointing.
       
    16. I've made many past purchases from MoC, including 3 dolls, clothes, and shoes. I'll just cover the most recent with this one!

      * What did you order?
      Dragondoll tiny girl

      * When did you order? June 12th

      * How was the communication? Very good!

      * How easy was it to pay? Very easy. I did layaway on a credit card.

      * How long did it take to ship?
      Once it was payed off, it was shipped same day and arrived 2 days later.

      * Was the quality appropriate for the price, in your opinion? She's even better than I expected!

      * Did the item look like the sales pictures? Yes, even better than the pictures.

      * Were you satisfied with the product?
      Definitely!

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? MoC is the company I always look to first! I'm already considering new things to order from them.
       
    17. * What did you order? Dollfamily-H 58cm girl body and jointed hands
      * When did you order? Julne 1 2011
      * How was the communication? Wonderful, emails at every step.
      * How easy was it to pay? Very easy
      * How long did it take to ship? Just under 4 months, because the goods arrived to them from dollfamily damaged and had to be sent back. They handled it great for me.
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? I was
      * If you weren't satisfied, how did the company solve your problem? When my order arrived to MoC damaged, they immediately sent it back and requested a new one for me, all while keeping me informed about the process. I am very happy with this company.
       
    18. I have to say that most of my dolls and dollie things have come from Mint On Card, Inc. They are wonderful, courteous, take the time to answer any and every question no matter what it is, and are always willing to help with any issues or problems. I recommend them to every dollie person I meet who doesn't know about them and always talk about my orders and experiences with them on my Deviant Art account. I have yet to have a negative transaction with them and most of my orders have been layaways. I have just joined DoA so I haven't had a chance to post reviews but I will do all the orders I've received now in this post.
      * What did you order?
      5star Tong Tong (Female) in normal skin, K2 Daddy's Little Girl dress, K2 Playground Pretty dress, Baby Blue Tea Party shoes, Red Tea Party shoes, 12mm lavender dream eyes

      * When did you order? January 13, 2011

      * How was the communication? Amazing, she was one of my first BJDs and I had a lot of questions, Lindsey and her staff were extremely helpful!

      * How easy was it to pay? Very easy. Used my debit card

      * How long did it take to ship?
      I paid my layaway order off early, paid on March 2nd, and I think she arrived later that week.

      * Was the quality appropriate for the price, in your opinion? Yes, I was just disappointed with a couple things on this doll which was because of 5star and NOT MoC.

      * Did the item look like the sales pictures? Face-up was extremely different and I had to get it redone to make her look the way I wanted.

      * Were you satisfied with the product?
      Overall, yes and yes to all the other items as well.

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? I always order from MoC, so yes.




      * What did you order?
      Dark Blue: Black boots and two pairs of 14mm eyes, wine grape and cotton candy

      * When did you order? March 3rd (Boots) March 7th for eyes.

      * How was the communication? Always wonderful

      * How easy was it to pay? Used my debit card again.

      * How long did it take to ship?
      Shipped that day or the day after.

      * Was the quality appropriate for the price, in your opinion? Very happy with all three of the items

      * Did the item look like the sales pictures? Yes, they all did.

      * Were you satisfied with the product?
      Definitely!

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Yes, definitely



      * What did you order? Illusion Spirit 1/12 Sara, pink skin with make-up

      * When did you order? March 5th

      * How was the communication? Very good!

      * How easy was it to pay? Super easy, used my debit card

      * How long did it take to ship?
      A day or two later and it got to my house a few days after that, their shipping is always super fast.

      * Was the quality appropriate for the price, in your opinion? Yes, she is extremely well made.

      * Did the item look like the sales pictures? Yes

      * Were you satisfied with the product?
      Definitely!

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Yes. Always.



      * What did you order? Dollzone Carrying Bag, 1/3 sized, Dark Blue: White Boots

      * When did you order? March 15

      * How was the communication? Always wonderful!

      * How easy was it to pay? Very easy. Used my debit card

      * How long did it take to ship?
      The same day it shipped (I believe) and got it a few days later.

      * Was the quality appropriate for the price, in your opinion? Love it. The bag is sooooo roomy and I can easily fit 2 1/3 sized dolls, a 1/4 doll, and two or three 1/6 dolls. It's amazing!!

      * Did the item look like the sales pictures? Better.

      * Were you satisfied with the product?
      Definitely!

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Always.





      * What did you order?
      Illusion Spirit 1/3 jointed hands, 2 pairs (1 female, 1 male) normal skin, eye putty, and a HZ doll bag, pink (no longer made)

      * When did you order? March 16th

      * How was the communication? Very good!

      * How easy was it to pay? Super easy as always.

      * How long did it take to ship?
      It was a layaway so once it was paid off, a day or two and it arrived within that same week.

      * Was the quality appropriate for the price, in your opinion? I love the quality of everything, but discovered I am not a fan of jointed hands. Too hard to work with in my opinion.

      * Did the item look like the sales pictures? Yes, they all did.

      * Were you satisfied with the product?
      Of course.

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Of course, and I did, I ordered some eyelashes from Dollzone which were awesome and currently I have two layaway orders, that I will write about once they are paid off and mailed out. Also, I dragged my mother into this hobby and she has an order with Mint on Card, that I will review for her since she doesn't have a DoA account, when it comes in.
       
    19. * What did you order? DZ Virgil, clothes, shoes, wigs, eyes

      * When did you order? Sep 30

      * How was the communication? Great

      * How easy was it to pay? Easy, used a debit card

      * How long did it take to ship? Shipped the same day, received it in about 4 days

      * Was the quality appropriate for the price, in your opinion? Yes!

      * Did the item look like the sales pictures? Yes

      * Were you satisfied with the product? Yes, everything is awesome

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? I plan to!
       
    20. * What did you order?
      Angel Fantasy Alice with face up
      * When did you order?
      7/16
      * How was the communication?
      Great
      * How easy was it to pay?
      Easy, used a debit card
      * How long did it take to ship?
      A month and a half
      * Was the quality appropriate for the price, in your opinion?
      Yep
      * Did the item look like the sales pictures?
      Better in person
      * Were you satisfied with the product?
      Most defiantly!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      I'm actually planning on it before November