Serenade Doll Feedback (ALL)

Jul 13, 2016

    1. * What did you order?
      serenade doll nova
      * When did you order?
      1th of May,2016
      * How was the communication?
      Good,they answer my question so fast by email
      * How easy was it to pay?
      pay by paypal,easy
      * How long did it take to ship?
      Nearly one month
      * Were you satisfied with the product?
      yes,I'm,the doll is so beautiful and stunning,delicate
      * If you weren't satisfied, how did the company solve your problem?
      absolutely,I'm satisfied with this company,shipping so fast and with good communicaiton
       
      #1 David101, Jul 13, 2016
      Last edited: Jul 13, 2016
      • x 2
    2. What did you order?
      serenade doll Rabbit and Suu sp
      * When did you order?
      2016 body and rabbit head, 2017 for clothes and wig, and May 2018 for Suu head and super high heels legs
      * How was the communication?
      Good
      * How easy was it to pay?
      pay by paypal,easy
      * How long did it take to ship?
      about a week
      * Were you satisfied with the product?
      Totally satsified
      * If you weren't satisfied, how did the company solve your problem?
      no problem at all, reat communication
       
    3. * What did you order?
      The Emperor, Pale version, Limited (fullset) + extra hands and gown.
      * When did you order?
      22nd of May, 2019
      * How was the communication?
      Answered my e-mail although it took a few days the first time
      * How easy was it to pay?
      Easy
      * How long did it take to ship?
      Arrived September 26th 2019, so about 4 months, got a mail that there would be a delay due to the need to style the wig and make the clothes
      * Were you satisfied with the product?
      Very satisfied, a very special doll indeed. The clothes are of top quality and everything is well made.

      A note could be in order, these dolls are not like most BJD's in their proportions so I think somebody not taking that into account might be surprised. For me it was exactly what I was searching for.