1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Update SOOM China Website Opening

May 2, 2011

    1. Announce of 'SOOM CHINA SITE' opening

      Good afternoon,
      We are always thankful for giving us your deep love and all your support.

      We have recently introduced CHINA shopping system which is possible to make a payment with RMB for all the customers who live in Mainland China and others Asian countries.
      You can enter the 'SOOM CHINA SITE' through the INTRO page at [COLOR="royalblue"]www.dollsoom.com[/COLOR] from May the 2nd 2011.

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      1. Payment with RMB
      The basic configuration, commodity configuration and notation language of 'SOOM CHINA SITE' newly opened is same as the existing 'SOOM ENG SITE'
      But the price will be written in RMB (元) and you can make a payment with RMB only in this shopping mall.
      Payment possible with foreign issued credit cards (issued outside of China and Macau), wire transfer and Alipay.
      It is not possible to make payments with Paypal on the CHINA site. ​

      2. Q&A board in Chinese
      The customer service provided a bulletin board inquiry a reply is possible in Chinese. ​

      3. Use and membership procedure
      If you want to be a member of 'SOOM CHINA SITE', you shall newly join in 'Sign Up' page.

      The customer who were members of 'SOOM ENG SITE' have to re-register and can use same ID as you had when you newly register the member of 'SOOM CHINA SITE'. ​

      We hope that these system improvements will make your shopping more convenient.^^

      We SOOM promise to provide you the best service for your satisfaction.

      Thank you.
      SOOM
       
      #1 Forbidden, May 2, 2011