Mint On Card Feedback (ALL)

What did you order?
Ringdoll Military Outfit, 2 Masquerade Masks

When did you order?
March 26, 2010

How was the communication?
Above and beyond the call of duty.

How easy was it to pay?
Very.

How long did it take to ship?
There was a bit of a delay due to the manufacturer, but Mint On Card stated on the page I ordered the product on that it could take up to 2 months. I was prepared to wait, and they kept me updated the entire way. It was sent on May 17th. I picked it up at the post office today, May 20th.

Was the quality appropriate for the price, in your opinion?
Yes. The products are beautiful and well made.

Did the item look like the sales pictures?
Exactly.

Were you satisfied with the product?
More than I can say.

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
In a heartbeat.

Would you buy this company's products second-hand?
Most definitely.



I'd like to add that this is the best company I've ever dealt with.

I inquired about jointed hands with a doll. They mistakenly said it did come with the doll and to take responsibility for that they said they would make sure I receive the jointed hands at no extra cost. I never once had to ask them about status because they were already on it. They insured my package even though I didn't pay for it extra, and they even added a little bag of goodies. Not to mention the actual product quality is the most impressive I've seen for bjds so far. Even better made than my limited edition Soom outfit. They truly impressed me and have inspired customer loyalty. I wholeheartedly recommend Mint On Card to everyone.

 

* What did you order?
almost US$1000 dollars in products, mostly DikaDoll products and some HZ-Company products

* When did you order?
Apr 09, 2010 --- (Delivered: July 20th, 2010)

* How was the communication?
Excellent until I paid, after that Jim gave me a date to ask about my order, I asked in that date and he got mad, after that they start arguing about everything I said and wanted to convince me to cancel the order, as I say "no" they just decided to cancel it on May 27 "just because" without reason or prior communication. After a long talk I told them I've being waiting for a long time and they had my money in the meanwhile, so this was like a forced "loan", and I was going to put Visa on advise about the store, they finally decided to ship by a different shipping method without asking and I had to pay extra tax of "US$ 470" for it *(just in tax). The products arrived on July 20th 2010, the DikaDoll body was broken on an articulation, and yellow, like it has being used or stored in an inappropriate place [-LINK-] [-LINK-]. I've sent them several messages about the situation before reporting this to Visa-International, but they are out for fun until some Barbie Convention ends, and it's fine for me if they want to go out and live their life's, but I have a problem and I will don't get and answer until like 10 days from now, and doesn't make me much ""happy"".

* How easy was it to pay?
Very easy, used a credit card, I wold have prefer PayPal but I had no problem giving them my credit card number and money since I trusted their reputation...my bad.

* How long did it take to ship?
They where suppose to ship when ready (estimated about 2 moths from the date of purchase), but they have decided not to ship it because I live in south America. Please notice I ask them if they shipped to my country prior ordering and paying, and they said they had no problems shipping to my country, in fact, until 05-27-2010 they had no problem at all shipping to my country!, finally they decided to ship and it arrived on July 20th, 2010 but whit defective and broken pieces.

* Was the quality appropriate for the price, in your opinion?
No way. The quality of the wig it's bad but I can live whit it, the body it's broken and yellow, the head it's decolorated and stained (and the horns do not hold up by themselves) the only thing that was "ok" was the sorceress dress.

* Did the item look like the sales pictures?
Not at all *(for the reasons mentioned bellow).

* Were you satisfied with the product?
No, I wasn't (I wasn't satisfied whit the products, not the attention, not the communication, nor the packaging).

* If you weren't satisfied, how did the company solve your problem?
By do not breaking their word and complete the shipping of my order whit the shipping I've asked because I know how the customs of my country works and I know how much I can spent or not in tax when it arrives, and, by sending new good quality products. Because I've paid in full for new dolls and stuff, and that's what I want.

* Would you order from this company again?
Not in a thousand years.

* Would you buy this company's products second-hand?
Sure, if the product it's in good condition I don't see why not.

In addition: They care about the US costumers and they seem to be honest, but personally I really had a very bad experience, my recommendation, only buy from them if you are from the US or Europe, if you are from any other place of the earth you might have the same problems I have right now...save yourself some problems, buy from the factories or second hand if you can get them.

 

* What did you order?
loongsoul xuanbing, dikadoll jointed hands, and extras.

* When did you order?
feb/march 2010

* How was the communication?
the best i've had, ever.

* How easy was it to pay?
used layaway, it was a piece of cake.

* How long did it take to ship?
shipped immediately as soon as the product arrived using fedex - arrived two days later.

* Was the quality appropriate for the price, in your opinion?
yes.

* Did the item look like the sales pictures?
absolutely.

* Were you satisfied with the product?
very much so.

* If you weren't satisfied, how did the company solve your problem?
not applicable!

* Would you order from this company again?
oh yes.

* Would you buy this company's products second-hand?
yep.

 

The form piece is below, sorry

 

* What did you order?
Red sneakers with polka dots

* When did you order?
May 29

* How was the communication?
Excellent!

* How easy was it to pay?
Very easy used debit card.

* How long did it take to ship?
Since it was the holiday weekend, it didn't get shipped until Tuesday, but it was fast and efficient and I got it on June 3.

* Was the quality appropriate for the price, in your opinion?
Yes the shoes were on sale and have a slight yellow cast on the sole, but it is barely noticeable.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes, once my boy arrives, then he'll be getting more items from the company.

* Would you buy this company's products second-hand?
Yes

 

Mint On Card Feedback (2010)

* What did you order?
HZ leather pants, K2 pants, socks, and belt and YuHao shoes.

* When did you order?
5/27/10

* How was the communication?
Great!

* How easy was it to pay?
Easy with CC.

* How long did it take to ship?
Shipped next day, got here in a couple days via USPS.

* Was the quality appropriate for the price, in your opinion?
Yep, even better!

* Did the item look like the sales pictures?
Yep. The HZ pants probably could have used some more pictures, they look even better in person.

* Were you satisfied with the product?
Yes, definitely.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Absolutely.

* Would you buy this company's products second-hand?
Yes.
​

 

* What did you order?
Fantasy Doll Nina, Garden Party Black outfit, Black Stockings, Black underwear, Black underskirt, and YiJia Cheerful Black Shoes.

* When did you order?
Jan 1st, 2010 on layaway.

* How was the communication?
It was great communication between me and with their customer service personal.

* How easy was it to pay?
Yes it was. I did the layaway plan. Did a 6 month payment plan.

* How long did it take to ship?
Was shipped immediately via FedEx, after the last payment was sent. It was shipped the next day on June 3rd, 2010 and got delivered on time on June 9th, 2010.

* Was the quality appropriate for the price, in your opinion?
The doll is great, but the one issue I have with it is her head can pop out easily. I have sent an email to see if that issue can be fixed.

* Did the item look like the sales pictures?
The doll did not look the same in the picture. It looks much better. The outfit and the other accessories do look the same.

* Were you satisfied with the product?
I was satisfied, but will be extremely satisfied when the issue can be fixed. *issue was answered*

* If you weren't satisfied, how did the company solve your problem?
Will edit this later.

* Would you order from this company again?
Most likely I will.

* Would you buy this company's products second-hand?
Certainly.

 

* What did you order?
YiJia shoes for an SD and tiny.

* When did you order?
June 4 2010

* How was the communication?
Just fine.

* How easy was it to pay?
Easy-peasy.

* How long did it take to ship?
Immediately--within a day. The box arrived 2 days after I ordered.

* Was the quality appropriate for the price, in your opinion?
Actually, I think the quality EXCEEDED the price.

* Did the item look like the sales pictures?
Exactly.

* Were you satisfied with the product?
Very much!

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
You bet!

* Would you buy this company's products second-hand?
If available, yes.

 

* What did you order?
dragondoll 72cm WS cheng

* When did you order?
january 1th, during DD promotion
(doll was on 5-month layaway)


* How was the communication?
excellent! with useful updates as to when the next monthly payment was due.
they even promptly contacted me when there was a minor problem with the event
order, which they took care of most definitely to my sadisfaction!


* How easy was it to pay?
very easy,just mailed out monthly.



* How long did it take to ship?
it was shipped within a couple of days after receiving final payment.
doll arrived within 3 days of shipping.


* Was the quality appropriate for the price, in your opinion?
definitely! the quality of DD far exceeds the prices they charge IMO.



* Did the item look like the sales pictures?
looked even better than the promotional pictures.


* Were you satisfied with the product?
extremely satisfied with the product and the customer service.


* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
most definitely.

* Would you buy this company's products second-hand?
sure!

 

* What did you order?
Shoes, anime doll, and eyes!

* When did you order?
june 13, 2010

* How was the communication?
perfect!

* How easy was it to pay?
very easy

* How long did it take to ship?
it arrived june 16, so fast!

* Was the quality appropriate for the price, in your opinion?
absolutely, i think i got more than i paid for, everything is GREAT!

* Did the item look like the sales pictures?
yes!

* Were you satisfied with the product?
very much!

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
i plan on ordering again very soon!

* Would you buy this company's products second-hand?
sure ^__^

Thank you so much! everything was wonderful!

 

* What did you order?
A pair of 12 mm glass eyes, M-Style shoes, K2 skirt, and K2 panties.

* When did you order?
June 16th, 2010

* How was the communication?
Good. I received an email when my order was shipped. No more communication was needed.

* How easy was it to pay?
Very easy.. I used a debit card.

* How long did it take to ship?
Three days.

* Was the quality appropriate for the price, in your opinion?
Yes. Everything is cute. It all seems good quality.

* Did the item look like the sales pictures?
Well, I thought the skirt was white, not pink, but that's ok. I still like it.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Oh, yes. They're local. I'd perfer to get my stuff from them.

* Would you buy this company's products second-hand?
Maybe.

 

What did you order?
DikaDoll Zura Head

When did you order?
April 14, 2010

How was the communication?
Fantastic, as usual.

How easy was it to pay?
Very.

How long did it take to ship?
It arrived one week ago.

Was the quality appropriate for the price, in your opinion?
Definitely.

Did the item look like the sales pictures?
Exactly.

Were you satisfied with the product?
More than I can say.

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
In a heartbeat.

Would you buy this company's products second-hand?
Yes.

 

Two orders in one:

* What did you order?
DK 1/3 65cm girl body, white skin
DK jointed hands 60cm boy, long nails ver. 2, white skin
~~
Four pairs of YuHao boots--black 8cm boots, black 7.8 cm thigh-high boots, black/gray 8.5 cm cuffed boots, and black & purple 6.7 cm boots

* When did you order?
April 13th, on pre-order
~~
June 2nd

* How was the communication?
Very good, got order confirmations, and after I asked if the second order could be shipped along with my first order, which was on the way to them at the time, I got a prompt email telling me that they would do that for me. ^__^

* How easy was it to pay?
Very easy.

* How long did it take to ship?
Both orders arrived on the 15th of June. The DikaDoll preorder was sent to the company on the 20th of April, so that took about a month and a half, then shipping from MoC to me took five days, over a weekend.

* Was the quality appropriate for the price, in your opinion?
Yes! I would recommend anyone who buys a body from Dika for another head to also purchase extra stringing at the same time (I already had some on hand) as Dika likes to string their dolls extra tight with super-thick elastic, and I've found that it is best to simply restring the body immediately with thinner, more standard-length elastic to make it less 'snappy'.
The shoes are also all very nicely made, the one issue being that the 8cm boots I bought (YH 8109) are designed in such a way that they only appear to fit on heel feet...I bought them intending to use them on another doll whose normal feet fit fine in most heels, but these ones do not fit...in fact they don't fit on any of the SD-sized dolls I tried them on, even my Angel Region boy with his tiny (but chubby) feets! xD The only things they fit are the DZ heel feet I have. ^^; So they are being saved for a future doll who will have heel feet. LOL

* Did the item look like the sales pictures?
Yep, even better. ^__^

* Were you satisfied with the product?
Yes, very. Even if I can't use the boots I bought for the doll I wanted to, they are lovely and I will just keep them until I get another doll who will use them.

* Would you order from this company again?
As soon as I can! LOL

 

* What did you order?
LoongSoul XuanYan, Angel Street Zazean, 2 HZ outfits

* When did you order?
9 June 2010

* How was the communication?
Excellent - Invoice, update and shipping notice all came quickly

* How easy was it to pay?
Very.

* How long did it take to ship?
A couple of days

* Was the quality appropriate for the price, in your opinion?
Certainly.

* Did the item look like the sales pictures?
Perfectly.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Certainly.

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
1/3 Normal Skin Fantasy Doll Body and 12mm Cyan Eyes

* When did you order?
June 19th 2010

* How was the communication?
Great! I recieved an email as soon as I placed the order, and then an email from FedEx saying it was shipped.

* How easy was it to pay?
Super easy with my debit card.

* How long did it take to ship?
It was shipped the same day, and arrived the next morning!!!

* Was the quality appropriate for the price, in your opinion?
For sure! The seam lines were even sanded and the body was strung just perfectly.

* Did the item look like the sales pictures?
Yup yup!

* Were you satisfied with the product?
Very

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes, they are located in the northern half of my state so the shipping is very reasonable and gets here FAST!

* Would you buy this company's products second-hand?
I don't see why not
​

 

* What did you order?
1/4 Ringdoll mechanical arm

* When did you order?
June 2010

* How was the communication?
Good. I received an email confirming my order and when the item shipped.

* How easy was it to pay?
Very easy; I used a credit card.

* How long did it take to ship?
3-4 days, but that was because they were out of town for a doll convention.

* Was the quality appropriate for the price, in your opinion?
Yes, very much so.

* Did the item look like the sales pictures?
Yes!

* Were you satisfied with the product?
The item itself? Yes. I don't know if it will fit the doll it is intended for (as I don't own said doll yet), but I sure am hoping it does!

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes! Yes! Yes! Fantastic shipping rates and I loved the candy freebies they sent, too. Overall a wonderful experience.

* Would you buy this company's products second-hand?
Sure would.

 

* What did you order?
1/3 Fantasy Doll boy body (pink)

* When did you order?
July 6, 2010

* How was the communication?
Great ^^ I emailed Lindsey a few times with questions before placing my order, and she was polite and quick to respond.

* How easy was it to pay?
Very easy. Paid with CC, though I was disappointed there was no Paypal option (as I wanted to use my balance).

* How long did it take to ship?
Item shipped the day after I ordered it, and only took 2 days to get here!

* Was the quality appropriate for the price, in your opinion?
'Tis great.

* Did the item look like the sales pictures?
Yep.

* Were you satisfied with the product?
Overall, yes. The body came strung really tight, though (so tight I couldn't get the head on, and I wound up gouging the neck a bit with my forceps in the process >_<). But I had some extra elastic, so I just restrung it. Then it was fine :3

* If you weren't satisfied, how did the company solve your problem?
I never emailed Lindsey about the stringing problem, since I didn't think it was a huge issue. Also, head covers neck gouge, so no big deal :B

* Would you order from this company again?
Of course ^^

* Would you buy this company's products second-hand?
Indeed.

 

MintOnCard
* What did you order?
Emperor Huang, Yellow Resin, and Faceup
* When did you order?
June 1st 2010 (came on June 9th 2010)
* How was the communication?
Great, I emailed MintonCard Regularly and got many quick replies
* How easy was it to pay?
Simple! Magnifico~
* How long did it take to ship?
They shipped the next day
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
It did not, but that is a good thing, all dolls look different than the factory ones, he was beautiful and unique while at the same time supplying me with the Huang I ordered.
* Were you satisfied with the product?
Yes
* If you weren't satisfied, how did the company solve your problem?
I was satisfied, although a chip came out of his resin, MintonCard helped me a lot and gave me many options to which I could fix the problem with, I could either 1) ship the head back (company pays for shipping) 2) have $40.00 returned for the face up 3) have $40.00 credit added on the site. 4) have clothing hand made by the seller 5) get a completely new head while keeping my old one (I CHOSE OPTION 5)
* Would you order from this company again?
Yes, and I already have
* Would you buy this company's products second-hand?
Yes, but I would PREFER to buy new.

 

MintOnCard
* What did you order?
Special Edition Zheng Yellow Skin
* When did you order?
July 8th 2010 (shipped on July 9th, Came in on July 17th)
* How was the communication?
Perfect~ They communicated well
* How easy was it to pay?
Easy pleasey!
* How long did it take to ship?
They shipped the next day
* Was the quality appropriate for the price, in your opinion?
Yes, He was wonderful, plus they had him on sale
* Did the item look like the sales pictures?
When I ordered Zheng was ordered he was ordered with a yellow skin, and it looks like he came in with a pink skin, I don't mind, but it was a surprise! I like him in yellow.
* Were you satisfied with the product?
Yes, very
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, again and again
* Would you buy this company's products second-hand?
Yes, but I would PREFER to buy new.

 

MintOnCard
* What did you order?
DollZone Wing-2 fullset white skin
* When did you order?
Placed first payment May 19th, was ordered May 27th, was shipped July 14th, arrived July 20th (weekend)
* How was the communication?
Perfect, they were awesome
* How easy was it to pay?
Very easy!!
* How long did it take to ship?
They shipped it when they received him, but due to weekend, took 5 days to arrive.
* Was the quality appropriate for the price, in your opinion?
Very! He's beautiful!
* Did the item look like the sales pictures?
OH MY GOD! He looked BETTER than the pictures!!!! Absolutely gorgeous, only MoC advertised him with one brown and one red eye, he came with one purple and one red! The colors he loves!
* Were you satisfied with the product?
Do I need to really reply? OF COURSE!
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Flipping YES!
* Would you buy this company's products second-hand?
Yes, but I would PREFER to buy new.

--EDC