1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Event ::SOULDOLL::Temporarily stop selling all dolls & parts

May 9, 2019

    1. <Big news : Temporarily stop selling all dolls & parts>


      Hello? This is SOULDOLL.

      We are sorry to inform you a bad news suddenly.

      For present, we have so many orders and most doll shipments(excluding some) has been delayed
      for a long time.
      Although we have steadily expanded production lines for making dolls,
      the work did not go smoothly due to many variables in many factories.

      So we are informing that we have decided to temporarily stop selling all dolls & parts(including horn/heel feet/hands parts) for the period specified below.

      >Stop selling period : May 10th – May 31st , 2019

      We will do our best to prepare as many as of them as possible and delivery them smoothly during the stop selling period.
      However, the stop selling period may be extended depending on working situation.
      If the period is extended,we will notify you again before May 31st.

      * You can make the order of all items excluding dolls & doll parts)

      We have made this decision to provide better service and to produce more diverse variety of products.
      We ask that you sincerely understand.
      And, we sincerely apologize to our customers for temporarily suspending the sale.
      Feel free to contact us if you have any questions about this via Q&A board and Email.
      Thank you.


      p.s Gift head event for Rini order will be extended for 22 days if dolls&parts are resumed.
       
      #1 SOULDOLL-Master, May 9, 2019
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