1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Think Pink! Feedback (ALL)

Feb 7, 2008

Page 10 of 19
    1. * What did you order? Two Impldoll Gelas and Lashes
      * When did you order? 21.7.11
      * Did you order directly from the company, or through a distributor or dealer? --
      * How was the communication? Perfect
      * How easy was it to pay? easy
      * How long did it take to ship? 3 days
      * Was the quality appropriate for the price, in your opinion? absolutely
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? --
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? --
       
      #181 PSychokalb, Oct 14, 2011
    2. * What did you order? Dollzone wig
      * When did you order? 13-10-2011
      * Did you order directly from the company, or through a distributor or dealer? NA
      * How was the communication? Good. I asked about the shipping fee and Marcia answered right the next day. It appears they're charging extra for shipping within The Netherlands to have the parcels signed for by the recipient to be sure that shipments arrive. However understandable, it is pretty sad their company is forced to take these measures because shipments have disappeared under the responsibility of TNT.
      * How easy was it to pay? easy
      * How long did it take to ship? 3 days
      * Was the quality appropriate for the price, in your opinion? Yes. Though ordering directly from Dollzone would have been cheaper(I live in a Euro country, whahahahhahaha :D), this wig was sold out at their webshop and I didn't want to risk loosing out on this particular wig.
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? Not that there were any problems, but Marcia indicated she would ship at normal rates if requested.
      * Would you order from this company again? Depends on what it is I want, if I can't get it anywere else or whether it's more practical to order/buy directly from them than ordering from another. But when I do buy from them, I'll prefer to pick up at events or at the shop from now on, rather than paying security shippingrates or risking Post.nl's declining service quality.
      * Would you buy this company's products second-hand? NA, they're a retailer.
       
      #182 TMar, Oct 18, 2011
    3. * What did you order? Two Brushes and Cleaning Sponges
      * When did you order? 11.10.11
      * Did you order directly from the company, or through a distributor or dealer? They were in stock at ThinkPinks shop
      * How was the communication? perfect as always ^_^
      * How easy was it to pay? it was much easy
      * How long did it take to ship? about 3 days
      * Was the quality appropriate for the price, in your opinion? absolutely
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? I'm much more than just satisfied ^_^
      * If you weren't satisfied, how did the company solve your problem? I was much satisfied. There was just a little problem with one of the brushes being sold out. I had chosen another one then and ThinkPink had refunded the difference. ^_^
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? why not ^_^ ​
       
      #183 Kasumi-san, Oct 19, 2011
    4. What did you order? NS LE Fairyland Minifee Chest part with the scar

      * When did you order? 7th Oct 2011

      * Did you order directly from the company, or through a distributor or dealer? Directly I guess, since the partl was in stock and not a pre-order

      * How was the communication? Very Good.

      * How easy was it to pay? Easy, I paid using Paypal.

      * How long did it take to ship? Shipped on the 8th Oct, arrived yesterday (20st Oct)

      * Was the quality appropriate for the price, in your opinion? Yes.

      * Did the item look like the sales pictures? Yes.

      * Were you satisfied with the product? Very much.

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Yes.

      * Would you buy this company's products second-hand? Highly depends on what the item is.
       
      #184 916mvk, Oct 21, 2011
    5. * What did you order?
      A bunch of accessoires, some clothes and face-up materials
      * When did you order?
      10/25
      * Did you order directly from the company, or through a distributor or dealer?
      Think Pink is a dealer~
      * How was the communication?
      Good. After they got the payment, they informed me, that some of the items were sold out. I could choose whether to get a refund or to choose some others things with equal value. (I chose some other items)
      * How easy was it to pay?
      Easy, I paid through bank transfer
      * How long did it take to ship?
      9 days (arrived 11/04)
      * Was the quality appropriate for the price, in your opinion?
      Yes
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Yeah, they are all like expected ^^
      * If you weren't satisfied, how did the company solve your problem?
      /
      * Would you order from this company again?
      Yes
      * Would you buy this company's products second-hand?
      Maybe
       
      #185 SenninShin, Nov 8, 2011
    6. * What did you order? A puki sugar
      * When did you order? Ordered in January and received in November, but was Fairyland fault.
      * Did you order directly from the company, or through a distributor or dealer? through they web, in preorder.
      * How was the communication? Very good. I had a problem with post delivery and they help me fast and nice.
      * How easy was it to pay? Very easy.
      * How long did it take to ship? When they have the doll, i think less than a week. They are very fast.
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Yes
       
      #186 aroa678, Nov 17, 2011
    7. I bought a in stock BJD and she has been shipped 2 days later,very well packed,and arrived after 2 days!Marcia informed me about the tracking number.
      I am very happy with my new doll and with the whole transaction.I will buy again from Think Pink,they are very kind and reliable sellers!
       
      #187 Petra P., Nov 28, 2011
    8. * What did you order? Doll Leaves Flora and a wig
      * When did you order? 2 Days ago :D
      * Did you order directly from the company, or through a distributor or dealer? Directly
      * How was the communication? Very great! I had one question and got a reply within a few hours. Very nice!
      * How easy was it to pay? Click Click. Paid.
      * How long did it take to ship? I ordered in the evening and got shipped in the late afternoon the day after.
      * Was the quality appropriate for the price, in your opinion? The wig wasn't really, but it's not their fault.
      * Did the item look like the sales pictures? Yeps
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? YES!!!! I'm already looking for my next order ^^
      * Would you buy this company's products second-hand? yes
       
      #188 Inferno, Dec 1, 2011
    9. * What did you order?
      1x Check Heart Hairband for BJD,
      1x Iron Hairband for BJD,
      1x C60-020 Bee Dress for 1/3 60 cm BJD,
      1x S60-015 Lolita Ribbon yellow/black Shoes for 85 x 35 mm Foot
      * When did you order? 11.09.11
      * Did you order directly from the company, or through a distributor or dealer?
      At ThinkPink
      * How was the communication?
      perfect as always ^_^
      * How easy was it to pay?
      Very easy per paypal
      * How long did it take to ship?
      12.30.2011
      * Was the quality appropriate for the price, in your opinion?
      absolutely
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?/
      I'm very much satisfied ^_^
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes!!
      * Would you buy this company's products second-hand?
      -
       
      #189 fairies-wear-boots, Jan 4, 2012
    10. * What did you order?
      1x Steampunk 1 single Gear Eye Silver 16 mm
      1x EHF033 Grey Blue Pupil 16 mm Glass Eyes
      1x Steampunk 1 single Gear Eye Silver 18 mm
      * When did you order? 12.17.11
      * Did you order directly from the company, or through a distributor or dealer?
      At ThinkPink
      * How was the communication?
      perfect as always ^_^
      * How easy was it to pay?
      Very easy per paypal
      * How long did it take to ship?
      12.31.2011
      * Was the quality appropriate for the price, in your opinion?
      absolutely
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?/
      I'm very much satisfied ^_^
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes!!
      * Would you buy this company's products second-hand?
      -
       
      #190 fairies-wear-boots, Jan 4, 2012
    11. * What did you order?
      1x DollZone Gugu (in stock)
      * When did you order? 5. Jan. 2012
      * Did you order directly from the company, or through a distributor or dealer?
      At ThinkPink
      * How was the communication?
      perfect as always ^_^
      * How easy was it to pay?
      Very easy per paypal
      * How long did it take to ship?
      9. Jan. 2012
      * Was the quality appropriate for the price, in your opinion?
      absolutely
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?/
      I'm very much satisfied ^_^
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes!!
      * Would you buy this company's products second-hand?
      yes
       
      #191 fairies-wear-boots, Jan 9, 2012
    12. * What did you order? A small in-stock Dollzone doll
      * When did you order? 9/1/2012
      * How was the communication? Very good
      * How easy was it to pay? Easy via paypal
      * How long did it take to ship? 2 days with tracking, and it was delivered 48 hours later
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Very happy
      * If you weren't satisfied, how did the company solve your problem? --
      * Would you order from this company again? Definitely
       
      #192 kayjay, Jan 13, 2012
    13. What did you order?
      A can of MSC, three different types of strings.
      When did you order?
      1.19.'12
      Did you order directly from the company, or through a distributor or dealer?
      directly from TP.
      How was the communication?
      They took a while (more than 24h) to answer one of my questions. Other than that it was fine.
      How easy was it to pay?
      Very easy via paypal.
      How long did it take to ship?
      six days. It's a pity they don't have a faster shipping option.
      Was the quality appropriate for the price, in your opinion?
      Yes. It was also well packed.
      Were you satisfied with the product?
      Yes. They were quite generous with the string length, too. ^^
      Would you order from this company again?
      Yes.
      Would you buy this company's products second-hand?
      Yes.
       
      #193 Laoky, Jan 25, 2012
    14. * What did you order?
      Dollzone Deer Girl (in Stock)

      * When did you order?
      24. Jan 2012

      * Did you order directly from the company, or through a distributor or dealer?
      N/A

      * How was the communication?
      Good. The only thing that surprised me was that there was no shipping notice whatsoever. I got a message that my item has been delivered and rushed home, but it took another day for my doll to arrive.
      And the items can only be shipped to the address stated on paypal, which wasn't a big disadvantage for me because I used my boyfriend's paypal.

      * How easy was it to pay?
      Easy, Paypal

      * How long did it take to ship?
      4 days later

      * Was the quality appropriate for the price, in your opinion?
      Well I think so, the doll was limited and in the discontinued tan skin. It was well-packed and came with two adorable plastic chalices

      * Did the item look like the sales pictures?
      Nah, even better!

      * Were you satisfied with the product?
      The ear magnets aren't that strong and I think the doll needs to be restrung, but other than that, definitely!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Sure, I'm still browsing through their stuff

      * Would you buy this company's products second-hand?
      I don't plan on buying stuff second-hand, but if there is something I really yearn for, yes


      I also ordered a doll not in stock, I'll write another review when she arrives! :)
       
      #194 Collie, Jan 28, 2012
    15. * What did you order?

      A PocketFairy MiniMay and a wig

      * When did you order?

      The 28th of November 2011

      * Did you order directly from the company, or through a distributor or dealer?

      Directly

      * How was the communication?

      Perfect

      * How easy was it to pay?

      Really easy by Paypal

      * How long did it take to ship?

      3 days (more faster than if I had ordered in France!!!)

      * Was the quality appropriate for the price, in your opinion?

      Yes

      * Did the item look like the sales pictures?

      Yes

      * Were you satisfied with the product?

      Yes

      * Would you order from this company again?

      Yes, I have just ordered another doll yesterday ^^

      * Would you buy this company's products second-hand?

      Yes
       
      #195 Lullypop, Feb 2, 2012
    16. * What did you order? Dollzone Yan, dress, shoes, wig, eyes, eyelashes, stockings, carrierbag, jointed hands, msc, pastels (in other words, a lot)

      * When did you order? 11.11.11

      * How was the communication? At some point my mails landed in their spamfilter but when they found them they apologized and answered my questions right away. They were always polite and helpful, and most of the time I got a reply within 24 hours

      * How easy was it to pay?       They offer both paypal and bank transfer so it should be easy, but because I am not used to those things I messed up (forgot to go back to their site after using paypal so they received my money but not my order) but they quickly helped me fix my mistake so everything was fine.

      * How long did it take to ship? 3 days

      * Was the quality appropriate for the price, in your opinion? yes

      * Did the items look like the sales pictures? Even better :)

      * Were you satisfied with the product? yes

      * Would you order from this company again? definately
       
      #196 BlackAmera, Feb 29, 2012
    17. What did you order?
      A can of MSC

      When did you order?
      march 28

      Did you order directly from the company, or through a distributor or dealer?
      Think Pink

      How was the communication?
      Very good ^^ They informed me about the delivery status and answered my questions very fast.

      How easy was it to pay?
      Easy with paypal

      How long did it take to ship?
      four days. (including weekend)

      Was the quality appropriate for the price, in your opinion?
      Yes, it was. Also nice packaged ^^

      Did the item look like the sales pictures?
      yes

      Were you satisfied with the product?
      I haven't used it yet, because the weather is too rainy to make a face-up. But I will add my experience soon ^^

      If you weren't satisfied, how did the company solve your problem?
      I made a mistake in reading and understanding the delivery information on the tracking site. I e-mailed them and they send me an answer very fast. So actually no problems :)

      Would you order from this company again?
      Defentitely yes

      Would you buy this company's products second-hand?
      NA
       
      #197 DarkAsteria, Apr 6, 2012
    18. What did you order?
      A can of MSC, two pairs of eyes, a wig
      When did you order?
      4.3.'12
      Did you order directly from the company, or through a distributor or dealer?
      directly from TP.
      How was the communication?
      They were faster to answer than last time and very friendly.
      How easy was it to pay?
      Very easy via paypal.
      How long did it take to ship?
      They shipped it three days after payment, since every item was in stock.
      Was the quality appropriate for the price, in your opinion?
      Yes. It was also well packed. Although the package itself was so small I thought only the msc was shipped at first.
      Were you satisfied with the product?
      Yes. ^^
      Would you order from this company again?
      Already did.
      Would you buy this company's products second-hand?
      Yes.
       
      #198 Laoky, Apr 11, 2012
    19. * What did you order? 1 x PRE-ORDER Bei Elf Ball Jointed Doll - Face-up: Default - Skin Color: Blue - 1 x WM-108 8-9 Snow White Short Curly Tails wig - 1 x Silverwhite Long Straight 6-7 Wig
      * When did you order? 26. Dec. 2011
      * Did you order directly from the company, or through a distributor or dealer?
      At ThinkPink
      * How was the communication?
      perfect as always ^_^
      * How easy was it to pay?
      Very easy per paypal
      * How long did it take to ship? 31. March 2012
      * Was the quality appropriate for the price, in your opinion?
      absolutely
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?/
      I'm very much satisfied ^_^
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes!!
      * Would you buy this company's products second-hand?
      yes
       
      #199 fairies-wear-boots, Apr 15, 2012
    20. * What did you order? 1 x PRE-ORDER Natasha DZ Fullset Ball Jointed Doll, Skin Color: White - 1 x PRE-ORDER 1/3 Morphoa Head, Skin Color: White,

      1 x Face-up Commission by Pink Hazard, Marcia
      1 x Dollzone Anniversary event Dongdong, Bodyblushing: Default, Face-up: Default, Skin Color: Normal Pink
      1 x C60-021 Dragonfly for 1/3 60 cm BJD
      1 x S60-017 Lolita Ribbon purple/turqoise Shoes for 85 x 35 mm Foot
      * When did you order? 14. Oct. 2011
      * Did you order directly from the company, or through a distributor or dealer?
      At ThinkPink
      * How was the communication?
      perfect as always ^_^
      * How easy was it to pay?
      Very easy per paypal
      * How long did it take to ship? 31. March 2012
      * Was the quality appropriate for the price, in your opinion?
      absolutely
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?/
      I'm very much satisfied ^_^
      Morphoas face-up is so much beautiful and amazing!!! Thank you Marcia :D

      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes!!
      * Would you buy this company's products second-hand?
      yes
       
      #200 fairies-wear-boots, Apr 15, 2012
Page 10 of 19