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Spiritdoll 1/4 Smart Mini discussion Part 2

Nov 15, 2014

    1. I've ordered dolls from SpiritDoll twice but the most recent was 2014 or so therefore service might have changed a bit. I waited about 4 months for each doll (Herculean and Innocent) to be made but I had no expectations that it would be a short wait. Neither faceup was quite right but my instructions for one might have been mistranslated. Neither was bad and neither was worth returning the doll for. I did always have quick replies to my inquiries. I'll probably order from them again as my collection still needs a Candlenut and possibly a Fantasy Line girl. :)
       
    2. I have Basil, the boy version of Catnip. He is beautiful and well finished! He did take four months to arrive. I ordered in September and got him in January.
       
    3. Thanks for weighing in; 4 months isn't too bad unless they tell you two months!
       
      • x 1
    4. Thanks for weighing in! Basil was the first 'boy' doll I was tempted to buy so I'd love to see photos if you get around to it. But, I'll order Catnip and expect the 4 month wait....as soon as the funds add up. :(
       
    5. I had a pretty terrible time ordering from spiritdoll and it honestly makes me hesitate to ever order from them again. I really want a tan snowdrop, but not sure if I'll just search secondhand for her. Spiritdoll "accidentally" skipped/lost my order and regardless of my emailing them countless times to ask what was going on...it took 8 months for it to finally get sorted. She finally made it home to me 8 months and a week later and I had to personally email the head of the company to get a response about where my doll was. I kept getting the runaround for like two months in August and September and I was beginning to lose hope. The worst part was my order had just passed the claim point on PayPal so I couldn't even get my money back if they never did get it sorted on their end. Thankfully they did. I don't know if my order got messed up because their website goes down a lot or what, but thank god for DOA or I wouldn't have noticed my order was skipped. When I first placed my order I noticed my order never moved out of order confirmed for like two months. In the first two weeks, I emailed them about it because I thought well I still have time to change my order to tan instead of keeping it in normal skin. They said-no it's a computer glitch. My order was actually processing, even though it only said confirmed. But it stayed as confirmed for two months. Pretty sure that glitch is why my order never was made. I had emailed them in July because I was going out of town and wanted to be sure someone would be around to sign for the package. Since I was quoted 5 months at the most to wait, I figured July-August was really pushing it for my order. They responded to me with my order was nowhere near ready and they would email me with a tracking number when it was ready, so I didn't need to worry. When someone who ordered the exact same thing as me two months after my order received their order in August, I emailed them and asked what was going on. They said again, my order was nowhere near ready, but they would look into it. Another month went by and I emailed them again, and I didn't hear from them for a week. So I messaged them again and mentioned the situation about the person receiving their order way before mine and where was my doll and finally in the most roundabout way they admitted my order had been accidentally skipped and they would make sure I would have a tracking number within a week. Took another two weeks and me emailing them again before the head of the company finally got back to me with my tracking number. It really was a shame since I really love their dolls, but it was the first bjd I ever ordered and the experience wasn't great. And the default faceup I got was definitely not worth it. I am pretty sure they must have rushed it to get my order ready or something, but I had heard their faceups weren't like the pictures and I should probably just order it blank. I wish I had because it looks like she fell on her chin. They way over blushed her chin so it looks bruised or something. But I saw recently someone else got a pretty bad faceup too. I know other people have had good ordering experiences, but I might be more willing to go through a dealer or something since their website continues to go down frequently and I don't know...they just must make me nervous. Again...it is just disappointing because their dolls are really lovely and I think the spiritdoll smart doll body is one of the best msd bodies out there too. Maybe my experience was a fluke, but this happened just this past year. I paid in full March 21, 2016 and she didn't make it home till the fall of 2016 after much harassment on my end to make it happen. I still really want a tan snowdrop though. So we shall see...I'm sure others have had better experiences than me. So I guess just be careful and be vigilant when ordering from them. And don't be afraid to email them and find out what is going on with your order. All I think about with my doll is how someone who is less willing to deal with confrontation would just be out their money right now and have no doll because if I hadn't bugged them so much, I bet my snowdrop still wouldn't be home.
       
    6. I appreciate your response. Perhaps I'll just look for 'Catnip' on the 2nd hand market someday. I've now read several accounts about the face ups not being up to standard (or even flawed), about lack of communication and their site crashing. I ordered a doll somewhere else that I was really excited about and the company was so terrible and frustrating that by the time the doll did arrive the excitement was gone because my experience was so bad. I don't need a replay of that. Thanks!
       
    7. [​IMG]
      Here is my Pyrus, Remi, with his two best friends, Lulu and Leigh!

      Taking group pics is so difficult :shudder
       
      • x 5
    8. I had an amazing experience with spiritdoll. I've purchased three dolls from them over the years and each one has been absolutely perfect. I received all of my dolls in exactly three months. I'm really nervous for them to release a doll that's cuter than snowdrop because I'm going to be compelled to buy her.
       
    9. To weigh in on Spiritdoll service:
      Both of my orders within the last 12 months have arrived within 3 months of finishing my layaway.
      I recently started a layaway with them and then found a cheaper offer for the same doll elsewhere - when I mentioned this to them, they offered to refund me my layaway payments so I could get that other offer!
      I ended up being so impressed that I am paying the slightly higher price just to support them!
       
    10. Yay, I finally ordered Snowdrop head! :D
      Do you guys have any idea if NS resin will match Doll Leaves normal? I might buy her original body in the future but for now she will be a hybrid...
       
    11. I do! I can't get any more photos as I no longer own the dolls, but here are plenty for you!

      [​IMG]

      Top: Spiritdoll normal
      Bottom: Doll leaves normal

      [​IMG]

      Right: Spiritdoll normal
      Left: doll leaves normal

      [​IMG]

      This is a doll in mind normal head on a spiritdoll normal body. Doll in mind normal is a near perfect match for doll leaves normal.

      [​IMG]

      Finally, this is that same doll in mind head on the spiritdoll body, just to show that a blushed faceup can help greatly.
       
    12. Soooo an update about the damaged face-up I received. I contacted them and they offered a re-do. I checked the correct return address with them and researched how to post stuff from my country to China. It seems with their postal system items get held at the post office and they get a letter telling them to pick it up. I filled out all the postal labels correctly, posted it and gave Spiritdoll the tracking number. Aaaand the head arrived back today as a return because they didn't bother to collect it from their post office. :sigh
      So thanks for making me waste more money on postage, that was so helpful. Anyways, looks like i'm just going to have to sell the head to try and recoup a little bit of the money lost so yeah, I don't think i'll be buying from this company again.
       
    13. @astromayhem Thank you so much. Doll leaves is so much paler and more pink! I would say not a good option as I would have to blush the whole body darker/yellow. May I ask who's the girl in the last picture, is she from Luts? Seems like a good match there. :)

      @Epicari So sorry to hear about your bad experience. :( Did you try to cantact them again or do you give up on them entirely?
       
    14. Dollits is a very good match
       
    15. Hi, I'm super tempted to order Pryus and Snowdrop but am unsure of resin matching for a hybrid.

      Would someone mind, if applicable, to show a resin comparison for Spiritdoll and Fairyland's NS and TS? Are there any good resin match for girl bodies that are at least 48cm for a comparable height difference? Also, is there a huge posing difference between the single and jointed torso?

      Please and thank you.
       
      #495 lucidling, May 2, 2017
      Last edited: May 3, 2017
    16. Looking at many comparison pics I can confirm FL and SD normal skin is a great match! :)
      You can look at the hybrid here: https://denofangels.com/threads/spirit-doll-body-with-other-heads.252917/page-19
      Or watch this video
       
      #496 Sonik, May 3, 2017
      Last edited: May 3, 2017
    17. Still looking for more resin matches if you guys have any suggestions. Maybe Dollzone?

      @hannaliten Thank you! Dollits is the best suggestion I got so far. :)
       
    18. Yep that is a kid delf she is stood next to!
      I don't think luts resin would match too badly, but, my kid delf was around 4 years old and I dont know what their resin is like these days.

      In the second picture, of the spiritdoll boy body next to a doll leaves body, the head is actually a soom head. Soom is a pretty close match. So is dollndoll.

      Be careful with soom, though, as their resin isn't particularly consistent.

      I wouldn't expect dollzone or doll chateau to work, as their resin is good to hybrid with the much paler doll leaves and doll in mind.
       
      #498 astromayhem, May 3, 2017
      Last edited: May 3, 2017
    19. I don't know this for a fact but Doll Leaves and Dollzone are sister companies so their resin might event be the same color...:(
      I found comparison on Spiritdoll's website (FAQ section) and Luts look pretty close, maybe a bit lighter.

      Thank again! :hug:
       
    20. Does anyone know if it's normal that SD's site says that the account's been suspended?

      @Sonik ffff thank you so much for the links. It helped a ton! Now to see which companies would have a good resin match for SD's tan ffffff

      /edit Nevermind about the questions, SD's site started working again and Inwas able to find out that they can color match for you ffffff
       
      #500 lucidling, May 3, 2017
      Last edited: May 4, 2017