1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

The mods can't read your private conversations unless...

Nov 8, 2008

    1. ....you send them directly to us!

      You may not have noticed, but when you receive an email notification from the forum (either for a PM or reply to a subscribed thread), it says "DO NOT REPLY TO THIS EMAIL" several times in large text.

      In order to reply to a thread or PM, you must log in to the forum. By replying to the notification email, you are sending your response directly to the moderator's email inbox, which is checked and read frequently. :doh

      Please remember not to reply to PM notifications. Our PM system does, by and large, work when used correctly. But if you reply to the email rather than logging in to the forum, the person you are replying to will not get your response, which could be problematic for a Marketplace transaction.

      Thank you!
       
      #1 DoA Mod Squad, Nov 8, 2008
    2. I'm bumping this because we're been getting a lot of people replying to PM Notifications - please don't do this. Your responses are NOT getting to the appropriate person and it's no doubt contributing to people claiming that the PM system doesn't work. It does work, you just need to use it correctly. :sweat
       
      #2 armeleia, Jan 25, 2009
    3. Bumping this again. Please do not reply to PM notifications unless you actually want your messages going directly to the moderators. Thanks. :daisy
       
      #3 armeleia, Mar 6, 2009
    4. *bump* Gave it a snappier title in the hope more people will read this. ;)

      Please don't reply to PM notifications!
       
      #4 armeleia, Jun 30, 2009
    5. *bump* We're getting a lot of people replying to PM notification emails again.

      To reply to a PM, you MUST log in to the forum. If you reply to the email, your response will go to THE MODERATOR'S EMAIL, not to the person you are trying to contact. This is not "the PM system being buggy" and disrupting your sales; this is the PM system being used incorrectly.
       
      #5 armeleia, Sep 20, 2010
    6. Bumping this again.

      Please remember that replying to ANY forum notifications (PMs, thread subscriptions) will only send your content to the moderator's email. You MUST log in to the forum to reply to PMs or threads.
       
      #6 armeleia, Nov 21, 2010