1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Publication Official Appology To Jpop Customers who bought DollHeart Items

Jul 3, 2010

    1. [Official Appology] To Jpop Customers who bought DollHeart Items

      First of all, this is Ms.Cholong who is mainly working to manage the Foreign Trade for DollHeart.

      I really want to make huge sorry to Jpop Customers who might ordered LD 343, YD 61, LD345, LS849, LS661, LS876.

      Actually when I organized Jpop order, I totally missed and we totally forgot to support it.

      I can tell it is not totally fault of Jpop, it was caused because I missed it.

      So sorry and I really appology my mistake officially.

      I shipped done some of items to Jpop now, and some of items will come up here(USA warehouse) very soon.

      Please email me if you are the one of the person who waited too much because of my personal mistake. I will refund the money for your ordered items amount and I will also offer the free gift directly. However your ordered items if you didn't receive yet, it will be shipped to you soon.

      Email: [email protected]
      Tell: 1-818-507-6936

      I am so sorry to make you so sad and make you so angry. However, please please forgive me and please understand it is not the fault by Jpop at all.

      I am so sorry.
      Sincerely
      Ms.Cholong
      The Foreign Trade Manager of DollHeart
       
      #1 Ms.Cholong, Jul 3, 2010