Mint On Card Feedback (ALL)

*What did you order? tons of stuff I ordered my first dolls (AS Ty & LoongSoul LuoYue) from them. Just now I've ordered a DZ Baixuan & also a LoongSoul suit w/extras
* When did you order? 1/2013 (my current order)
* How was the communication? Wonderful as usual. One of my other orders (a DK Murong) came in w/a damaged head. Not only did they get a replacement - they sent the damaged head to me! Also I had a package disappear in transit (only time this has happened) & let MoC know - they replaced the event head & refunded me other stuff.
* How easy was it to pay? Very easy even tho they don't take PayPal
* How long did it take to ship? In stock comes right away - you see the shipping notice within 24 hrs. When they order from a company they keep in touch about when the company ships to them etc. AND they check the merchandise before sending it to you & deal w/any problems for you
* Was the quality appropriate for the price, in your opinion? Certainly
* Did the item look like the sales pictures? Yes - they just use the various doll company photos
* Were you satisfied with the product? Guess so - I've spent LOTS of $$$$ w/them. I've bought 6 dolls & lots of clothes/wigs/shoes
* If you weren't satisfied, how did the company solve your problem? Never got to the point of ME not being satisfied - THEY weren't & got the company to take care of it.
* Would you buy from this company again? Yes indeed! Plan to do a major layaway next month!

 

*What did you order? Just a restringing tool from Angell Studio
* When did you order? 2/3/13
* How was the communication? Received confirmation or order and shipping.
* How easy was it to pay? Easy peasy.
* How long did it take to ship? Shipped next day.
* Was the quality appropriate for the price, in your opinion? Yep.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you buy from this company again? Yes, they have tons of clothes I want.

 

*What did you order? Dollzone Virgil head
* When did you order? 8th November 2012
* How was the communication? OK
* How easy was it to pay? easy enough, but before i had been asked questions on my registration adress, i'm still puzzled - what for?
* How long did it take to ship? it took Dollzone 5 weeks to accomplish my order, 2 weeks the head went from China to the USA. And 5 weeks from the USA to Belarus. Frankly, i was afraid that the package would be lost. But it arrived safely.
* Was the quality appropriate for the price, in your opinion? As usual
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Of course
* Would you buy from this company again? I had to shop in the USA only because Virgil is MoC exclusive. But i'm greatful to the shop. Got two little presents from them )))

 

*What did you order? A bunch of clothes from K2, some shoes,headphones from Angell-Studio, and a laptop from Angell-Studio
* When did you order? November 4, 2012
* How was the communication? Great!!
* How easy was it to pay? Super easy. I did a 6-month layaway and paid it off early.
* How long did it take to ship? Shipped the next morning after I finished paying my layaway off
* Was the quality appropriate for the price, in your opinion? Sure!
* Did the item look like the sales pictures? They looked better than the pics
* Were you satisfied with the product? Totally.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you buy from this company again? Yes, they have tons of clothes and dolls I still need/want lol. And I love the candy they send in the boxes haha

 

*What did you order? Practice head from Doll Family A
* When did you order? 3/11/13
* How was the communication? Fast and easy
* How easy was it to pay? Easy
* How long did it take to ship? Shipped the next day
* Was the quality appropriate for the price, in your opinion? It's worth more
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you buy from this company again? Yes, I love their layaway!

 

* What did you order? Dikadoll White 1/12 Girl body
* When did you order? December 15, 2012
* How was the communication? They sent me an e-mail that the order was going to be placed on the 21st of December, and that it would be shipped as soon as it was in stock.
* How easy was it to pay? It was easy with my mom's Credit card since I didn't have my own ^^;
* How long did it take to ship? Took about 4 days after it arrived at Mint on Card!
* Was the quality appropriate for the price, in your opinion? The body was exactly as expected from Dikadoll. I owned one prior to this doll and it kept up with their quality. The packaging was great
* Did the item look like the sales pictures? It did.
* Were you satisfied with the product? Of course.

 

Okay, found a bunch of papers cleaning that reminded me I should do this, so this is very very overdue feedback! XD;

* What did you order? Three orders:
1) DZ Edward, DZ Clare, DZ S65-004 shoes
2) DZ wig GW60-005B (8/9), two silicon caps
3) Dollheart Jaliya outfit
* When did you order?
1) May 25, 2012
2) Jan 22, 2013
3) Jan 31, 2013
* How was the communication? Very good as always, especially during the first order, which was a preorder and a layaway.
* How easy was it to pay? Very easy, both for the layaway order and the standard ones.
* How long did it take to ship? All orders were shipped out promptly (the preorder being shipped promptly after it arrived at MoC and was sorted, the length of time it took before that being DZ's delay not anything to do with MoC) and arrived promptly as well.
* Was the quality appropriate for the price, in your opinion? Very much so!
* Did the item look like the sales pictures? Everything did, yes...even better!
* Were you satisfied with the product? Very much!
* Would you buy from this company again? Most certainly!

 

* What did you order? Dorothy White Skin Fullset
* When did you order? July 21, 2012
* How was the communication? It was fantastic. This was my first time purchasing a doll from them (And even though I knew the company and knew it's good rep, my mother got all in a huff about it and thought it was a scam. I tried over and over again to tell her that wasn't true, even called Mint on Card and talked to Lane, and then the owners of this website sent me an email and everything got straightened out. (Yes, my mother can be cautious sometimes...) But my mother now realizes this company is trustworthy, and is my go-to company to order from in the dolly world! So thank you, Mint on Card, and Lane, for dealing with my families crazy lol
* How easy was it to pay? I wish they take paypal, but I understand that they don't. It's easy to pay, just put my CC information in and voila.
* How long did it take to ship? Made last payment on August 6th, was shipped the next day on August 7th!
* Was the quality appropriate for the price, in your opinion? Oh my god absolutely, gotta love DZ.
* Did the item look like the sales pictures? Yes, she looked exactly like the sales pictures.
* Were you satisfied with the product? Very!
* If you weren't satisfied, how did the company solve your problem? N/A

* What did you order? Dollzone Morphoa fullset
* When did you order? July 30, 2012
* How was the communication? Perfect!
* How easy was it to pay? Again, very easy.
* How long did it take to ship? Made final payment Oct. 28th, was shipped next day on Oct. 29th!
* Was the quality appropriate for the price, in your opinion? YES!! She is my pride and joy, and I am so happy with her!
* Did the item look like the sales pictures? Absolutely!
* Were you satisfied with the product? Very!
* If you weren't satisfied, how did the company solve your problem? N/A

* What did you order? Island Doll Crystal fullset
* When did you order? March 20, 2013
* How was the communication? Perfect!
* How easy was it to pay? Easy as always
* How long did it take to ship? She shipped the next day on March 21st! :3
* Was the quality appropriate for the price, in your opinion? Yes, except her wig. (Not MoC's fault though) It was pretty poor quality. The wig cap could be seen through in many places, I actually just ended up giving her my DZ Dorothy's default wig, looks much better. Everything else was amazing quality though!
* Did the item look like the sales pictures? Yep!
* Were you satisfied with the product? Very!
* If you weren't satisfied, how did the company solve your problem? N/A

 

*What did you order? ringdoll carlos limited and a ringdoll whip.
* When did you order? end of october 2012
* How was the communication? received confirmation of my layaway, contact each month and updates and each step when he shipped out.
* How easy was it to pay? yup easy with credit card!
* How long did it take to ship? almost 6 months.
* Was the quality appropriate for the price, in your opinion? yes~ : ) though i can not argue because it was ringdoll price after all.
* Did the item look like the sales pictures? yup!
* Were you satisfied with the product? very much so.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you buy from this company again? depending if i needed a layaway again, the custom fee's were kind of insane though so i will need to factor that into the total doll cost next time.

 

* What did you order? Doll Love Evol, Dollzone outfit, Long strawberry blonde wig, blue glass eyes, blue shoes, and blue socks.
* When did you order? I think March 11th but it was layaway so I'm not sure. ^-^
* How was the communication? Their communication was perfect.
* How easy was it to pay? Great. Paid with my debit card and had no problems at all.
* How long did it take to ship? I paid on Friday after they closed and they still got to it over the weekend, which I hadn't expected at all.
* Was the quality appropriate for the price, in your opinion? It's all beautiful. Better than I even expected.
* Did the item look like the sales pictures? It was almost spot on. Her faceup blush is darker than I'd thought, but that's fine cause I know it's different every time. ^-^
* Were you satisfied with the product? Completely. I'll definitely buy from them again. ^-^
* If you weren't satisfied, how did the company solve your problem? N/A

 

* What did you order? Pre-order Doll Chateau Alberta - Normal Pink Skin, FullSet & Ada Normal Pink Skin + Human Hips (Winter Event)
* When did you order? Nov 23, 2012
* How was the communication? They where great at communicating. I ordered a full-set Alberta and requested no flowers/leafs on her horn. The company made noted of the changes to Alberta face-up. So when Alberta came home I so pleased find her horns blank. MC also good at instantly confirmed order, answering question, and sent a shipping notice.
* How easy was it to pay? Very easy, paid by Visa and the charge went though right away.
* How long did it take to ship? Jan 28, 2013
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Definitely
* Were you satisfied with the product? Very much!

 

This was my second or third time ordering from MoC, they've always been great ^^

* What did you order? Doll-Zone Mo, Doll-Zone Miss Kitty, Doll-Zone Raphael (event gift), clothing/wigs for all of them
* When did you order? January 30, 2013
* How was the communication? They always respond promptly to e-mails! Initially, I realized I ordered incorrectly, and they cancelled my order and allowed me to order again (but correctly this time XD). Whenever I e-mailed about paying another layaway payment, they responded quickly and took it out quickly. As soon as my dolls were shipped from Doll-Zone, they e-mailed me, then e-mailed again when they arrived at MoC, then again to tell me when they shipped to me with the tracking number. With everything they do, they respond quickly, process orders quickly, and keep in contact along the way! I love ordering from them.
* How easy was it to pay? Easy! Whenever I wanted to make a layaway payment all I had to do was e-mail them.
* How long did it take to ship? Shipped out on a Friday, arrived Tuesday.
* Was the quality appropriate for the price, in your opinion? Absolutely
* Did the item look like the sales pictures? Yep, everything looks lovely!
* Were you satisfied with the product? I love it!
* If you weren't satisfied, how did the company solve your problem? N/A

 

* What did you order?
Five pairs of shoes, a pair of eyes and a wig

* When did you order?
5/3/2013

* How was the communication?
Great. Everything I needed to know was on the website. Plus, I got an email confirmation when I placed the order and when the order was shipped.

* How easy was it to pay?
Very easy. No paypal, of course, but it's easy to use a credit card.

* How long did it take to ship?
My items were in stock, and they shipped on 5/6 (I ordered on a Friday, and they shipped on a Monday).

* Was the quality appropriate for the price, in your opinion?
Very! Even the cheapy shoes are great, and a perfect fit. I am a huge fan of their glass eyes--they are very inexpensive and nice looking. And I love that I can get in-stock DollHeart and Angell-Studio items without a wait.

* Did the item look like the sales pictures?
Yes. I was a little surprised at the DH shoes. They are brown striped, not gray. It's not a problem--and the item number is the same. It's the same on DH's home page, too.

* Were you satisfied with the product?
Yes!

* If you weren't satisfied, how did the company solve your problem?
N/A. In fact, I'm already planning my next order.

 

* What did you order?
I ordered a couple of wigs and a pair of boots.

* When did you order?
5/3/13

* How was the communication?
Communication was good - got an order acknowledgement very quickly and an email with my tracking number when the items shipped.

* How easy was it to pay?
Very easy.

* How long did it take to ship?
Everything I ordered was in stock, so it shipped out the Monday after I ordered it. (Placed the order on Friday.)

* Was the quality appropriate for the price, in your opinion?
Yes, very much so. It was awesome being able to order stuff from different companies and have them ship out 'next day' because they were already in-stock.

* Did the item look like the sales pictures?
They did.

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
N/A. Looking forward to buying from them in the future!

 

* What did you order?
-2 pairs of 14mm eyes. (in stock)
-3 pairs shoes. (in stock)

* When did you order?
Friday 05/10/13 (Very late at night)

* How was the communication?
Didn't really have to communicate with them, but I received: a confirmation email of my order, and an email of when my items shipped. I have no doubt that if I had a question, they would get back to me right away.

* How easy was it to pay?
Easy as always with the ol' credit card.

* How long did it take to ship?
I received my box on Thursday 05/16/13.

* Was the quality appropriate for the price, in your opinion?
All three pairs of shoes were adorable, and well made. Definitely worth the price. The glass eyes are also beautiful, and worth the cost.

* Did the item look like the sales pictures?
Everything looked just like the pictures. The pair of blue eyes were a bit darker than what I had expected, but I love them.

* Were you satisfied with the product?
Yes; satisfied with everything I received. This is the third time I've ordered from Mint on Card, and I am 100% happy with the whole transaction. They are a great company! I'm a customer for life

 

This is long overdue- I've ordered multiple times from MoC over the past few years, so it's time I give them the props they deserve!

* What did you order?
Grown-Up Kira NS w/ free faceup for the event.

* When did you order?
May 15

* How was the communication?
Prompt, friendly, and responsive. I changed my order to have my Kira put on the old body instead of the new one and they were incredibly quick to confirm my order. As soon as they got their shipping notice from DL, they let me know, and they were very generous about making adjustments to help me out regarding shipping requests. (I needed the FedEx guys to know to leave the box at my apartment complex office and not at my doorstep if I wasn't there, so they put a very large, noticeable sign on the shipping box with clear instructions. I was impressed.)

* How easy was it to pay?
Super easy.

* How long did it take to ship?
I've never had a company ship this fast! It was exactly one month from ordering that I received him! MoC is very, very quick when it comes to shipping out orders once they get them, and they package them very well.

* Were there any missing or broken items in your order?
Unfortunately, I had ordered a pair of glass eyes that DL didn't place in the shipment. I'll be waiting for them to come with the next.

* Was the quality appropriate for the price, in your opinion?
Very much so. The resin feels lovely, the construction is sturdy, and the faceup is gorgeous.

* Did the item look like the sales pictures?
Close enough to them for me to be happy.

* Were you satisfied with the product?
I'm very happy with the product.

* If there were any problems with your order, how did the company handle them?
MoC has flawless customer service. MoC let me know ahead of time that the eyes didn't get shipped and gave me the option to wait and ship doll and eyes together, or ship the doll now and ship the eyes when they arrive, with the added expense of shipping the eyes. (of course, I wasn't about to wait for my doll!) They were very apologetic, but it wasn't their fault at all.

* Would you order from this company again?
MoC is usually who I turn to when I'm looking to buy anything doll-related. I'd rather shop with them than anyone else. They're fabulous, and I can't sing their praises enough! Of course I'll order from them again!

 

What did you order? Loongsoul NuanNuan (NSP) and outfit (LS 42GC-0001)
* When did you order? December 22nd 2012 (During an event)
* How was the communication? Excellent! I made a mistake when placing my order and they emailed me right away and helped me correct it. Otherwise, communication was great as well.
* How easy was it to pay? Very easy
* How long did it take to ship? After they got the doll, two days. (Got her today!)
* Was the quality appropriate for the price, in your opinion? Absolutely
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Absolutely!
* If you weren't satisfied, how did the company solve your problem? N/A

 

* What did you order? Doll-Leaves Vanesa NS blank [preorder], DZ S60-011 Shoes [preorder], A-S 1/3 Face Cover (TL010) [preorder], DZ Eyelashes (TS011) [in stock], Silicon Cap - JC6001 (8/9/10) [in stock], A-S Blossom Pantyhose (1/3 Girl) (CL312291212) [preorder], A-S Wig WG32058 (8/9) - A-S, Wig [preorder], 16mm BJD Eyes - Clover Green (Round) [in stock], and I also got two event gifts: 1/3 Girl Jointed Hands, Normal Skin, and Cat Doll, White Skin, Blank.
* When did you order? February 20th, 2013
* How was the communication? Great! I had a few questions about eyes before I placed my order and they were quick to reply and answered each question thoroughly ^^
* How easy was it to pay? Easy :] I paid with a money order ^^
* How long did it take to ship? From the time they got my last package from Dollzone, it was only over the weekend since the package arrived on a Friday. She was shipped on Monday June 17th and arrived on Wednesday June 19th although I didnt get to open her until Sunday June 23rd because she was shipped to a relatives house. From date of order it took 17 weeks exactly before she arrived at my relatives due to DZ and angell-studio being backed up with orders which was no fault of MoC ^^. My doll-leaves doll arrived at MoC in 5 weeks and 3 days from the date they submitted the order [March 9th] :]
* Was the quality appropriate for the price, in your opinion? Absolutely! I love my doll [she is my very first one!] and she is just gorgeous! All of her stuff arrived in perfect condition and was safely packaged :]
* Did the item look like the sales pictures? All of the items looked exactly like the sales pictures except for her boots. In the sales image it looks like they are red and black but I received brown and black boots. This is no fault of MoC though as they were made by Dollzone. I actually dont mind that they are brown and read somewhere that they may be brown when you received them as it happened to someone else.
* Were you satisfied with the product? Yes!
* If you weren't satisfied, how did the company solve your problem? The only issue was the boots and I did not contact MoC about them because I did not want to wait for a replacement pair from DZ and I didnt think it was likely that I would get a red and black pair anyway. Plus DZ is seriously behind on orders. They still look perfectly fine and are in good shape. The only issue was the color :]

 

* What did you order?
I orders a wig, shoes, shirt, and pants for my my SD doll

* When did you order?
Wednesday the 3rd

* How was the communication?
Good, no problems!

* How easy was it to pay?
Very easy!

* How long did it take to ship?
Had a US holiday and a weekend so over all received it 3 business days after ordering!

* Were there any missing or broken items in your order?
Nope!

* If there were any problems with your order, how did the company handle them?

* Would you order from this company again?
Definitely! Already looking at the site for more things haha.

 

*what did you order? DZ NS Mika and DZ tan skin Nyu on a boy body, blank

*when did you order? November 2012 and April 2013 on a four month layaway (each)

*how was the communication? Excellent! I received an email each month before my layaway payment was due, and also a thank you email once the layaway was over. I also got three emails when my doll was sent to me.

*how easy was it to pay? Very easy.

*how long did it take to ship? After the pre order wait, the shipping to me was super fast!

*were there any missing or broken items in your order? No, everything was perfect.

*if there were any problems with your order, how did the company handle them? Thankfully this was n/a.

*would you order from this company again? Yes! I just did another pre order on layaway!