Skyland Dolls Discussion

I have a pink Pigi body that he keeps saying is in, then he said it was milk tea, and then he showed me a picture and said it was mailed out on Dec 8th, but when I check tracking it says only the label was created. I am asking him what's up right now, I am kind of tired of getting the run-around and am about to contact PayPal for a refund.

 

Di it as soon as you can. He had the nerve of sending me a busted doll with no hands after going no contact for two months. Dirty faceup, wrong body and mismatched colour between head and body. Contact Paypal and do it QUICKLY. Document everything! Be prepared to send the doll back in order to obtain the refund, but he is NOT trustworthy, and you deserve to have your money back.

EDIT: you can open a Paypal claim for object not received. If he provides proof of shipping do NOT close the claim. If you receive a doll that is not in optimal condition, change the nature of the claim and fight for your money! It's not the first time he behaves this way.

 

I'm pretty sure my Pigi has the v1/A body, as I got her before he released the B body with Bogun. So if that's the body you need, here are my measurements!

From shoulder to shoulder over the top of the head: 7in (7.5in if you want a little extra room)
Temple to temple: 4in
Belly button to the back (level with the belly button): 5in.

Let me know if you need more!

 

Good to know! I don't even have the doll yet so no hassle with returning. I will contact them ASAP!

 

I eventually received my doll after threatening to go to PayPal for a refund. It took him a while to ship her out after creating the label though, I think 1 or 2 weeks? But she arrived in decent condition and I think all of her parts are accounted for... but reading juuhachigo's message, I need to double check what I paid for... The funny thing is, he didn't even have to ship her super far!!

 

After the experience I had with him, I would advise against buying from him directly - he's not professional and he downright tried to scam me. I wanted to buy an instock Pigi he had, but he told me he sold her and he could make me a new one. Then he disappeared and I had to go after him. After I threatened him with a claim, and had to open one because he would not ship the doll despite telling me she was ready and go radio silent for weeks, he quickly produced the tracking number, but when I got the doll, it was a crappy one with the head not matching the body, the body was wrong, the HANDS WERE MISSING and the doll was very dirty. Clearly not a doll made specifically for me. I had to change the nature of the claim and he started making excuses because he thought mine was a preorder (so this is why you sent me a busted doll after I paid you 400+ dollars ???). Magically, whenever you threatened with a claim or made one, he started communicating quickly and in perfect English. I sent Paypal all my conversations with him and doll pictures. They sided with me, but in order to have my refund I had to ship the doll back out of my pocket, and I had to wait for the doll to arrive to him safely, so that doll might be still around to scam someone else. Also, he had shipped the doll IN THE DOLL BOX, WITH A LAYER OF BUBBLE WRAP AROUND IT, and that was it. People have received dolls from their preorders (so you should be fine if you did not notice issues), but I personally would steer clear. His dolls are pretty, but I had physical anxiety for two months thanks to this, and I don't wish this on anyone. He's not a professional and he does not care for his customers at all. He's just in it for the money and people like that simply do not deserve to be paid hundreds of dollars. And the resin was also of subpar quality. If anyone truly wishes to buy his sculpts, I urge them to turn to the secondhand market... or turn to more serious artists altogether. I bought myself a used Volks F48 with my refund money and I hope I never have to deal with Skyland Dolls again.

 

Unrelated to this specific scenario but I can't stress enough to act quickly with Paypal if something is amiss. Paypal will automatically deny your claim and close the case if 30 days elapse after you receive the goods, so do not let too much time go by. You don't get to open a new claim once a case is closed.

 

I agree. And never, EVER close the claim until you are sure everything is okay with your purchase.

 

I threatened with PayPal as well, and he sent an update with the tracking and said all the dolls ship in one parcel to California and then are sent out for distribution. I am glad PayPal was updated with the info so if I have to go after a refund they have more updated info. I agree, I won't order from him again unless I receive a pristine doll, and pronto.

 

I'm so glad he's not the only one he did this too. Paypal flat-out told me back then if there are other incidents like this, he will be punished/restricted in the end.

 

Good morning, just wanted to send an update. I received my doll and she's amazing, of course we didn't verify the correct color before he made and shipped it so it's wrong lol. I thought it was Cherry Pink but she was regular/milk tea pink, so I am going to have another head done in Cherry pink, and he said he would throw in the sleeping face for free. Anyway, I am glad I got her and she really is beautiful!

 

Glad it worked out!!!