1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Think Pink! Feedback (ALL)

Feb 7, 2008

Page 11 of 19
    1. * What did you order?
      1 x S-Hooks set 1 for 1/3 Doll
      1 x Sporty Clogs Blue Shoes for 25 x 12 mm Foot Tiny
      1 x Penny Loafer Black Shoes for 25 mm Foot Tiny

      * When did you order?
      4. April 2012
      * Did you order directly from the company, or through a distributor or dealer?
      At ThinkPink
      * How was the communication?
      perfect as always ^_^
      * How easy was it to pay?
      Very easy per paypal
      * How long did it take to ship?
      10. April       2012
      * Was the quality appropriate for the price, in your opinion?
      absolutely

      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?/
      I'm very much satisfied ^_^
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes!!
      * Would you buy this company's products second-hand?
      yes
       
      #201 fairies-wear-boots, Apr 15, 2012
    2. * What did you order? Dollzone Hid
      * When did you order? Saturday, december 10th.
      * Did you order directly from the company, or through a distributor or dealer? Think pink is a dealer, so i ordered from them probably?
      * How was the communication? A little bit dissatisfied. Some mails were ignored or forgotten to be answered
      * How easy was it to pay? Easy, bank transfer.
      * How long did it take to ship? The sending from their shop to my place was within 12 hours. I have waited for 15 weeks till the order was arrived in the netherland.
      * Was the quality appropriate for the price, in your opinion? Yes, i'm satisfied with the quality.
      * Did the item look like the sales pictures? Yes. even better in real life!
      * Were you satisfied with the product? Yes. My first box opening and it went good. No shipping damages at all.
      * If you weren't satisfied, how did the company solve your problem? The order took a little bit longer due chinese new year. But there was nothing to do against it.
      * Would you order from this company again? Depends on what i want to order.
      * Would you buy this company's products second-hand? Maybe.
       
      #202 Meekeechan, Apr 16, 2012
    3. * What did you order?
      Impldoll Ada

      * When did you order?
      24. Jan 2012

      * Did you order directly from the company, or through a distributor or dealer?
      N/A

      * How was the communication?
      Very good. Paypal didn't want me to pay a part of the shipping and there was a fast reminder before my doll went to shipping from Think Pink! So the matter was resolved quickly.

      * How easy was it to pay?
      Easy, Paypal

      * How long did it take to ship?
      Nearly 9 weeks to ship from the company, as stated on Think Pink. From there it took from friday to the next monday. Really fast!

      * Was the quality appropriate for the price, in your opinion?
      Of course!

      * Did the item look like the sales pictures?
      Way better than the company pictures.

      * Were you satisfied with the product?
      Yup.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Sure, if I find some other stuff again.

      * Would you buy this company's products second-hand?
      Yes, if it's something discontinued I really yearn for. Other than that: Through TP! ;)
       
      #203 Collie, Apr 17, 2012
    4. * What did you order? 1 x 5Stardoll Quintus - Face-up: Default, - Skin Color: Normal, PRE-ORDER

      * When did you order?
      20. Jan. 2012

      * Did you order directly from the company, or through a distributor or dealer?
      At ThinkPink

      * How was the communication?
      perfect as always ^_^

      * How easy was it to pay?
      Very easy per paypal

      * How long did it take to ship? arrived today - 18. April 2012 :)

      * Was the quality appropriate for the price, in your opinion?
      absolutely

      * Did the item look like the sales pictures?
      yes

      * Were you satisfied with the product?/
      I'm very much satisfied ^_^

      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes!!
      * Would you buy this company's products second-hand?
      yes
       
      #204 fairies-wear-boots, Apr 18, 2012
    5. What did you order? I ordered BJD Bambicrony, wigs, shoes.
      When did you order? 26. Feb. 2012
      Did you order directly from the company, or through a distributor or dealer? At ThinkPink
      How was the communication? Very pleasant.

      How easy was it to pay? Easy by PayPal
      How long did it take to ship? Less than 3 days!
      Was the quality appropriate for the price, in your opinion? Yes!!!!!!!!!!
      Did the item look like the sales pictures? Yes, absolutely!
      Were you satisfied with the product? Absolutely.

      * If you weren't satisfied, how did the company solve your problem?
      -
      Would you order from this company again?
      Yes!! Now I'm waiting a new order.


      * Would you buy this company's products second-hand? May be. Why not?

       
      #205 natalex, Apr 19, 2012
    6. I purchased 2 dolls and 2 wigs and I had the best and most friendliest service!
      Joyce and Marcia are so kind and honest and we had a very nice communication.They shipped the package promptly after my payment and it arrived in 2 days!Great!
      I am very pleased by this wonderful Service and I will buy again!It is a real pleasure!
       
      #206 Petra P., May 12, 2012
    7. What did you order? I ordered 1 Aiden Boy White Skin with Face-up from 5Stardoll (in stock)
      When did you order? 17. May 2012
      Did you order directly from the company, or through a distributor or dealer? At ThinkPink
      How was the communication? Perfect
      How easy was it to pay? Easy by PayPal
      How long did it take to ship? Aiden arrived today, 21. May :-D
      Was the quality appropriate for the price, in your opinion? Yes!
      Did the item look like the sales pictures? Much better! :aheartbea
      Were you satisfied with the product? Absolutely.
      * If you weren't satisfied, how did the company solve your problem? -
      Would you order from this company again?       Yes!!
      * Would you buy this company's products second-hand? Yes!
       
      #207 fairies-wear-boots, May 21, 2012
    8. * What did you order? Resinsoul Ai Hooved Body Purple Skin, some wig caps, s hoooks and a elastic string
      * When did you order? 08 March, 2012
      * Did you order directly from the company, or through a distributor or dealer? Dealer
      * How was the communication? Quite good
      * How easy was it to pay? Very easy
      * How long did it take to ship? I waited a bit for the doll being processed by ResinSoul. ThinkPink was super iper fast. Unfortunately italian postage was chaotic as ever. but think pink was very helpful and kind
      * Was the quality appropriate for the price, in your opinion? YES, a lot
      * Did the item look like the sales pictures? A lot BETTER. I love this doll. the faceup is the best default i've seen on the web. I think RS improved a lot
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem? --
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Yes, why not? ^_^
       
      #208 Aerisblack, May 22, 2012
    9. * What did you order?A Planetdoll Katie,she was in Stock
      * When did you order?Beggining of May
      * Did you order directly from the company, or through a distributor or dealer?From ThinkPink.
      * How was the communication?Very nice and easy!
      * How easy was it to pay?Very easy through Paypal.
      * How long did it take to ship?2days!
      * Was the quality appropriate for the price, in your opinion?Very good quality,very nice doll.
      * Did the item look like the sales pictures?Yes.
      * Were you satisfied with the product?Very!
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?Yes,I am sure.
      * Would you buy this company's products second-hand?Yes.
       
      #209 Petra P., May 30, 2012
    10. What did you order? I ordered Fairyland Realpuki Soso Basic+SP Head+Faceup+Realpuki Leather Shoes
      When did you order? 24 January 2012
      Did you order directly from the company, or through a distributor or dealer? At ThinkPink/ preorder.
      How was the communication? Perfect!
      How easy was it to pay? by PayPal, layaway in 4 equal installments.       There was no problem when I paid the last two installments earlier than I should.
      How long did it take to ship? Soso arrived 24. May
      Was the quality appropriate for the price, in your opinion? Yes!!!!!!
      Did the item look like the sales pictures? Yes.
      Were you satisfied with the product? More then yes!
      * If you weren't satisfied, how did the company solve your problem? -
      Would you order from this company again? I will certainly!       I got a free stand for my doll, it was a very pleasant surprise! (thank you!!!)
      * Would you buy this company's products second-hand? Yes!
       
      #210 Martoola, Jun 1, 2012
    11. * What did you order?
      -4 wigs
      -eyeputty
      -photocamera for 1/3 BJD
      * When did you order?
      5.June 2012
      * Did you order directly from the company, or through a distributor or dealer?
      At ThinkPink
      * How was the communication?
      Quick and easy, as always.
      * How easy was it to pay?
      Very easy per PayPal
      * How long did it take to ship?
      Less than 2 days!!!!!!!!!
      * Was the quality appropriate for the price, in your opinion?
      Yes, absolutely.
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?/
      Absolutely!
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      Yes, of course!!!!!!
      * Would you buy this company's products second-hand?
      Yes
       
      #211 natalex, Jun 7, 2012
    12. * What did you order? MSC and elastic
      * When did you order? 6 juni 2012
      * How was the communication? very good
      * How easy was it to pay? very easy
      * How long did it take to ship? 1 day
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * Would you order from this company again? yes, definately
       
      #212 nuite001, Jun 11, 2012
    13. * What did you order?
      - Gus Girl AS Translucent Milkpink no face-up
      - Ball Jointed Dolls for beginners
      - soft pastels 64 pieces
      - Microbrush 10 brushes
      - wig
      - eye lashes
      - Mr. Super Clear
      - Cleaning block
      - Garden Chair for MSD 45 cm.
      * When did you order?
      The first orders were placed on the 27th of May 2012 and the third was on the 18th of June 2012
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from them
      * How was the communication?
      very good
      * How easy was it to pay?
      Very easy
      * How long did it take to ship?
      the first took a couple of days, the second a day
      * Was the quality appropriate for the price, in your opinion?
      yes
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?
      Yes I am, very satisfied
      * Would you order from this company again?
      yes
      * Would you buy this company's products second-hand?
      yes
       
      #213 maschapluis, Jun 21, 2012
    14. * What did you order?
      AE Cherry Doll
      * When did you order?
      23 .April 2012
      * Did you order directly from the company, or through a distributor or dealer?
      I ordered an AE doll through the Think Pink site.

      * How was the communication?
      Awesome i got quick answers through their Facebook and mail

      * How easy was it to pay?
      Very easy

      * How long did it take to ship?
      9 weeks :) (it said 8-12 weeks) so it was really quick

      * Was the quality appropriate for the price, in your opinion?
      Yes the doll is really beautyfull :) she has a little rough sanding on one of her knees but that doesn´t matter
      * Did the item look like the sales pictures?
      Even better :D

      * Were you satisfied with the product?
      Very.

      * If you weren't satisfied, how did the company solve your problem?
      Think Pink was so kind to tell me the logopiece was missing from my dolls headback and they´ll get me another one :)

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      ~~
       
      #214 nu123, Jun 30, 2012
    15. * What did you order?
      Eyes, shirt, leggings, shoes and MSC

      * When did you order?
      22 & 24 June

      * Did you order directly from the company, or through a distributor or dealer?
      Direct

      * How was the communication?
      Brilliant - Marica advised me of an item that wasn't in stock, and also combined both orders/

      * How easy was it to pay?
      Very easy - Paypal

      * How long did it take to ship?
      About 5 days

      * Was the quality appropriate for the price, in your opinion?
      Definitely

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      n/a

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      yes
       
      #215 ShortNCuddlyAm, Jul 5, 2012
    16. * What did you order? Boots, 4 wigs, 1 pair of 12 mm acrylic eyes and Pantyhose New Pearl Black for SD/SD13 1/3 BJD
      * When did you order? 14. may 2012.
      * Did you order directly from the company, or through a distributor or dealer? Directly.
      * How was the communication? Good as usual.
      * How easy was it to pay? I always pay through paypal, so yes very easy.
      * How long did it take to ship? 27. june 2012.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * Would you order from this company again? Of course.
      * Would you buy this company's products second-hand? Yes.
       
      #216 manabusama, Jul 10, 2012
    17. * What did you order? DragonDoll XiaoQiao
      * When did you order? July 2011
      * Did you order directly from the company, or through a distributor or dealer? I ordered directly from them because they had her in stock.
      * How was the communication? I did get answers and they did help me alot with my questions but unfortunatly I did have had a few times they just did not respond at all.
      * How easy was it to pay? I payed at their store.
      * How long did it take to ship? I got it at their store.
      * Was the quality appropriate for the price, in your opinion? I think they are very good but some things like clothing can be more expensive than at other companies.
      * Did the item look like the sales pictures? Yes they did.
      * Were you satisfied with the product? I'm very satisfied.
      * If you weren't satisfied, how did the company solve your problem? -
      * Would you order from this company again? Maybe..
      * Would you buy this company's products second-hand? Yes, I would.
       
      #217 LillyLullaby, Jul 12, 2012
    18. * What did you order? Brown Boots for 85x30mm foot and 10mm Glas Eyes
      * When did you order? 7. June 2012
      * Did you order directly from the company, or through a distributor or dealer? from Think Pink!
      * How was the communication? It was great, I was always informed by emails, when something has changed
      * How easy was it to pay? very easy, I payed with PayPal
      * How long did it take to ship? arrived 11. June 2012
      * Was the quality appropriate for the price, in your opinion? everything was fine
      * Did the item look like the sales pictures? yes, definitely
      * Were you satisfied with the product? yes!
      * If you weren't satisfied, how did the company solve your problem? ./.
      * Would you order from this company again? yes, definitely
      * Would you buy this company's products second-hand? yes
       
      #218 fairies-wear-boots, Jul 14, 2012
    19. * What did you order? Black lace-up Boots for 85x30mm foot
      * When did you order? 8. July 2012
      * Did you order directly from the company, or through a distributor or dealer? from Think Pink!
      * How was the communication? It was great, I was always informed by emails, when something has changed
      * How easy was it to pay? very easy, I payed with PayPal
      * How long did it take to ship? arrived 13. July 2012
      * Was the quality appropriate for the price, in your opinion? everything was fine
      * Did the item look like the sales pictures? yes, definitely
      * Were you satisfied with the product? yes!
      * If you weren't satisfied, how did the company solve your problem? ./.
      * Would you order from this company again? yes, definitely
      * Would you buy this company's products second-hand? yes
       
      #219 fairies-wear-boots, Jul 14, 2012
    20. * What did you order? Eyes, A wig from Monique, Dollzone Annie pink skin without face-up, Dz raphael head, shoes from dz.
      * When did you order? 8 february 2012
      * Did you order directly from the company, or through a distributor or dealer? from think pink.
      * How was the communication? Very good! Always quick answers!
      * How easy was it to pay? Very easy. thru paypal :)
      * How long did it take to ship? 5 months.
      * Was the quality appropriate for the price, in your opinion? Very good.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? yes.
       
      #220 Lumerix, Jul 26, 2012
Page 11 of 19