1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Sweet 'n' Honey Feedback

Nov 15, 2011

    1. Sweet 'n' Honey Feedback

      My Doll Wardrobe
      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
      #1 Zagzagael, Nov 15, 2011
    2. * What did you order?
      Leeke Mikhaila tan with Face up (in stock)
      * When did you order?
      2012-02-04
      * How was the communication?
      n/a
      * How easy was it to pay?
      Easy via bank transfer.
      * How long did it take to ship?
      She was send out on 2012-02-07 and arrived on 2012-02-09.
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Yes. The seam lines are bit more evident as I'm normally used to but I can sand it down.
      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      Sure.
      * Would you buy this company's products second-hand?
      n/a
       
      #2 Saiyaku, Feb 10, 2012
    3. * What did you order?
      FL Littlefee Leah WS

      * When did you order?
      15.01.2013

      * How was the communication?
      No communication needed

      * How easy was it to pay?
      Easy, through bank wire transfer

      * How long did it take to ship?

      3 days between order date and shipping date, arrived 22.01.2013

      * Was the quality appropriate for the price, in your opinion?
      yes it is!

      * Did the item look like the sales pictures?
      even better!

      * Were you satisfied with the product?
      yes I am! Shes so lovely!

      * If you weren't satisfied, how did the company solve your problem?
      --

      * Would you order from this company again?
      Yes, I would :)

      * Would you buy this company's products second-hand?
      Yes, I would.
       
      #3 Pandakeks, Jan 22, 2013
    4. [TABLE]
      [TR]
      [/TR]
      [TR]
      [TD="class: main"][/TD]
      [/TR]
      [/TABLE]
      * What did you order?
      1 x wig Leeke - LR-035_D (6 – 7; [Limited] Misty)
      1 x wig Leeke - W098_D (6 – 7; [Limited] Misty Brown)

      * When did you order?
      19. Jan. 2013

      * How was the communication?
      No communication needed

      * How easy was it to pay?
      Easy, through bank transfer

      * How long did it take to ship?
      6 days

      * Was the quality appropriate for the price, in your opinion?
      yes it is!

      * Did the item look like the sales pictures?
      Yes!

      * Were you satisfied with the product?
      yes I am!

      * If you weren't satisfied, how did the company solve your problem?
      --

      * Would you order from this company again?
      Yes (I do) :)

      * Would you buy this company's products second-hand?
      Yes
       
      #4 fairies-wear-boots, Jan 27, 2013
    5. * What did you order?
      1 x wig Leeke - W098 (6 – 7; [Limited] Champagne Brown
      1 x wig Leeke - W096_D (6 – 7; [Limited] SpringMint
      1 x wig Leeke - W096_D (6 – 7; [Limited] Misty Brown

      * When did you order?
      7. Febr. 2013

      * How was the communication?
      No communication needed

      * How easy was it to pay?
      Easy, through bank transfer

      * How long did it take to ship?
      7 days

      * Was the quality appropriate for the price, in your opinion?
      yes it is!

      * Did the item look like the sales pictures?
      Yes!

      * Were you satisfied with the product?
      yes I am!

      * If you weren't satisfied, how did the company solve your problem?
      --

      * Would you order from this company again?
      Yes (I do) :)

      * Would you buy this company's products second-hand?
      Yes
       
      #5 fairies-wear-boots, Feb 14, 2013
    6. * What did you order?
      Fairyland Realpuki Pupu

      * When did you order?
      7th February

      * How was the communication?
      I did have to wait a little while for replies to my emails

      * How easy was it to pay?
      Very Easy Paypal

      * How long did it take to ship?
      Shipped The Next Day arrived here 7 day laters

      * Was the quality appropriate for the price, in your opinion?
      Yes all good

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      Yes
       
      #6 ruby, Feb 18, 2013
    7. * What did you order?

      1 x Nine9 SD - Acrylic hair-band (black)
      1 x Nine9 SD - Leggings (black)
      1 x Nine9 SD - Panty pantyhose (black)
      1 x Leeke - V Neck Gray T

      * When did you order?

      18th of April 2012

      * How was the communication?

      Since it was a pre-order, I waited with my first e-mail until November 2012 - and didn't get a reply. I wrote a second e-mail in December 2012, in which I requested her to ship the items until the end of the year 2012, otherwise I would withdraw from the purchase contract. She wrote back two days later, said she was very sorry and promised to visit her storage place the next day to ship the items she had in stock and give me a refund for the items she didn't have in stock. I agreed and waited another two months for the items/money, until I finally withdrew from the purchase contract with a registered letter. She didn't take delivery of the letter, neither did she collect it from the post office within the fixed period of 7 days. I wrote her a last e-mail today. EDIT She now replied to my e-mail and said she was sorry, she thought she had already cancelled the order but obviously hadn't, and that the post office hadn't informed her about the letter, contrary to the data of the shipment tracking. She finally gave me a refund, immediately. Case closed after almost 11 months.

      * How easy was it to pay?

      Very easy, bank transfer.

      * How long did it take to ship?

      I ordered almost 11 months ago and still haven't received the items.

      * Was the quality appropriate for the price, in your opinion?

      -

      * Did the item look like the sales pictures?

      -

      * Were you satisfied with the product?

      -

      * If you weren't satisfied, how did the company solve your problem?

      -

      * Would you order from this company again?

      Definitely not.

      * Would you buy this company's products second-hand?

      -
       
      #7 Zimbl, Mar 8, 2013
    8. * What did you order?
      1 x wig Leeke 6–7 [Limited] SpringMint
      1 x wig Leeke 8-9 [Limited] ShadowBlue

      * When did you order?
      1. May 2013

      * How was the communication?
      No communication needed

      * How easy was it to pay?
      Easy, through bank transfer

      * How long did it take to ship?
      A few days

      * Was the quality appropriate for the price, in your opinion?
      yes it is!

      * Did the item look like the sales pictures?
      Yes!

      * Were you satisfied with the product?
      Yes I am!

      * If you weren't satisfied, how did the company solve your problem?
      --

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      Yes
       
      #8 fairies-wear-boots, May 13, 2013