* What did you order? olivia head * When did you order? 06.04.2011 * How easy was it to pay? I bought it through PayPal so very easy and fast. * How long did it take to ship? head was home on 14.04.2001- about one week) * Was the quality appropriate for the price, in your opinion? Excellent! * Did the item look like the sales pictures? Yes, there were multiple pictures and they showed the head really well. * Were you satisfied with the product? Absolutely!!! * Would you order from this company again? For sure. * Would you buy this company's products second-hand? Yes. Very fast shipping and good friendly commmunication. Great suport and amazing doll!