So I am wondering, have any of the rest of you had bad experiences with IpleHouse you've never posted? I know some small things we users will just let slide, so it makes me wonder. Below is my story. Maybe it's just a fluke and if so, please let me know. I'm VERY disappointed with this company and I want to know if anyone else has suffered the absolutely terrible customer service (or lack there of) I have. In January, I ordered new hands for my Cocori. First time around they had my money but cancelled my order due to "lack of payment." Several emails later though they reinstated the order. For just those hands and a shirt and two belts, it took about a month before shipping. When the order finally arrived, the hands were incorrect and were "light cocori hands." When I messaged them over this, they essentially told me I couldn't tell shade/dye variants until I showed them photos that proved no, they were just the completely wrong hands. Well, they have me ship the hands back, at cost to -myself- and then ship new ones (without anything to make up for my shipping their mistake back). I've just gotten around to opening the box and what do I find? Dark hands. FOR AARON (male doll). Once again, wrong hands, and I've already paid initial shipping, cost of hands, and cost to ship one mistake back. What do you all think?