1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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RSDOLL Feedback [ALL]

Jun 28, 2012

    1. Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!

      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. * What did you order?
      RSdoll New Evan
      * When did you order?
      07/10/2015
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.
      * How was the communication?
      It was good, but only on their Q&A, not through email.
      * How easy was it to pay?
      Very easy. Paid with my card.
      * How long did it take to ship?
      09/23/2015, so 2 months.
      * Was the quality appropriate for the price, in your opinion?
      Yes!
      * Did the item look like the sales pictures?
      Kind of, but company pictures always look different from the actual. But, yes!
      * Were you satisfied with the product?
      Very!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Of course, 100%!
      * Would you buy this company's products second-hand?
      No, I don't buy secondhand.
       
      • x 1
    3. * What did you order?
      RS Doll Sean with RG Line Spine Body
      * When did you order?
      7/15/2016
      * Did you order directly from the company, or through a distributor or dealer?
      A distributor, Dolk Station
      * How was the communication?
      Pretty good! I didn't really have any questions, so I never asked anything, but they made sure to contact me with all of the information I would need throughout the process.
      * How easy was it to pay?
      I paid through layaway, and I had always been intimidated by layaways at first, but they made it pretty easy to understand and really easy to pay.
      * How long did it take to ship?
      Not including my layaway, it took only a week or two to ship to me. I was super surprised and very happy!
      * Was the quality appropriate for the price, in your opinion?
      I think so. I got a 70 cm boy, so he's very tall and very sturdy, and the unique spine system is a nice plus. The body is very detailed and nice. The only thing I would disagree on price was the face up - the face is very plain.
      * Did the item look like the sales pictures?
      Nearly exactly like them.
      * Were you satisfied with the product?
      Very! I knew that the face-up was plain from the very beginning so I knew what the expect. He came exactly as he was pictures - he even came with a pair of eyes that I really liked!
      * Would you order from this company again?
      I would! There's one or two dolls I actually want to buy from them later on!
      * Would you buy this company's products second-hand?
      Because they're such sturdy dolls, I definitely would! They will last for a long time, so buying the items second hand wouldn't be an issue at all.
       
    4. * What did you order?
      Two full dolls - RG line M-Dev and RG line M-Verroky

      * When did you order?
      27th October 2020

      * Did you order directly from the company, or through a distributor or dealer?
      directly from the company

      * How was the communication?
      no communication was needed, the order process was easy and self explanatory

      * How easy was it to pay?
      easy, through paypal

      * How long did it take to ship?
      the order arrived on 7th January 2021

      * Was the quality appropriate for the price, in your opinion?
      yes
      their heads are well sculpted, the hands and feet on the bodies are very nicely sculpted as well, the resin feels nice and is smoother than that of another company's doll I own

      * Did the item look like the sales pictures?
      Yes, I ordered both with face up and the work on it looks IMO better than in the sales pictures

      * Were you satisfied with the product?
      yes

      * If you weren't satisfied, how did the company solve your problem?

      n/a

      * Would you order from this company again?

      yes, if they release new MSD sized dolls I might be very tempted :)
      I have 3 dolls right now and one of my RSDoll boys is my absolute favorite

      * Would you buy this company's products second-hand?
      yes