1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Need advice and information on Luts ebay store-- UPDATE- THE END IS NEAR!!!

Oct 27, 2007

Page 2 of 2
    1. Although they are not scammers, they still are a company to be wary off if you don’t wont disappointment.
      unfortunately though many companies, both big and small, through eBay and companies that use forums like this one, seem to operate in this fashion, due to a popular following, they believe that they can act in this way as there reputation makes them untouchable by every day people like ourselves and if one does complain its seems that it comes back to haunt them!

      Luckily I am a firm believer in honesty and sticking to my promises, so I see no wrong in complaining and making a stand against these companies. If more people would take this out look, then more companies will see that they CAN NOT get away with this sort of negligence!
       
      #21 L-porter, Nov 11, 2007
    2. If they are taking forever to ship, I'd say report them to eBay. eBay will boot them off if they don't get their act together. And I agree that listing the same item for sale on eBay again while telling you it is not in stock appears to be a violation of eBay policy.
      I think (correct me if I'm wrong) the time window for a Paypal complaint, assuming you didn't use a credit card with a longer reporting window, is 30 days. So eBay is basically assuming the seller will get you your item within 30 days. It should NOT be taking longer than that.
       
      #22 bunnydots, Nov 11, 2007
    3. #23 V chan, Nov 11, 2007
    4. Well good news guys, An turned up this morning and I didn't have to pay customs!!!:lol:
      Took only 4 days to arrive from across the pond from Korea which was good. its being a long and dawn out exercise but worth it in the end!!!

      i just hope they learn from this and step up there ebay store side of their business!
       
      #24 L-porter, Nov 12, 2007
    5. I've ordered from eluts.com and they never sent me a confirmation email.

      I've emailed them like 4 times and no response.

      My order at the site shows "payment received", and that's all I've got. I can't even cancel the order.

      I am very upset and don't know what to do!
       
      #25 renata, Nov 13, 2007
    6. Sorry, it went twice...
       
      #26 renata, Nov 13, 2007
    7. Perhaps you could ask them on their question and answer message board? I hope it will be ok, good luck
       
      #27 aliceBJD, Nov 13, 2007
    8. well has any one read luts notice board on their site- they are getting rid of alot of their Kid Delf dolls, like an! so i was so lucky to get him. what i dont get is that they are getting rid off the best looking ones. ttori was high on my list and now he has gone!!!

      hopefully now they might be able to get their orders out on time now!
       
      #28 L-porter, Nov 16, 2007
    9. They must be removing some possible "popular" molds I'm assuming? To die down the demand a little so they can probably catch up on their shipping! *_* I sure hope for LUTS and their customers' sake this is a sign that they are trying to fix this problem. :o

      I have a strong desire for Abadon, I know he's not really popular at all compared to El, so I hope they keep him up there for at least another year or two while I save up.

      Other than that, I've read this entire thread and feel sorry for the frustration you've been put through! Honestly, if LUTS treated me that way, I will be the last person in the universe they'd want to mess with. :roar
       
      #29 Demaian, Nov 17, 2007
    10. yer i think that is there intention. luckily for you they are only down sizing there Kid Delf range.
      I didn’t know they had one called Abadon, that’s a name used for a character in the Games Workshop range of models, so am really surprised that luts/CP were allowed to use that name!

      yer i got pushed to be very short and had to bite my tongue (as it were) with them by Alicebjd (girlfriend) as ii really wanted to go mental at them. As im not one to be messed with especially when it comes to a large amount of my money being put on the line! :x
       
      #30 L-porter, Nov 17, 2007
    11. #31 L-porter, Nov 18, 2007
    12. Well, Abadon can't really be a name kept for one thing, considering if Games Workshop sued Luts, a demon could sue Games Workshop for using his name xD.

      Abadon is a great doll :D
       
      #32 1000014, Nov 21, 2007
    13. yup, abadon is just a word...there is a monster in FFXII called abadon, i dont think theyre going to sue luts lol..

      also Kid delf are NOT being disconinued. people are going crazy over this, its only temporary and theyll be back sometime next year
       
      #33 Datsuki, Nov 21, 2007
    14. Hehe :P.

      They are still selling the Kid Delf I like so...I dont have to worry....:D...well

      Now I need the MONEY to pay for it lol
       
      #34 1000014, Nov 21, 2007
    15. it was only because i never heard of thr name being used outside of Games workshop that i was suprised to hear it used for a doll! so thats my bad!! hehe

      he kid delf dolls that they are still doing are still cool but to me its a shame they are getting rid of the bulk of really cool ones, why dont they take some out of the delf range and equal it out instead of just taking out the kid delf dolls!? and as Datsuki said they might bring them back but i think this is all speculation, they may, they may not!! who knows! but there is always eay and this forum to get 2nd hand ones if not!
       
      #35 L-porter, Nov 21, 2007
    16. Yeah thats true. I guess we will have to wait and see what happens.
       
      #36 1000014, Nov 21, 2007
    17. bump for the naughty ebay! hehe
       
      #37 L-porter, Nov 25, 2007
Page 2 of 2