1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Mint On Card Feedback (ALL)

Feb 14, 2008

    1. * What did you order?
      Asleep Eidolon Lian Rong

      * When did you order?
      November

      * How was the communication?
      Excellent, responses within a day or two.

      * How easy was it to pay?
      Easy, does not take Paypal but that's not a problem for me.

      * How long did it take to ship?
      Super fast!

      * Was the quality appropriate for the price, in your opinion?
      Yes, my doll is just what I expected for the price.

      * Did the item look like the sales pictures?
      Yes. I appreciate that MoC posts pictures, when available, of stock instead of only posting company photos.

      * Were you satisfied with the product?
      Of course!

      * If you weren't satisfied, how did the company solve your problem?
      No problems.

      * Would you order from this company again?
      I hope to start another layaway on my next paycheck, actually.

      * Would you buy this company's products second-hand?
      Definitely.

      *Anything else?
      I got lots of really great extras I did not expect. Not junk, either, great stuff. The fact that MoC allows for long-term layaways really adds to my experience. I'm able to buy dolls from them I may not be able to afford otherwise. Thanks so much Lindsay Kay!
      ______________
       
    2. * What did you order?
      - HZ Hui Ka - with Make-Up

      * When did you order?
      - Friday, January 29, 2010

      * How was the communication?
      - Absolutely Perfect

      * How easy was it to pay?
      - Very Easy - they made sure it was the easiest it could possibly be!

      * How long did it take to ship?
      - 4 Days! - He just arrived!

      * Was the quality appropriate for the price, in your opinion?
      - Even Better - he's gorgeous!

      * Did the item look like the sales pictures?
      - Even Better!

      * Were you satisfied with the product?
      - Very!

      * If you weren't satisfied, how did the company solve your problem?
      - n/a

      * Would you order from this company again?
      - I'm already in the middle of an order!

      * Would you buy this company's products second-hand?
      - Definitely
       
    3. * What did you order?
      Fantasy Doll NS 60 cm boy body

      * When did you order?
      2/16/10

      * How was the communication?

      Great, as always!

      * How easy was it to pay?
      Very easy with a CC. I do wish they took PayPal but hey, CC is fine.

      * How long did it take to ship?
      I got it on 2/20/10. Four days total. Hard to beat that, really!

      * Was the quality appropriate for the price, in your opinion?

      Absolutely. It's exactly the body I needed for a project; I knew what I was buying. I'm still boggled by the beautiful job Fantasy Doll does finishing its resin, every time I see it. No, it's not a fabulously sculpted body, but it's just what I wanted.

      * Did the item look like the sales pictures?
      Exactly.

      * Were you satisfied with the product?
      Yep!

      * If you weren't satisfied, how did the company solve your problem?

      N/A

      * Would you order from this company again?

      Absolutely

      * Would you buy this company's products second-hand
      n/a since Mint on Card is a retailer, not a manufacturer.
       
    4. * What did you order?
      Fantasy Doll Tobias Head

      * When did you order?
      Feb 24th

      * How was the communication?
      very good

      * How easy was it to pay?
      Very.

      * How long did it take to ship?
      Was shipped the next day First Class Mail. Arrived at my house on the 27th

      * Was the quality appropriate for the price, in your opinion?
      Item was on sale. Very easily worth the price I payed for it.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Absolutly

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I'm planning to.

      * Would you buy this company's products second-hand?
      yes
       
    5. * What did you order?
      A pair of 16mm glass eyes, two resin neck parts, and a length of elastic for stringing.

      * When did you order?
      February 26, 2010

      * How was the communication?
      Excellent!

      * How easy was it to pay?
      Very easy.

      * How long did it take to ship?
      Was shipped the same day, arrived the following Monday.

      * Was the quality appropriate for the price, in your opinion?
      Absolutely.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Very.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Certainly.

      * Would you buy this company's products second-hand?
      I actually just finished a transaction for a second hand Asleep Eidolon doll, which is one of the products that Mint on Card carries. So, yes.
       
    6. * What did you order?
      Eyes, S-hooks and elastic.

      * When did you order?
      March 2010

      * How was the communication?
      ]Extremely good. I received an order confirmation and shipping notice.

      * How easy was it to pay?
      Very easy.

      * How long did it take to ship?
      It shipped out immediately and arrived in three days, nicely packed and with little goodies. :)

      * Was the quality appropriate for the price, in your opinion?
      Yes, definitely. Very good quality at a very reasonable price.

      * Did the item look like the sales pictures?
      They looked better than the photos.

      * Were you satisfied with the product?
      Very much so.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I'm a repeat customer, so I will definitely be ordering from them again.

      * Would you buy this company's products second-hand?
      N/A
       
    7. * What did you order?
      AE Mu

      * When did you order?
      Feb, 2010

      * How was the communication?
      Wonderful! I forgot to request a specific eye color for the random pair of eyes, so I sent an email seprately about it a few hours later. Lindsey was able to include extra sets of eyes with my order that were the color that I wanted. She also helped me figure out the wig size for the doll later. She was very nice and super helpful!

      * How easy was it to pay?
      Very easy, paied with credit card.

      * How long did it take to ship?
      I think it shipped within a day.

      * Was the quality appropriate for the price, in your opinion?
      Yes, she's a dlovely doll.

      * Did the item look like the sales pictures?
      Yes

      Were you satisfied with the product?
      Very

      If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Definitely.

      * Would you buy this company's products second-hand?
      If there are pictures and it's in good condition, definitely.
       
    8. * What did you order?
      One pair of 14mm Black & Red glass eyes; 1 Cutey Honey 27cm Anime Doll

      * When did you order?
      January 30, 2010

      * How was the communication?
      Perfect! I received the shipment confirmation when the package shipped. Very professional!

      * How easy was it to pay?
      Extremely easy---used a credit card.

      * How long did it take to ship?
      Three days---very fast!

      * Was the quality appropriate for the price, in your opinion?
      Wonderful quality for the prices!! They're a great store!!

      * Did the item look like the sales pictures?
      Yes, very nice!

      * Were you satisfied with the product?
      Absolutely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, I would consider ordering from them again. :)

      * Would you buy this company's products second-hand?
      N/A​
       
    9. * What did you order?
      LoongSoul NSY Boy body

      * When did you order?
      Sunday March 21, 2010

      * How was the communication?
      Very good! I had an issue and it was fixed right away.

      * How easy was it to pay?
      There was a bit of a problem at first but it was fixed very quickly.

      * How long did it take to ship?
      Next day

      * Was the quality appropriate for the price, in your opinion?
      OH YES! I love this body so much and it was packed so nicely!

      * Did the item look like the sales pictures?
      Even better than the pictures actually.

      * Were you satisfied with the product?
      Very satisfied! I even love the little candies =3

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Every chance I get ^_^

      * Would you buy this company's products second-hand?
      Yes I would!
       
    10. * What did you order?
      One pair of 12mm eyes in one order, three pair of shoes in the second.

      * When did you order?
      January 30, 2010 & March 1, 2010

      * How was the communication?
      Very good. Got an e-mail confirming my order and one when my order shipped both times.

      * How easy was it to pay?
      Quite easy.

      * How long did it take to ship?
      First order took one day, the second order took two.

      * Was the quality appropriate for the price, in your opinion?
      Most definitely! I was pleased by the quality of the items I got. A good bargain!

      * Did the item look like the sales pictures?
      The eyes were a bit darker than the sales picture, which I expected, and the shoes were all spot-on.

      * Were you satisfied with the product?
      Yes.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Definitely!

      * Would you buy this company's products second-hand?
      Yeah.
       
    11. * What did you order?
      Fantasy Doll Tobias normal skin and a neck piece

      * When did you order?
      Nov. 16, 2009 w/ 6 month layaway

      * How was the communication?
      Perfect.

      * How easy was it to pay?
      Incredibly simple and all laid out.

      * How long did it take to ship?
      Shipped on March 23, 2010 and arrived March 26, 2010 ^.^

      * Was the quality appropriate for the price, in your opinion?
      The quality is excellent for what I paid. I ordered during the sale period and the body poses very nicely.

      * Did the item look like the sales pictures?
      Yup.

      * Were you satisfied with the product?
      I'm happy with it =)

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I would.

      * Would you buy this company's products second-hand?
      No problems here.
       
    12. * What did you order?
      SD shirt, 2 pairs of SD shoes

      * When did you order?
      March 28, 2010

      * How was the communication?
      Very good

      * How easy was it to pay?
      Extremely

      * How long did it take to ship?
      It shipped the 29th and arrived the 31st

      * Was the quality appropriate for the price, in your opinion?
      Yes!!

      * Did the item look like the sales pictures?
      The shoes were a little bit more bright and vibrant than in the pictures, but the clothes looked exactly like the pictures

      * Were you satisfied with the product?
      Yes, very much so

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      Yes
       
    13. * What did you order?
      one pair 3cm M-style sneakers

      * When did you order?
      April 21, 2010

      * How was the communication?
      Great :)

      * How easy was it to pay?
      Very easy, used a credit card.

      * How long did it take to ship?
      Was shipped April 23rd via USPS and arrived on the 26th (shipped Friday, arrived Monday)... very fast!

      * Was the quality appropriate for the price, in your opinion?
      Definitely! The shoes are adorable and much more detailed than I expected.

      * Did the item look like the sales pictures?
      Yes. (Better than, really!)

      * Were you satisfied with the product?
      Very :) And they also sent some little marshmallow candies with my order, totally unexpected and yummy!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Definitely!

      * Would you buy this company's products second-hand?
      Yes, but I'd prefer to buy from them directly.
       
    14. * What did you order?
      AE Dou Sha head, and then a type B body.


      * When did you order?
      Nov 27 2009, Jan 6 2010

      * How was the communication?
      Really amazing.

      * How easy was it to pay?
      Very, used a credit card.

      * How long did it take to ship?
      Um, a really long time XD;
      But that wasn't Mint on Card's fault- the item was not in stock and AE are rather slow.

      * Was the quality appropriate for the price, in your opinion?
      Much better. She's an amazing doll.

      * Did the item look like the sales pictures?
      Exactly, if not better.

      * Were you satisfied with the product?
      Very very.

      * Would you order from this company again?
      Yup, sure would.

      * Would you buy this company's products second-hand?
      Yup.
       
    15. * What did you order?
      DZ Beetta in normal skin-pink, with free 1/3 Mo head in white skin

      * When did you order?
      January 28

      * How was the communication?
      Very good, got a email confirming what I had ordered and letting me know when the order was being sent to DZ, and when they finally had been notified that the dolls had shipped out from DZ...and again when my girl was ready to ship to me. ^__^

      * How easy was it to pay?
      Very easy.

      * How long did it take to ship?
      It took a very long time for them to get the order in from DZ (13 weeks) but that was due to DZ's backlog...once she was in, she shipped out on Friday the 23rd and arrived on Tuesday, April 27th (because FedEx was being turtle-slow ><; )

      * Was the quality appropriate for the price, in your opinion?
      Yes, very much so.

      * Did the item look like the sales pictures?
      Even better. X3

      * Were you satisfied with the product?
      Yes, very.

      * Would you order from this company again?
      I already have another preorder placed with them. LOL
       
    16. * What did you order?
      One Angel Street Normal Skin Basic Body Zazean Doll

      * When did you order?
      April 30th

      * How was the communication?
      Wonderful communication! I was treated very kindly!

      * How easy was it to pay?
      It was very easy to pay, I used a credit card

      * How long did it take to ship?
      Shipped the day I ordered him, and arrived 4 days later (including the weekends, since he was ordered on a Friday)

      * Was the quality appropriate for the price, in your opinion?
      Even better! Since I am starting out with real BJD, their Angel Street dolls were in my price range, and offered so much for the price!

      * Did the item look like the sales pictures?
      I thought he looked so much better than the pictures I saw!

      * Were you satisfied with the product?
      Yes and no... my doll arrived with a broken hand, but I know that was not Mint on Card's fault.

      * If you weren't satisfied, how did the company solve your problem?
      Yes, I was! My Zazean arrived with a broken left hand, and Mint on Card offered to replace it once the new shipment of Angel Street Dolls arrived!

      * Would you order from this company again?
      Yes, I would. I love their Angel Street Dolls!! :)

      * Would you buy this company's products second-hand?
      N/A
       
    17. * What did you order?
      One Asleep Eidolon Yara Jr, an outfit, and a pair of boots

      * When did you order?
      April 23, 2010

      * How was the communication?
      Excellent--I received an email invoice as soon as the order was placed, and I received a shipment confirmation when the package shipped.

      * How easy was it to pay?
      Very easy; I used PayPal

      * How long did it take to ship?
      I ordered on a Saturday, package shipped that Monday!

      * Was the quality appropriate for the price, in your opinion?
      I was VERY happy with my order.

      * Did the item look like the sales pictures?
      The item was even better than described.

      * Were you satisfied with the product?
      Yes!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      YES- I plan on ordering sometime soon, especially with such a wonderful lay-away plan.

      * Would you buy this company's products second-hand?
      I think so- but ordering from them is so easy I would prefer to buy straight from them!
       
    18. * What did you order?
      asleep eidolon pear 1/4
      * When did you order?
      jan or feb
      * How was the communication?
      great as always
      * How easy was it to pay?
      Very easy i use a moneyorder
      * How long did it take to ship?
      It took one bussiness day for them to ship
      * Was the quality appropriate for the price, in your opinion?
      yes!!!!!!!!!!!!!!
      * Did the item look like the sales pictures?
      better
      * Were you satisfied with the product?
      Yes!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      yes i allready have a layaway with mintoncard and iam going to do another one
      * Would you buy this company's products second-hand?
      of course i would !!!!!!!!!!!!!!!!!!!!!
       
    19. What did you order?
      HZ Schuster Fei with faceup
      When did you order?
      12-9-2009
      How was the communication?
      Excellent!
      How easy was it to pay?
      Very easy with paypal and layaway!
      How long did it take to ship?
      3-5 business days
      Was the quality appropiate for the price, in your opinion?
      Very much so, very happy customer!
      Did the item look like the sales picture?
      YES indeed!
      Were you satisfied with the product?
      Very satisified with my doll, no problems!
      If you were not satisfied how did the company solve your problem?
      No problems
      Would you order from this company again?
      In a heart beat YES!!
      Would you buy this company's products second-hand?
      Absolutely!
       
    20. * What did you order?
      DragonDoll 2nd-Gen Boy Body

      * When did you order?
      March 18, 2010

      * How was the communication?
      Excellent!

      * How easy was it to pay?
      It was pretty easy, although I put the wrong expiration date in using the CC service and had to correct it through an email with Lindsey.

      * How long did it take to ship?
      The preorder was sent in early April, and DragonDoll shipped the order to MoC on May 7th, with the package arriving on my doorstep May 19th.

      * Was the quality appropriate for the price, in your opinion?
      Much better.

      * Did the item look like the sales pictures?
      Exactly.

      * Were you satisfied with the product?
      Very.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      I most certainly would. =)