* What did you order? Idealian 75 Ender * When did you order? March 24, 2019 * How was the communication? I received all of the e-mails promptly. It went well and there were no issues. * How easy was it to pay? I did a four month layaway and it was easy to pay with PayPal. * How long did it take to ship? I finished my layaway early on May 4, 2019. Ender shipped on May 30, 2019. It was a very short wait, but the delivery was slightly delayed on my part due to conflict with the post office delivery and my work schedule. I picked him up on June 7, 2019. * Were there any missing or broken items in your order? No. * If there were any problems with your order, how did the company handle them? N/A * Would you order from this company again? Yes, I have already completed another order for a doll and I plan to purchase from Soom again in the future.