1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Mint On Card Feedback (ALL)

Feb 14, 2008

    1. What did you order? Dragondoll Ming
      * When did you order? September 2009
      * Did you order directly from the company, or through a distributor or dealer? directly
      * How was the communication? excellent
      * How easy was it to pay? very easy
      * How long did it take to ship? super fast!
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? he is better looking in real life :D
      * Were you satisfied with the product? super satisfies, the item came impeccably wrapped and cared for.
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? great experience ^^
      * Would you buy this company's products second-hand? n/a
       
    2. What did you order?
      Elastic and a pair of MSD shoes.

      When did you order?
      November 20.

      How was the communication?
      I received emails for a sales receipt and shipping notification.

      How easy was it to pay?
      Very easy!

      How long did it take to ship?
      The package shipped 3 days later on 11/23, but I ordered on a Friday and didn't expect the box to be shipped over the weekend regardless.

      Was the quality appropriate for the price, in your opinion?
      Very reasonable, can't beat elastic for $1.

      Did the item look like the sales pictures?
      The shoes are even cuter imho.

      Were you satisfied with the product?
      Yes.

      Would you order from this company again?
      Yes.
       
    3. * What did you order?
      Asleep Eidolon 1/4th scale boy Shine
      * When did you order?
      November 18, 2009
      * Did you order directly from the company, or through a distributor or dealer?
      Mint on Card is a dealer
      * How was the communication?
      Excellent. They let me know immediately when there was a problem with my CC going through, which turned out to be issues with the bank's system. They then tried it the next day and let me know that it was successful.
      * How easy was it to pay?
      Very easy.
      * How long did it take to ship?
      It was shipped the same day my payment went through, and arrived the next day since I'm in the same state.
      * Was the quality appropriate for the price, in your opinion?
      Shine is absolutely gorgeous!
      * Did the item look like the sales pictures?
      Yes. The face-up was very close to the one in the pictures too, which was nice.
      * Were you satisfied with the product?
      Very.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Definitely
      * Would you buy this company's products second-hand?
      If they were well-cared for, yes.
       
    4. What did you order?
      tan dragondoll zheng

      When did you order?
      july, on layaway.

      How was the communication?
      excellent!

      How easy was it to pay?
      Very,very easy!

      How long did it take to ship?
      doll was shipped friday 12/04, arrived monday 12/07!

      Was the quality appropriate for the price, in your opinion?
      quality far exceeds the price;i knew the doll was going to be good, just did not think it was gong to be this good.

      Did the item look like the sales pictures?
      very much like the blank sales pictures

      Were you satisfied with the product?
      Yes, very much so.

      Would you order from this company again?
      most definitely
       
    5. What did you order?
      HZ Tian Tian blank doll in normal skin

      When did you order?
      Some time in Aug.

      How was the communication?
      Excellent. MoC updated their site regularly, sent out emails, and came into the waiting room to talk to us on DoA

      How easy was it to pay?
      Very easy. No PayPal, but that wasn't a big deal.

      How long did it take to ship?
      The date when the dolls were supposed to be ready kept getting pushed back, but as soon as MoC got them, they shipped out very fast! He was shipped FedEx on the 4th and I got his the 7th! (Granted, Michigan and Wisconsin are pretty close)

      Was the quality appropriate for the price, in your opinion?
      Since he was at an introductory price, I can't complain.

      Did the item look like the sales pictures?
      Better. I loved Tian's promo pics, but getting him blank has been wonderful. His face is very charming. His body is gorgeous too, which doesn't hurt :nosebleed

      Were you satisfied with the product?
      Yes. I hope HZ straightens out the issues they've had because they have lovely sculpts.

      Would you order from this company again?
      Of course. I wasn't sure about them at first, but after this experience I will of course order from them again.
       
    6. * What did you order? two pairs of eyes, msd jeans, 2 pairs of msd shoes, hoodie
      * When did you order? December 7th!
      * Did you order directly from the company, or through a distributor or dealer? Through the website!
      * How was the communication? Pretty good! Not much was needed- they let me know when it had shipped, it shipped, it got here. Excellence.
      * How easy was it to pay? I don't remember any hassles. :)
      * How long did it take to ship? 4 days!
      * Was the quality appropriate for the price, in your opinion? Very much so. Very nice prices indeed.
      * Did the item look like the sales pictures? Perhaps even a bit better. :)
      * Were you satisfied with the product? Very much! Especially the eyes- they're gorgeous.
      * If you weren't satisfied, how did the company solve your problem? lol
      * Would you order from this company again? Most definitely will, especially for eyes.
      * Would you buy this company's products second-hand? IDK? I don't see much need to, since buying direct is so easy and cheep enough. :)

      :fangirl:
       
    7. *What did you order?
      hz 1/3 doll ao ze tian fullset
      *When did you order?
      around august
      *Did you order directly from the company, or a distrubor or dealer?
      dealer
      *How was the communication?
      great like always, i love the communication
      *How easy was it to pay?
      very easy with a monet order
      *How long did it take to ship?
      as soon as they received my m/o they sended as fast as possible
      *Was the quality appropiate for the price, in youre opinion?
      yes hes wonderful, love aoze tian
      *Did the item look like the sales pictures?
      yes
      *Were you satisfied with the product?
      yes
      *If you weren't satiesfied, how did the company solve the your problem?
      n/a
      *Would you order from this company again?
      of course
      *Would you buy buy this company's products second-hand?
      yes
       
    8. * What did you order? Dress and coat with top and scarf
      * When did you order? 12 11 09
      * Did you order directly from the company, or through a distributor or dealer? Direct
      * How was the communication? None, but I'd bought from MOC before and did not worry. Excellent company.
      * How easy was it to pay? Very easy.
      * How long did it take to ship? Over the weekend.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? Yes.
       
    9. Slightly belated, ooops. ^^;

      * What did you order?
      1st order: Ooh La La! coat 1/3 black, 1/3 black panties, 1/6 striped socks, and 1/3 black tall socks
      2nd order: white skin Dragondoll Ming, blank
      * When did you order?
      1st: November 9
      2nd: November 22
      * How was the communication?
      just fine
      * How easy was it to pay?
      very easy
      * How long did it take to ship?
      I have lost track now :sweat but both orders were shipped promptly and only took a few days to arrive.
      * Was the quality appropriate for the price, in your opinion?
      Yes on all counts. The coat is very well made and has real fur at the cuffs and collar (which is a thing we appreciate in Minnesota in the depths of a below-zero Winter *heh*)
      * Did the item look like the sales pictures?
      Even better--both the coat and the doll. X3
      * Were you satisfied with the product?
      yes, very
      * Would you order from this company again?
      <__< I just did, actually. xD;
       
    10. * What did you order? Two pairs of shoes, a shirt, an outfit and two pairs of eyes.
      * When did you order? December 13th, 2009
      * Did you order directly from the company, or through a distributor or dealer? Directly
      * How was the communication? Very prompt and very polite. Recieved the automatic receipt immediately and a shipping notice faster than I'd expected.
      * How easy was it to pay? Extremely easy, by credit card
      * How long did it take to ship? Only a few days. Took me a little longer to get it 'cause I missed the postman the first time.
      * Was the quality appropriate for the price, in your opinion? Absolutely!
      * Did the item look like the sales pictures? Even better!
      * Were you satisfied with the product? Incredibly. I was so worried the shoes wouldn't fit or would be the wrong sizes since I'd gotten two similar styles, one in SD one in MSD, but all went well. Both my Sabik and my Unoa are very happy with their new shoes.
      * Would you order from this company again? In a heartbeat
      * Would you buy this company's products second-hand? I dont' see why not. They seem very well made.
       
    11. * What did you order? AE: msd: cherry and blueberry, 3pairs of glass eyes, a school girl outfit, and several pairs of socks and panties.


      * When did you order? I have had several orders from them over the past year.


      * Did you order directly from the company, or through a distributor or dealer? mint on card is a dealer for other companies, I ordered directly from them.


      * How was the communication? EXCELLENT!!!!!! They would go out of their way to make sure you understood what was going on with your order. Especially in issues regarding their lay-away system. :thumbup


      * How easy was it to pay? Very easy I payed with my visa, im not sure if they use pay pal tho.


      * How long did it take to ship? Quick!!!!!! :D I bought some clothing articles and a few pairs of eyes on December 28th and they let me know the items had been shipped out on the 29th! I live in California so i expect to receive the package in a few days. Even when I purchased my dolls on pre-order as soon as they received the doll I was notified and the doll was then shipped a few days after.

      * Was the quality appropriate for the price, in your opinion? For the quality of the dolls they were very well priced! All clothing items I have bought in the past have exceeded my expectations!!!! I have seen similarly priced items for 3 times the amount I have paid!!! One pair of glass eyes I bought for $9 I have seen for $15 to $30 other places. I bought a Japanese School girl out fit for $14 I have seen the exact same one go for $40 when it is the same fit and material!!! :fangirl:


      * Did the item look like the sales pictures? Better!


      * Were you satisfied with the product? Absolutely!!!


      * If you weren't satisfied, how did the company solve your problem? N/A


      * Would you order from this company again? Im planning on it!


      * Would you buy this company's products second-hand? I don't like buying dolls second-hand but as far as the other products go yes!

      I totally love this company! They are not over priced like Denver Doll Emporium is but you still receive the same quality of service as DDE! Mint on card also likes throwing in little extras when you get a doll that i really love: doll stands, toys candy, shirts ect... It is really nice!!!
       
    12. * What did you order? Shirt and Jeans for 70cm
      * When did you order? 01 01 10
      * Did you order directly from the company, or through a distributor or dealer? Direct
      * How was the communication? Very good. Email sales receipt and shipping notice. Excellent company.
      * How easy was it to pay? Very easy.
      * How long did it take to ship? Over the weekend.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? A slight difference. I liked it anyway.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Hell Yes.
      * Would you buy this company's products second-hand? Yes.
       

    13. * What did you order?
      - 16mm cyan glass eyes and 1/3 NS Fdoll boy body
      * When did you order?
      - 12/21/2009
      * Did you order directly from the company, or through a distributor or dealer?
      -
      Directly.
      * How was the communication?
      - Polite, concise, and informative! Receipt was instant and constant updates on pre-orders were much appreciated!
      * How easy was it to pay?
      - Very easy! One of the few places where it didn't take me quite a few hours to figure out how to pay by credit card.
      * How long did it take to ship?
      - About 5 days from them to me, but it was 13 days including the pre-order.
      * Was the quality appropriate for the price, in your opinion?
      - Very appropriate! All items were/are in fantastic condition.
      * Did the item look like the sales pictures?
      -
      Even better! The eyes were brilliantly beautiful and breathtaking when I first saw them!
      * Were you satisfied with the product?
      -
      Absolutely! They even followed my odd shipping request to a T! ( They even threw in a few gifts that were much appreciated <3 )
      * If you weren't satisfied, how did the company solve your problem?
      - n/a
      * Would you order from this company again?
      -
      I sure will! You can count on that! <3
      * Would you buy this company's products second-hand?
      -
      No way! I'll always order right from them since it'll always be beneficial for both of us. <3

      Overall, it was absolutely fantastic. Thank you for giving me my first boy and thank you SO much for making everything special. <3

      Love, Darren and Midnatia~
       
    14. * What did you order?
      2 Heads: FAced-up Lemon and Blank Blueberry
      * When did you order?
      Somewhere in 2009, (Oct or Nov...I started the layaway)
      * How was the communication? Lovely
      * How easy was it to pay? Very easy
      * How long did it take to ship?
      I think it's about a week or 10 days...not more.
      * Was the quality appropriate for the price, in your opinion? b(^o^)d
      * Did the item look like the sales pictures? YES!
      * Were you satisfied with the product? ABSOULTELY.
      * Would you order from this company again?
      it's in my 2010 plan already.
      * Would you buy this company's products second-hand? Just personal preference...I prefer the new one so far.
       
    15. * What did you order?
      FDoll boy body in Pure White
      * When did you order?
      December 14th
      * How was the communication?
      just fine
      * How easy was it to pay?
      very easy
      * How long did it take to ship?
      ^^; Lost track again, but really it was just days until it arrived, like usual.
      * Was the quality appropriate for the price, in your opinion?
      yes, even moreso, since it was on sale ~__^
      * Did the item look like the sales pictures?
      Actually, I was expecting the resin to be a little whiter than it was--but oddly enough, it was exactly the right colour for the head I ended up putting on it (BV Breakaway Vamp) I was thinking it would be too light for that head, but it was actually very very close. ^o^
      * Were you satisfied with the product?
      yes, very much so
      * Would you order from this company again?
      definitely XD
       
    16. * What did you order?
      Fdoll nina
      *When did you order?
      Around the end of november
      *How was the communication?
      great
      *How easy was it to pay?
      very easy
      *How long did it take to ship?
      very fast
      *Was the quality appropiate for the price, in your opinion?
      yes
      *Did the item look like the sales pictures?
      yes
      *Where you satisfied with the product?
      of course
      *Would you order from this company again?
      of course
       
    17. What did you order?
      Pants, boots
      When did you order?
      A week ago
      How was the communication?
      Really great!
      How easy was it to pay?
      Extremely easy.
      How long did it take to ship?
      Got here in two days!
      Was the quality appropiate for the price, in your opinion?
      Great quality, yes!
      Did the item look like the sales pictures?
      Yup!
      Where you satisfied with the product?
      Very :)
      Would you order from this company again?
      Definitely!!:aheartbea
       
    18. * What did you order?
      DragonDoll Jian head

      * When did you order?
      Jan 22 2010

      * How was the communication?
      Excellent!

      * How easy was it to pay?
      Very, used a credit card.

      * How long did it take to ship?
      Was shipped immediately via FedEx, arrived Jan 26 2010.

      * Was the quality appropriate for the price, in your opinion?
      Much better, especially because it was on sale.

      * Did the item look like the sales pictures?
      Exactly.

      * Were you satisfied with the product?
      Extremely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I'm looking forward to it.

      * Would you buy this company's products second-hand?
      Certainly.
       
    19. * What did you order?
      One pair of 14mm glass eyes

      * When did you order?
      January 12th, 2010

      * How was the communication?
      Excellent--I received an email invoice as soon as the order was placed, and I received a shipment confirmation when the package shipped.

      * How easy was it to pay?
      Very easy; I used a debit card.

      * How long did it take to ship?
      Two days

      * Was the quality appropriate for the price, in your opinion?
      Definitely! MoC's prices are a dream come true.

      * Did the item look like the sales pictures?
      Even better.

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Absolutely. I love ordering from MoC. :)

      * Would you buy this company's products second-hand?
      Sure, why not?
       
    20. * What did you order?
      SD sized dress, SD pair of shoes, and two pairs of eyes

      * When did you order?
      Jan 22 2010

      * How was the communication?
      Very good! Something seemed to have happened with their credit card machine, so there was a slight delay, but they let me know this via email.

      * How easy was it to pay?
      Pretty darn easy! I just used my credit card.

      * How long did it take to ship?
      Shipped about 3 days later as a result of the technical difficulties, and arrived today - January 29th!

      * Was the quality appropriate for the price, in your opinion?
      I really like the quality of Mint on Card's glass eyes. They look lovely! As a result, I am more than happy with the price of them! Also, the clothing was very affordable, and my girl looks adorable in her new dress! I couldn't be more pleased!

      * Did the item look like the sales pictures?
      The items look much better in person! Not that they looked bad on the website, but I'm not sure the company photos do the eyes justice! They are so purdy! :D

      * Were you satisfied with the product?
      Very much so, I am quite happy!

      * If you weren't satisfied, how did the company solve your problem?
      Didn't have to do anything, seeing as how I was happy!

      * Would you order from this company again?
      Definitely! I will probably very soon, in fact :sweat

      * Would you buy this company's products second-hand?
      Sure thing! The only downside is that second-hand I might not get those delicious marshmallow candies! :...( THOSE ARE SO GOOOOD!