This theard is something like a continuation of this one. But since I have a problem with Dollzone and not just with Dollzone Spain, I decided to open it. I need help. I really, really need help. I can never handle such a situation by myself. In my fist theard, I wrote about my big problems with Dollzone Spain. They are still not solved, the dealer ignores me now. But I never thought I would be ignored by Dollzone, as well. They do completely ignore me. The situation is just bizarre. I wrote to Dollzone about my problems with Dollzone Spain. I said that the dealer mady a lot of mistakes and treated me really bad. I said that after 4 month I still have no doll. On 2nd July, I got an answer: "Dear i already contact that dealer , i let them send doll to you again , maybe you address not right so first time send to you you not recived , so back to them shop . if you not pay them freight that ok. we are company help you pay . please let dealer know ,let them send doll to you ! about this problem we are so sorry ! thank you for your love dollzone dolls ! best regards sunny " I was so happy and I thought that the situation was solved. I wrote to the spanish dealer - he, however, said, that Dollzone wrote to him and told that I should pay for the package, again. I sent to him this letter. He ignored me. I was worried and sent Dollzone another letter - they said to me, that they tell the spanish dealer that I should not pay for the package. Anf then they began to ignore me. It was strange - I sent a few E-Mails to Dollzone Spain - the dealer ignored them. Then, I sent a few to Dollzone - they all came back. I thought it was creepy and sent the e-mails from another account on another website. They were never replied. Then, a russian community offered me their help. The administrator wrote to Dollzone - she wanted to order something, but she also told them about my problem. Sunny replied, but he ignored everything she told about me. Now, I don't know what to do. Dollzone offered me their help. They said they would solve the problem. And now they are just ignoring me. I was never treated so bad. I just don't understand why are they doing this to me. I'm tired and I cried a lot. I have no idea of what I should do. I never thought Dollzone would behave like that.