1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Publication +Ringdoll+ Announcement about shipping delay

Aug 4, 2015

    1. Deareast friends,
      First of all, we would like to apologise for the delay. Because we were lack of labors after our Spring Festival Holiday in Feburary, 2015 and our move in May,2015 so our production was delayed and many orders were delayed as well. We are really sorry for the delay and any inconvenience we caused.
      Now we are trying our best to make every delayed order done and to solve this issue in the end of September, we will inform you the shipping statue in Facebook from time to time. All delayed orders will be offered gift valued USD22-59 as apology gift, please kindly check notice about it:http://www.ringdoll.com/article.php?id=264.
      Your can check your order statue via email: [email protected]/[email protected].
      Besides, please kindly noted that our work time is from Monday to Friday, we will reply you in 1-3 working days after we receive your emails during the work time; while we will get back to you in the next week if we receive your emails on Saturday or Sunday, hope you can understand.
      Finally, we would like to say that Ringdoll had been found for years, we faced some similar issues during these years, specially in 2010, orders were delayed due to the change of the production line. We are really appreaciated that you all to support us, trust us and keep being our customers when we were/are in such a hard time, thank you so much.
      Ringdoll is a developing brand, defects are surely existed but we are confident that we will be better and better with your support. If you have any suggestions,opinions or comments about our development, please feel free to let us know, thank you.
      We apologize for the delay again, and thank you for your support again.


      Ringdoll
       
      #1 Robert, Aug 4, 2015