1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Mint On Card Feedback (ALL)

Feb 14, 2008

    1. What did you order? Hat, sword, belt-thing, 2 pair of eyes.

      When did you order? July 14, 2009

      How was the communication? Good. Confirmation was sent out as soon as the items shipped, which is always nice.

      How easy was it to pay? Very, although somewhat baffling as this is the first vendor I've run into that doesn't take Paypal. Still, credit cards are just as simple.

      How long did it take to ship? Next day shipping. Five days to arrive. Not bad.

      Was the quality appropriate for the price, in your opinion? More than. Mint on Card has some of the most reasonable prices in the hobby.

      Did the item look like the sales pictures? Yup.

      Were you satisfied with the product? Very.

      Would you order from this company again? Planning on it.

      Would you buy this company's products second-hand? Yes.
       
    2. * What did you order? msd Tea party shoes in black and pink, and a 6-6.5 long black wig
      * When did you order? Sunday July 26
      * How was the communication? Didn't need any
      * How easy was it to pay? Very easy
      * How long did it take to ship? Shipped on Tuesday, so about 3 days. Arrived on Thursday
      * Was the quality appropriate for the price, in your opinion? Yes! ^__^
      * Did the item look like the sales pictures? Even better.
      * Were you satisfied with the product? Very satisfied
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yeah!!
      * Would you buy this company's products second-hand? yes.
       
    3. * What did you order?
      (all SD sized) Trousers - Black 1, Collar Shirt, Garden Party - Red, Some assembly required T-Shirt

      Red Tea Party Shoes (7cm), Baby Blue Tea Party Shoes (7cm), Pretty Panda Shoes (6cm), Black Tea Party Shoes (7cm)

      * When did you order?
      Jul 14th, 2009 and Jul 21st, 2009
      * Did you order directly from the company, or through a distributor or dealer?
      direct
      * How was the communication?
      Prompt and complete. I was emailed when my order was processed and again when it was actually shipped.
      * How easy was it to pay?
      Very
      * How long did it take to ship?
      The items were shipped within the week with a choice of 1st class or 3 day priority (for domestic shipping)
      * Was the quality appropriate for the price, in your opinion?
      I have been happy with all products I have recieved from them.
      * Did the item look like the sales pictures?
      For the most part. I feel the items look a bit better in person.
      * Were you satisfied with the product?
      Always
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Certainly! I have a pending order now, and previous orders I couldn't find the date and product list for that I did not list.
      * Would you buy this company's products second-hand?
      Yes, but I'd buy direct first.
       
    4. * What did you order?
      Glass eyes, shoes, stringing elastic

      * When did you order?
      July 27th

      * How was the communication?
      Wonderful. I was promptly informed that one of the items I ordered had been mis-labeled as in stock (by a polite e-mail asking whether I wanted to have a refund for the item or select a new item to replace it). It was fixed by the next day when my order shipped out.

      * How easy was it to pay?
      Very easy. I paid by credit card.

      * How long did it take to ship?
      It shipped the day after everything was cleared up.

      * Was the quality appropriate for the price, in your opinion?
      Yes, very much so!

      * Did the item look like the sales pictures?
      Yep!

      * Were you satisfied with the product?
      Yes, everything fit perfectly and the glass eyes were beautiful.

      * Would you order from this company again?
      Without a doubt.

      * Would you buy this company's products second-hand?
      Yes.
       
    5. * What did you order?
      2 cans of MSC, a pair of tiny tennies, and two pairs of 14mm glass eyes
      * When did you order?
      Sunday Aug 2
      * How was the communication?
      Very good. I received the automatic order email immediately, then the next day I got another email saying that one of the pairs of eyes I ordered was out of stock (they had made a mistake entering inventory into the site) and asking if I would like a refund or a different pair in exchange. I asked for another pair, and the package was sent out promptly the next day. ^__^
      * How easy was it to pay?
      Very easy, via CC.
      * How long did it take to ship?
      Arrived on Friday the 7th...it would have been here on Thursday, but the office wasn't open when FedEx tried to deliver. ^^;
      * Was the quality appropriate for the price, in your opinion?
      yes
      * Did the item look like the sales pictures?
      yes yes
      * Were you satisfied with the product?
      Yes, very much. ^__^
      * Would you order from this company again?
      Definitely!
       
    6. * What did you order?
      Pair of bloomers, pair of shoes and elastic
      * When did you order?
      8/7/09
      * How was the communication?
      Satisfactory. I got order confirmation and shipping notices promptly.
      * How easy was it to pay?
      Paid by credit card on a secure page.
      * How long did it take to ship?
      I got it on 8/10, which was pretty fast considering it was over the weekend and I ordered the cheapest shipping.
      * Was the quality appropriate for the price, in your opinion?
      Yes. I really like the bloomers and the elastic was great as a replacement for the too-skinny elastic Soom sent my tan girl with. The shoes are OK for the price I paid.
      * Did the items look like the sales pictures?
      Exactly. The shoes were a little smaller than I expected, but that's ok.
      * Were you satisfied with the products?
      I am happy with the service I received from Mint On Card.
      * Would you order from this company again?
      Yes. I can confidently say that I have found my domestic source for stringing elastic and good value clothing.
       
    7. * What did you order?
      Some glass eyes, doll shoes, and an s-hook
      * When did you order?
      August 7th
      * How was the communication?
      They let me know they had received my payment, and again when my items were in the mail.
      * How easy was it to pay?
      Very easy, paid by credit card.
      * How long did it take to ship?
      They shipped on the 11th and my stuff arrived on the 13th.
      * Was the quality appropriate for the price, in your opinion?
      Yep. In fact the eyes were much nicer than I expected.
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Very satisfied.
      * Would you order from this company again?
      Definitely.
      * Would you buy this company's products second-hand?
      Sure.
       
    8. * What did you order? Blue Denim Sneakers and Neon Pink Sneakers (4.5)

      * When did you order? Satuday August 15th

      * Did you order directly from the company, or through a distributor or dealer? Through the company

      * How was the communication? Sent Insurance confirmation on Monday

      * How easy was it to pay? Very easy with creidt card

      * How long did it take to ship? Was Shipped out on Monday August 17th recieved August 19th

      * Was the quality appropriate for the price, in your opinion? Awesome quality for the price

      * Did the item look like the sales pictures? Better in person

      * Were you satisfied with the product? Yes

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Yes

      * Would you buy this company's products second-hand? Yes
       
    9. * What did you order?
      2 outfits 2 eyes
      * When did you order?
      Aug 17, Recieved Aug 20
      * How was the communication?
      no need to communicate haha
      * How easy was it to pay?
      very easy CC
      * How long did it take to ship?
      took a day to clear CC, shipped out 18 got her 20th
      * Was the quality appropriate for the price, in your opinion?
      OH yes Always ^___^
      * Did the item look like the sales pictures?
      Better <3
      * Were you satisfied with the product?
      always
      * Would you order from this company again?
      Yep~!
      * Would you buy this company's products second-hand?
      Yep I sure would!
       
    10. * What did you order?
      YoSD Sunday Afternoon dress set in red & Dainty white shoes for YoSD
      * When did you order?
      Sept 9th, 2009
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the website
      * How was the communication?
      N/A
      * How easy was it to pay?
      paid by CC
      * How long did it take to ship?
      ordered in the evening of 9th, got a shipping notice the next morning
      * Was the quality appropriate for the price, in your opinion?
      great
      * Did the item look like the sales pictures?
      yep, very much
      * Were you satisfied with the product?
      yes
      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      yes, already have plans to order more
      * Would you buy this company's products second-hand?
      probably
       
    11. * What did you order? Asleep Eidolon Blueberry
      * When did you order? June 2009
      * Did you order directly from the company, or through a distributor or dealer? I had to order from the official distributor because the official company's website is in Mandarin.
      * How was the communication? Great! Communication was easy and MOC was very accomodating!
      * How easy was it to pay? Very Easy. MOC offered layaway payment which was ideal for my transaction.
      * How long did it take to ship? 2 weeks by priority mail.
      * Was the quality appropriate for the price, in your opinion? Yes!
      * Did the item look like the sales pictures? It does but with some variation since its hand painted but almost exactly the same. I love her even more with her face-up!
      * Were you satisfied with the product? Absolutely!
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? Yes. Yes. Yes.
      * Would you buy this company's products second-hand? Yes.
       
    12. * What did you order?
      2 more cans of MSC flat (XD;;; ) two pairs of 60cm boy pants, 1/3 girl sized underskirt, and 1/6 sized black socks
      * When did you order?
      September 11th
      * How was the communication?
      just fine
      * How easy was it to pay?
      very easy
      * How long did it take to ship?
      Arrived on the 16th.
      * Was the quality appropriate for the price, in your opinion?
      yes
      * Did the item look like the sales pictures?
      yes yes
      * Were you satisfied with the product?
      yes yes yes
      * Would you order from this company again?
      Yep! XD; ...and again and again and again.... *heh*
       
    13. *What did you order?
      Two pairs of shoes, one SD and one MSD
      *When did you order?
      September 15th
      *How was the communication?
      Fine
      *How easy was it to pay?
      Extremely easy
      *How long did it take to ship?
      Arrived on the 18th
      *Was the quality appropriate for the prince?
      Yes
      Did the item look like the sales pictures?
      Better
      *Were you satisfied?
      Extremely
      *Would you order from this comapny again?
      Yes I would
       
    14. * What did you order?
      Ying Dragon Doll, Yara RE Head and AE Mini Slim Body

      * When did you order?
      May 18, 2009 and put on layaway

      * Did you order directly from the company, or through a distributor or dealer?
      Directly

      * How was the communication?
      Above and beyond all expectations!

      * How easy was it to pay?
      Very easy

      * How long did it take to ship?
      Fast, it took 6 days to get to me.

      * Was the quality appropriate for the price, in your opinion?
      Definitely!

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Very!!!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      In a heartbeat! Lindsey is absolutely WONDERFUL to deal with.

      * Would you buy this company's products second-hand?
      Yes!
       
    15. * What did you order?
      Fantasy doll glen/faceup,shoes,socks,figureine
      *When did you order?
      some where around september
      *How was the communication?
      very good
      *How easy was it to pay?
      Very easy i order through m/o
      *How long did it take to ship?
      As soon as they received the payment they sended the following monday
      *Was the quality appropiate for the price?
      Yes
      *Did the item look like the sales pictures?
      Yes even better
      *Were you satisfied with the product?
      yes
      *Would you order from this company again?
      of course
      *Would you buy this company's products second-hand?
      yes
       
    16. Overall:

      EXCELLENT! lyndsay is extremely helpful and created a FAB layaway plan for my Dragon Doll. Just paid it off, and knowing Lynds, she will make sure everythhing is under control and with all the necessary insurance.
       
    17. * What did you order?
      HZ outfit- silent world black and gold 1/4
      * When did you order?
      Layaway started in sept, paid on oct 12th.
      * How was the communication? Great.
      * How easy was it to pay? Super easy.
      * How long did it take to ship?
      Sent oct 13th. arrived oct 15th.
      * Was the quality appropriate for the price, in your opinion? Indeed.
      * Did the item look like the sales pictures? Mostly, the pictures shown are of 1/3 scale, but all details are identical, just changed scale. Looks wonderful.
      * Were you satisfied with the product? Oh yes.
      * Would you order from this company again?
      Sure.
       
    18. * What did you order?
      1/4 AE-Jiao, old body version.

      * When did you order?
      Layaway 3 times. it was about 3 months ago

      * Did you order directly from the company, or through a distributor or dealer?
      directly from the Mint On Card

      * How was the communication?
      GREAT! XOxo

      * How easy was it to pay?
      EASY (^.-)

      * How long did it take to ship?
      Once the layaway is done, it was shipped. only need 1 week

      * Was the quality appropriate for the price, in your opinion?
      well...ummm. it was old type version. i'm not satisfied with old AE and i don't think to purchase AE body within short period. I lost my trust on the body. Very disappoint about this. I really want to cry. In the end, it's not only the price but everything! oh, well. If they strung it that tight, they'd better invent a more durable hand beforehand.

      * Did the item look like the sales pictures?
      The face? yes. Body? physically, yes. (^.^). I love the make up. Not too much or heavy

      * Were you satisfied with the product?
      First Glance, yes, but then after I tried to make the doll stand, the stringing was awful! Too tight, ridiculous tight. That's too crazy crazy crazy. I broke the palm hole for the hook. so, in the end, well, I'd rather layaway for a higher price, though.

      * If you weren't satisfied, how did the company solve your problem?
      They said , they would ask the AE company to supply the hand. They told me that newer body version wasn't strung too tight but well, i'm not that rich enough to give a second chance for almost or more than 200USD stuff. (-.-)'.
      I received my hands today. Thank's so much, Lindsey (^.^). The hands are different but it doesn't matter to me, though. I'm happy with the hands. Just want to note it, perhaps, other has the same experience. MintOnCardInc said that AE changes the hands...So, my case can be an example. With First shipping, it took less than a month (2-3 weeks).

      * Would you order from this company again?
      For HEAD may be but not for the body. must say AE has a lot of cute head. I love Mint On Card, too. They are very helpful, though. I love this kind of seller

      * Would you buy this company's products second-hand?
      After this experience,(let's not talk bout second-hand product), i will even rather purchase the NEWER version or none (-.-)'. I love Mint On Card but my first doll really-really made me cry.
       
    19. * What did you order? Dragondoll Cheng
      * When did you order? fall 2009
      * Did you order directly from the company, or through a distributor or dealer? directly
      * How was the communication? good
      * How easy was it to pay? very easy
      * How long did it take to ship? really fast!
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? looked better
      * Were you satisfied with the product? very satisfied
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? yes, great shopping experience
      * Would you buy this company's products second-hand? n/a
       
    20. * What did you order?
      Asleep Eidolon Slim Girl 1/4 Body NS
      * When did you order?
      11/2/2009
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the Mint on Card
      * How was the communication?
      Great as always :)
      * How easy was it to pay?
      It was pretty easy, I used my credit card.
      * How long did it take to ship?
      The package was shipped out in a day.
      * Was the quality appropriate for the price, in your opinion?
      Yes, of course.
      * Did the item look like the sales pictures?
      Absolutely
      * Were you satisfied with the product?
      Yes, I was satisfied, it is great body and it was wrapped very careful and safe.
      * If you weren't satisfied, how did the company solve your problem?
      N/a
      * Would you order from this company again?
      Yes, I certainly will.
      * Would you buy this company's products second-hand?
      Well, I prefer to buy them directly from the company.