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The Five Wits - Feedback Thread

Jan 25, 2012

    1. Company Name: The Five Wits
      Company Website: http://thefivewits.net/

      • What did you order?
      • When did you order?
      • How was the communication?
      • How easy was it to pay?
      • How long did it take to ship?
      • Was the quality appropriate for the price, in your opinion?
      • Did the item look like the sales pictures?
      • Were you satisfied with the product?
      • If you weren't satisfied, how did the company solve your problem?
       
      • What did you order?
        I purchased 2 wigs with clip on pigtails - 1 8/9" in white, 1 6/7" in bright pink
      • When did you order?
        I purchased the wigs in person at Youmacon, from their table in the dealer's room.
      • How was the communication?
        Wonderful. The ladies were very nice and interested in getting feedback on their merchandise.
      • How easy was it to pay?
        Easy.
      • How long did it take to ship?
        N/A
      • Was the quality appropriate for the price, in your opinion?
        Very much so. The wig fibers are very silky and soft. The wigs are thick and the pigtails are ridiculously long. The wigs fit snuggly on my dolls, even my Soom tiny, who usually takes a 5/6". The pigtails are also designed to be taken apart - the hair piece can be taken off the clip. This makes it easy to replace the clips if needed.
      • Did the item look like the sales pictures?
        N/A
      • Were you satisfied with the product?
        Very. I plan on purchasing more of their wigs in the future.
      • If you weren't satisfied, how did the company solve your problem?
        The only problem I had was with the 6/7" wig. The pigtails were longer than the doll is tall and they are heavy. If I picked my doll up too fast the weight of the pigtails would pull the entire wig off of her head.

        NOTE: I did suggest to the ladies to make the pigtails on the small wigs shorter and lighter.