Update Ringdoll statement about Indonesia dealer

Oct 28, 2016

    1. Dear friends,

      We has recently received several complaints against Ringdoll Indonesia dealer Formosus Store(the link) from customers.After investigation,it is confirmed that Formosus store had been dishonest in her business activities as Ringdoll dealer,which seriously damaged the interests of customers and had a negative impact on Ringdoll reputatation.

      We hereby declear that Ringdoll terminate the cooperation with Formosus store on dealership with immediate effect and Formosus store is not Ringdoll dealer any more.

      The following is the updated list of Ringdoll official overseas dealers authorized with long-term cooperation.Those private overseas shopping representatives out of this list who sell Ringdoll via on-line stores are not Ringdoll officially-accredited dealers.Please place your order from the dealers on the list or directly from Ringdoll.Otherwise,it will be out of Ringdoll responsibility if there is any problem.

      DollshopEDEN(Japan)
      http://r.goope.jp/dollshopeden

      Dolk(Japan)
      http://dolk.jp/index.php

      【SEN】ドール洋服の専門店☆通販サイト☆(Japan)
      http://www.from-sen.com/ 

      Angelesque (UK)
      www.angelesque.co.uk

      Mint on card (US)
      https://www.mintoncardinc.com

      Manga-zin(Russia)
      www.manga-zin.net

      ubjd(Russia)
      http://ubjd.ru/

      Valkyrie Gate(Thailand)
      www.facebook.com/valkyriegate

      Gryffindoll(Thailand)
      https://m.facebook.com/pages/Gryffindoll/457035777716561

      Fabric Friends and Dolls(USA)
      www.fabricfriendsdolls.com

      Macaron Doll(Malaysia)
      http://macaroon-doll.com

      Octarine-Special Dolls(Belgium)
      www.octarinedolls.be

      BJD Dreams(Italy)
      http://bjdreams.esy.es/shop/it/
      https://www.facebook.com/BJDdreams/

      P.S.To prevent more cheat and loss,please try to share this statement with your friends as much as possible.
       
      • x 6
    2. I am also curious about this and if Jeeryama/Clover Singing is still counted as a dealer?

      Thank you so much in advance :)
       
    3. it is slightly worrying that Alices Collections isnt listed here, especially after i just recently placed an order for a Ringdoll doll with them. so yes, im also curious if they are considered an official and reliable dealer!
       
    4. This is only a list of Ringdoll's "Overseas" dealers. Ringdoll is located in China, as is Alice's Collections and Jeeryama. I'm not sure if there is a list of "domestic dealers" for Ringdoll somewhere, but this might explain why neither of them are on this list.
       
      • x 2
    5. OH, i totally missed the part where they said "overseas" dealers...whoops, thats my bad. thanks for clearing that up, im sure this is the case!
       
    6. Alice's Collection is not Ringdoll official overseas dealer rather than an overseas shopping representatives.There is difference between the two.Ringdoll dealers officially cooperate with Ringdoll on dealership and have a contract signed as authorized dealer.If there is any quality defects from the dealers' orders,Ringdoll will be responsible for it,and if it's dealers that caused the problem,Ringdoll will not ignore the interest of customers and will withdraw or terminate his/her dealer appointment.Ringdoll overseas shopping representatives(also called overseas purchasing) are those who offer purchasing service for overseas
      customers.They buy in China and sell to overseas customers but they have no contract with Ringdoll.So if any problems caused by them,such as cheating or fraud,Ringdoll will not be responsible for it.Among these overseas purchasing,some have been in this business for several years and have a reputation,whom you may ordered from.It will be ok if you believe they are reliable and want to order from them but please do with more care.
      We strongly suggest you order from Ringdoll or Ringdoll official dealers.
       
      #7 Robert, Oct 31, 2016
      Last edited by a moderator: Nov 1, 2016
    7. Dear friend,

      Jeeryama is not Ringdoll official overseas dealer rather than an overseas shopping representatives.There is difference between the two.
      Ringdoll dealers officially cooperate with Ringdoll on dealership and have a contract
      signed as authorized dealer.If there is any quality defects from the dealers' orders,Ringdoll will be responsible for it,and if it's dealers that caused the problem,Ringdoll will not ignore the interest of customers and will withdraw or terminate his/her dealer appointment.Ringdoll overseas shopping representatives(also called overseas purchasing) are those who offer purchasing service for overseas
      customers.They buy in China and sell to overseas customers but they have no contract with Ringdoll.So if any problems caused by them,such as cheating or fraud,Ringdoll will not be responsible for it.Among these overseas purchasing,some have been in this business for several years and have a reputation,whom you may ordered from.It will be ok if you believe they are reliable and want to order from them but please do with more care.
      We strongly suggest you order from Ringdoll or Ringdoll official dealers.
       
    8. Dear friends,

      Ringdoll official overseas dealers are different with Ringdoll overseas shopping representatives.Ringdoll dealers officially cooperate with Ringdoll on dealership and have a contract signed as authorized dealer.If there is any quality defects from the dealers' orders,Ringdoll will be responsible for it,and if it's dealers that caused the problem,Ringdoll will not ignore the interest
      of customers and will withdraw or terminate his/her dealer appointment.Ringdoll overseas shopping
      representatives(also called overseas purchasing) are those who offer purchasing service for overseas customers.They buy in China and sell to overseas customers but they have no contract with Ringdoll.So if any problems caused by them,such as cheating or fraud,Ringdoll will not be responsible for it.Among these overseas purchasing,some have been in this business for several years and have a reputation,whom you may ordered from.It will be ok if you believe they are reliable and want to order from them but please do with more care.
      In addition,as we know,there is uncontrolled risk about international business.Mutual trust is our
      principle all the time.We are sorry for the thing about Formosus Store this time.It is our error in
      judgment which we paid heavy price for it.To be responsible for customers,we promise that we will be more strict on the qualification of Ringdoll overseas dealers.
      We strongly suggest you order from Ringdoll or Ringdoll official dealers.
       
      • x 4
    9. @Robert thank you for informing us of this, i for one did not know the difference between official dealers and shopping representatives, and didn't realise that the latter weren't affiliated with the actual companies themselves. i am speaking for myself, but i will be more careful in the future. thank you!
       
      #10 hoothoo, Nov 1, 2016
      Last edited: Nov 2, 2016
      • x 2
    10. I didn't know about this difference between dealer/shopping agent - Thanks for the information!
       
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