SartoriaJ Mini

Maybe try contacting Jay to see if they'd let you buy just a head, since the body is useless to you otherwise. In fact, they should let everyone who ordered just the body, buy a matching colour head - and without the eight month wait.

 

Oh, wow. Those are definitely some color changes! I don't remember seeing anything from SJ about them updating formulas or anything, and I follow them on instagram and all that. I'd be mad too!!

 

@Bren That is not okay.
They need to tell us well they change the formulas, this happened to me once a few years ago when I was buying an extra pair of feet and hands it was super frustrating.

 

@Bren oh no!
My question about the color of the amber beige changing was never answered. It's all the way on page 4 of the Q and A board now, so it appears I won't be getting an answer.

This is super frustrating, I feel extra frustrated for you guys that got a whole body that now doesn't match anything.

My own doll, I went ahead and put the corset bust on her, mismatches as it was, just to see how I like the shape. Of course I love it . And my son says "why is she yellow" because her new bust makes her face look terrible

I think I can blush the bust and get this to work, but I don't know what I'd do if it was the whole body....

 

@Weilansen, Thank you. And I totally understand where you were coming from. I would suggest message him about your concern about the body. I hope that things can be worked out to your satisfaction.

@MB Lilac, I did contact him and showed him pictures, and he's aware of the situation and working on solving it.

@ryuunohime, It was a bit of a surprise alright.

@Kaname Kimura, I'm sorry that this happened to you with your extra parts.

@skyealloway, I'm sorry that your question has not been answered. It was my understanding from what he said, that this was not the intended outcome and is trying to solve it. I"m also sorry that your chest piece makes her look yellow.

 

@Bren update! Jay sent me an email personally in response to my q&a message! I didn't notice it for a few days

I love SartoriaJ, this is what he said about the color
"
First sorry for the late reply. I checked the photo you left on Q&A board and took some time to check what's going on. Amber Beige color in your photo was so different from our original color and I wanted to check the actual color before answering you.

I have compared the old Amber Beige and the recent Amber Beige skin and in bear eyes, it was a similar color but if you take a picture, it was quite different. New Amber Beige color turned into a red opaque color just like your photo.

Recently we have changed red pigment to a new product. It is from the same company, Smooth on. Until recently we used So Strong but our Korean distributor recommended a new pigment called UVO. He said it is more vivid so the color will be more clear. It is best to keep the urethane resin pure since if we add anything, including a pigment, it will make the color opaque. Since it is from the same company, and the distributor highly recommended it, I didn't think it would be a problem. And until now, I didn't know that it would turn into a totally different color when you take a picture.

We have changed the pigment to the old one right away so skin color will be similar to the original skin from now on."

He is right, in certain rooms of my house, the colors look the same...until I take a picture. I my dining room where I opened the box, the color was different to my eyes. Resin pigment and colors is such a strange science! He also compensated me for the mismatch and I'm a loyal fan of SartoriaJ still

 

I'm so glad to hear that you got a good resolution to the problem with the mismatched torso! Hopefully @Bren does too.

 

Good solution! This is one company that really still values their customers. Normally I say that customer service is dead, but certainly not with SartoriaJ

 

@skyealloway, Great to hear that he answered your question.

But I'm a little confused about that in certain rooms they do match. I got to say that I could see, the resin changing color depending on the light and camera on the pic, but you would be able to tell with the naked eye whether they matched or not in person. Wouldn't the doll and torso be consistent with the same color if they are in the same room, everytime? So odd and Very confusing indeed. On my end, the PC shade didn't match no matter where I took the picture from or compared them at. The color are indeed very different both on the doll and on the MTN body.

@Weilansen, We have talked. And we have come to a good resolution. So all's good.

@Ashemanu,
Yes, SJ customer service is outstanding.

 

@Bren I wonder if Jay reads this board....he sent me another message last night that said they did some testing, and the color appears to react to LED light, with the strongest differences appearing when using a camera phone. This is consistent with what I've been experiencing. My dining room has LED lights, and I use my phone for photos, but my studio has different light bulbs.

He actually thanked me for sending him the picture and bringing the color difference to his attention, otherwise, he wouldn't have known, he said. I feel appreciated

 

With all the recent resin changes going around I was worried about my incoming Peach Cream orders. Today I got my PC Elf Serena(ordered in late July of 2022) and she is so lovely! What a faceup. Kudos to the SJ artists!

I'm naming her Sunnhild...Sunny for short.

Sunnhild by luluna33, on Flickr

 

Maybe he does. LOL. Thank you for explaining why there's difference in the different rooms. I understand and I see why it would do that. Very interesting.

She is gorgeous!!! And she looks to be their old color in consistency, which is what Jay said would be from now on. COOL.

 

Wow, @luluna, she is a beauty! That face up is totally lovely. She looks like a greek goddess

 

Update!

My Mintonette body arrived yesterday, and I'm happy to report that it matches almost perfectly the Peach Cream tone of my doll!
Sorry for the crappy pic that doesn't entirely convey how close of a match the tone is:
20230405_181710 by OneEyed Juliet, en Flickr
When I first asked for an update to Jay, he said that they were ready to ship my body a couple of weeks before, but they had noticed a problem and had to make another body. When they told me this, I thought it was just an excuse for the delay and I didn't think much of it, but now I'm wondering if the problem was precisely the issues with the resin tone that other users have reported.

Anyway I feel like I should apologize and take back my previous comments, I was being very emotional and making a mountain out of a molehill. The body is gorgeous. Jay if you're reading this, I'm sorry!!! You guys are great!

Bonus pic of my Naomi in my messy worktable as doll tax:

Spoiler

20230405_182800 by OneEyed Juliet, en

Flickr

 

@Weilansen
I"m so happy for you that everything is okay. It does sound like they caught yours in time. Congratulations. Your Naomi looks beautiful.

 

I received my Elf Agnes and she's also the same colour peach/cream as my Naomi from two years ago.

 

@MB Lilac, That's good news. Congrats.


I wasn't sure if to put him here, or not, since he's a Hybrid.

here is the Original Jude sculpt that was produce as a head only at first. He's on a RD body. I think they worked really well together. This head is smaller size out of the two SJ produce then, and smaller than the Jude heads produced as full dolls later on. He uses 5/6 wigs

He's my Android/Cyborg named Andrew. The dye job was done by shoottheducks, and I think she did a grea job. I just loved how he turned out.

 

I really love the new face up for Lobelia. It makes her look so different. I already have a fog grey Lobelia, but now I am really tempted to get a human one ...

 

I love seeing pictures of the Mintoinette body. It’s so lovely. I have 2 girls coming sometime this year (lol!) with that body. Your girl is so pretty!

 

Emblyn, my beautiful second Mist Elf Agnes with the SD Mist Elf Juliet faceup. The blue from the backdrop and her dress did make her resin appear lighter than it is.
DSCN1349 by Iplecollector, on Flickr