Sorry if this is an already existing topic or in the wrong place, please move or delete if that's the case. Edit: So, now that I've learned this rule about Volks, the Volks example isn't really a very good example anymore. However, please continue to discuss in general the instances of rude or snobby workers and your role as the customer. I am still interested. Alright so, I've got two BJD loving friends. One of them has 7, and the other has 2. When I first met them, everything in the BJD world was dandy. However, my friend took a trip down to our local Volks store, (which is actually two hours away, haha ) and was told that she wasn't allowed to bring in her doll, because it was Elfdoll and not Volks. She only bought something because her dad took the time to take her down there, but she was extremely angry when she came back and told me. My other friend said that workers there were snobby to her as well, and she has a volks doll. This is in no way supposed to be a bag on Volks, or anyone who owns a Volks doll. But it does help me state my question: When you're working with someone from a doll company and they seem to show you no respect or kindness, would you still buy from them? I know that both of my friends hate Volks now, even if there are a few molds that they like. They would much prefer to take business with someone else. How do you feel about it? As for myself, I've never been in that exact situation, but I'm pretty sure that if a salesman did that to me, I'd just say that they could take my doll's presence and my money, or they could lose a customer. I'm not one for such great disrespect like that.