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Momocolor Tiny discussion part 2

Jul 23, 2013

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    1. I ordered the SP Aille. I think the dress pushed me over the cliff!
       
      #601 nancy_schroeder_ca, Dec 29, 2014
    2. With their current event/order period of Bonita, it says it ends feb 15th. Does that mean they will stop making the Bonita sculpt forever once it ends or just until next Christmas?
       
      #602 ClarasCraft, Dec 30, 2014
    3. Since she is listed as a limited edition, she may only be available during the order period. I would ask on the Q&A board. Different companies have different policies with limited editions and Momotree took over Momocolor less than a year ago.
       
      #603 nancy_schroeder_ca, Dec 30, 2014
    4. So my Tasya celebrate the New Year :) The book is her Christmas gift
      [​IMG]
       
      #604 sansun, Jan 5, 2015
    5. My Lucy got a teeth mod and a new faceup today. Now I'm just waiting for her wig to arrive. [​IMG]
       
      #605 hannaliten, Jan 25, 2015
    6. Ah man, Momotree's site says the Winter Event Chavi head is sold out before the event has ended... :P
       
      #606 ClarasCraft, Jan 25, 2015
    7. The Chavi head has always been "sold out" because you can't order it. You will get it automatically if you order a doll,
      .
       
      #607 nancy_schroeder_ca, Jan 25, 2015
    8. She is looking awesome Hanaliten!
       
      #608 Shirelae, Jan 26, 2015
    9. Thank you!
       
      #609 hannaliten, Jan 26, 2015
    10. [MENTION=1942]nancy_schroeder_ca[/MENTION] . Ah thank you :) I must have forgot about it being their before when I checked in December. I guess the bright red of the sold out sign scarred me a little :P
       
      #610 ClarasCraft, Jan 30, 2015
    11. Lucy looks fabulous! Did you send her out or do the face-up yourself? I love her eyes...:aheartbea
       
      #611 Galacticat, Feb 4, 2015
    12. thank you! I did her myself :)
       
      #612 hannaliten, Feb 4, 2015
    13. I've posted a question on momotrees Q&A, their facebook and also sent an email about mid jan and still haven't heard from them. Do they usually take this long to answer back? I know Chinese New Year starts soon and some company's stop or slow down but since they have an event ending soon I thought they would be around. Particularly since my question is about the current event so I need to know before it ends which is soon...
       
      #613 ClarasCraft, Feb 7, 2015
    14. I'd message them again if I were you. They've responded to me quickly via facebook before too
       
      #614 MasahtiJade, Feb 7, 2015
    15. Well It seems like they've disappeared or something since I still haven't heard back from them and their event ends today :/ I guess I'll just hope to find her 2nd hand on the market place.
      I heard another customer is having problems with them with no contact and still no doll that she ordered last year.
      I hope they are not going to be having the same problem they did before...
       
      #615 ClarasCraft, Feb 15, 2015
    16. >.< Momocolor / Momotree y u no learn?! :doh
      Their dolls are so pretty and I'm happy with the three sculpts I have, but I feel blessed I got the first two before the trouble started and that I DID receive the last one after the agonizing wait without proper communication. :eusa_pray
      I was really hoping they would turn their act around and start behaving professionally again, but sadly no... I would have considered buying parts, but this hassle isn't going to be worth it. :eek:
       
      #616 Shirelae, Feb 15, 2015
    17. Yeah :/ I really did love that Bonita sculpt but I dont think it can risk paying then not hearing back from them. I'd rather take my chance to wait and get her 2nd hand.
      It is a shame since they do have very cute dolls. Its really not good for a company to have things up for sale and events running but then have little or no customer contact happening. :eek:
       
      #617 ClarasCraft, Feb 16, 2015
    18. These are small companies and even the temporary loss of one person can cause some problems. I do hope everyone is all right and they get everything back up and running soon.

      On a cautionary note, Paypal now accepts claims for 180 days. If you are approaching that limit, I would file a claim with Paypal.
       
      #618 nancy_schroeder_ca, Feb 16, 2015
    19. True Nancy, but imho they should stop accepting orders to get things back on track and communicate with the people who already have placed orders or refund them if they haven't start production yet. Acting like this, will only keep customers away, out of fear of taking the money, then disappearing completely. This has happened in the past with other (small) companies and nobody likes to be conned out several $$$. :shudder
       
      #619 Shirelae, Feb 17, 2015
    20. I don't think any of these companies intends to con people, but illness or accidents can quickly take out the key person in a small compny. Yoon was active on their web site and on facebook until about Jan 10th. Something sudden must have happened. Now it's New year's holidays in Asia, so I will wait until mid March to see what happens.
       
      #620 nancy_schroeder_ca, Feb 17, 2015
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