1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Think Pink! Feedback (ALL)

Feb 7, 2008

Page 14 of 19
    1. * What did you order?
      MSC String puller, same zipper, some little accessories, Mungyo pastel, and other little thing
      * When did you order?
      05-02-13
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from them
      * How was the communication?
      very good
      * How easy was it to pay?
      Very easy
      * How long did it take to ship?
      three days, very quickly
      * Was the quality appropriate for the price, in your opinion?
      yes
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?
      Yes I am, very satisfied
      * Would you order from this company again?
      yes
      * Would you buy this company's products second-hand?
      yes
       
      #261 Vladilena, Feb 15, 2013
    2. * What did you order? Wigs
      * When did you order? On Friday, February 15.
      * Did you order directly from the company, or through a distributor or dealer?       Directly.
      * How was the communication? Pleasant, as always.
      * How easy was it to pay? Very easy by PayPal.
      * How long did it take to ship? I got the parcel today, so, 5 days, incl. weekend. And I want to say that the girls from this shop always do their best to dispatch the parcel as soon as possible, even the same day you make the order!!!!!!!!
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Absolutely!
      * If you weren't satisfied, how did the company solve your problem? -----
      * Would you order from this company again? Of course!
      * Would you buy this company's products second-hand? Yes.
       
      #262 natalex, Feb 21, 2013
    3. What did you order?
      Two wigs and two pairs of eyes.
      When did you order?
      20th of February.
      Did you order directly from the company, or through a distributor or dealer?
      Directly through TP.
      How was the communication?
      They replied fast, even though they were away over the weekend and had a pile of new messaged to go through after.
      How easy was it to pay?
      Easy through pp.
      How long did it take to ship?
      About a week, but that was because they were away and pp took some time to approve the payment.
      Was the quality appropriate for the price, in your opinion?
      Yes, very much so.
      Did the item look like the sales pictures?
      Yes
      Were you satisfied with the product?
      definitely.
      If you weren't satisfied, how did the company solve your problem?
      //
      Would you buy this company's products second-hand?
      Yes.
       
      #263 Laoky, Mar 2, 2013
    4. :thumbup

      * What did you order?
      2 doll wigs and 1 SD t-shirt

      * When did you order?
      In February 2013

      * Did you order directly from the company, or through a distributor or dealer?
      From the company

      * How was the communication?
      Good

      * How easy was it to pay?
      Really easy with paypal

      * How long did it take to ship?
      It didn't take a long time for my order to be shipped. I received the parcel a few days after having placed my order.

      * Was the quality appropriate for the price, in your opinion?
      Absolutely.

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      YES, really satisified.

      * Would you order from this company again?
      Yes, of course. It was not the first time I ordered from the company and I'll gladly order again.

      * Would you buy this company's products second-hand?
      Yes

      :daisy
       
      #264 Peach, Mar 2, 2013
    5. * What did you order?
      Luts 2012 event head and body

      * When did you order?
      In March 2013

      * Did you order directly from the company, or through a distributor or dealer?
      From the company

      * How was the communication?
      Replies to emails a little slow but good Customer Service

      * How easy was it to pay?
      Really easy with paypal

      * How long did it take to ship?
      About four days after i paid. I received the parcel Monday and it was shipped Saturday!

      * Was the quality appropriate for the price, in your opinion?
      Absolutely.

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      YES, really satisified.

      * Would you order from this company again?
      Yes for sure. It was the first time I ordered from the company and I'll be happy to order again.

      * Would you buy this company's products second-hand?
      Yes
       
      #265 angeldoll, Mar 16, 2013
    6. * What did you order?
      Luts Forgotten Story Uriel
      * When did you order?
      December 5th, 2012
      * Did you order directly from the company, or through a distributor or dealer?
      From them
      * How was the communication?
      Really good, they contacted me about every step they took
      * How easy was it to pay?
      Very easy... I think, my boyfriend payed lol
      * How long did it take to ship?
      Long, but that had more to do with order time and then breakage than anything else
      * Was the quality appropriate for the price, in your opinion?
      Yes
      * Did the item look like the sales pictures?
      Yes he does
      * Were you satisfied with the product?
      Oh yeah absolutely :)
      * If you weren't satisfied, how did the company solve your problem?
      I didn't have a problem but they did find a broken piece and contacted me about that. So there was a problem but they solved that by contacting Luts and letting me know it would be a little longer for Mizu to arrive.
      * Would you order from this company again?
      Oh yes, definetely :)
      * Would you buy this company's products second-hand?
      Yes
       
      #266 maschapluis, Apr 6, 2013
    7. * What did you order?
      Mr. Super Clear UV Cut Flat

      * When did you order?
      31. march 2013

      * Did you order directly from the company, or through a distributor or dealer?
      Directly.

      * How was the communication?
      pretty good. No communication needed besides order updates.

      * How easy was it to pay?
      I use paypal so really easy

      * How long did it take to ship?
      4 or 5 working days.

      * Was the quality appropriate for the price, in your opinion?
      Yes.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Very much so.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Already did

      * Would you buy this company's products second-hand?
      Depends on what it is
       
      #267 Lylith, Apr 6, 2013
    8. * What did you order?
      Items of msd clothing (hoodie, a pair of leggings, socks, skirt), msd size laptop and an msd size rocking chair

      * When did you order?
      2nd of April 2013

      * Did you order directly from the company, or through a distributor or dealer?
      Directly

      * How was the communication?
      Great communication! Everything went smoothly!

      * How easy was it to pay?
      Very easy, Paypal.

      * How long did it take to ship?
      Not long at all. The package was shipped on April 4th and arrived on April 10th.

      * Was the quality appropriate for the price, in your opinion?
      Yes!

      * Did the item look like the sales pictures?
      Yes!

      * Were you satisfied with the product?
      Very much so :) (they even sent a few very nice sweets as presents)

      * If you weren't satisfied, how did the company solve your problem?
      I am very satisfied, but if such a situation HAD occured, I'm sure they would've been more than helpful.

      * Would you order from this company again?
      Definitely :)

      * Would you buy this company's products second-hand?
      Yes.
       
      #268 arienhly, Apr 10, 2013
    9. * What did you order?
      Resinsoul 60 cm body + pink glass eyes

      * When did you order?
      11 november 2012

      * How was the communication?
      Very good

      * How easy was it to pay?
      Payed throegh paypal, so very easy

      * How long did it take to ship?
      +/- 10 weeks for the body to get from resinsoul to Think Pink!, 1 day from Think Pink! to me

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes, I'm very happy with both the body and the eyes

      * Would you order from this company again?
      Certainly

      * Would you buy this company's products second-hand?
      Yes
       
      #269 nuite001, Apr 11, 2013
    10. * What did you order?
      Order 1: Various doll customisation and sewing items including MSC and small pieces like zipper ends.
      Order 2: Doll wig and 1/4-1/3 scale laptop

      * When did you order?
      Order 1: December 2012
      Order 2: March 2013

      * Did you order directly from the company, or through a distributor or dealer?
      This company is the dealer, and I ordered directly from them.

      * How was the communication?
      Very friendly in both cases.

      * How easy was it to pay?
      Paypal, so very easy.

      * How long did it take to ship?
      The first order arrived amazingly quickly given it was placed near Christmas. Once shipped, the second order also arrived very quickly.

      * Was the quality appropriate for the price, in your opinion?
      Yes, and even more so if the quality of the service is considered.

      * Did the item look like the sales pictures?
      Yes for all items. The wig especially looks good.

      * Were you satisfied with the product?
      Very satisfied.

      * Would you order from this company again?
      Yes. When we realised that the Paypal insured shipping costs for the second order were quite high, TP! was happy to hold my order while I picked some more items, and then tell me if they'd fit in the shipping envelope without increasing the shipping cost. Extremely friendly and good service.

      * Would you buy this company's products second-hand?
      Yes.
       
      #270 Till Troll, Apr 23, 2013
    11. What did you order?
      MSC spray,Migidoll Jina head (it was in stock)
      * When did you order?
      20th of April
      * Did you order directly from the company, or through a distributor or dealer?
      Yep directly from them.
      * How was the communication?
      Good as usual I suppose
      * How easy was it to pay?
      Very
      * How long did it take to ship?
      They shipped it on the 24th and it arrived a day later
      * Was the quality appropriate for the price, in your opinion?
      Yep
      * Did the item look like the sales pictures?
      Yep
      * Were you satisfied with the product?
      Sure am
      * Would you order from this company again?
      Of course haha
      * Would you buy this company's products second-hand?
      I guess.
       
      #271 nyampokun, Apr 25, 2013
    12. * What did you order? Fairyland Littlefee Nanuri Winter 2013 Faceplate
      * When did you order? 19th of April, waited for a shipping quote and paid on May 1st
      * How was the communication? Excellent!
      * How easy was it to pay? Easy via Paypal
      * How long did it take to ship? No time at all! My item was posted on May 1st when I had paid! Arrived within a week. There was an issue with TNT leaving the item with a neighbour and not leaving a card, but this is no fault of Think Pink!.
      * Was the quality appropriate for the price, in your opinion? Indeed. Their prices are excellent.
      * Did the item look like the sales pictures? Yes!
      * Were you satisfied with the product? Most definitely!
      * Would you order from this company again? Yes, I'm planning to for another head I'm after.
      * Would you buy this company's products second-hand? I'm not sure if they have their own products? If they did, maybe, but I wouldn't hesitate to buy directly from them either.
       
      #272 Rinoa, May 8, 2013
    13. * What did you order? 1 x Purple Curls 6-7 Wig, 1 x Light Green Long Straight Wig 6-7., 1 x mix blue long straight with bangs 6-7 wig, all in stock
      * When did you order? 7. May 2013
      * How was the communication? Excellent!
      * How easy was it to pay? Easy via Paypal
      * How long did it take to ship? Just a few days :-)
      * Was the quality appropriate for the price, in your opinion? Yes!
      * Did the item look like the sales pictures? Yes!
      * Were you satisfied with the product? Yes!
      * Would you order from this company again? Yes!
      * Would you buy this company's products second-hand? Yes!
       
      #273 fairies-wear-boots, May 13, 2013
    14. What did you order?
      Dollzone moon
      * When did you order?
      4 may 2013
      * Did you order directly from the company, or through a distributor or dealer?
      they are a dealer
      * How was the communication?
      did not have questions
      * How easy was it to pay?
      Very easy
      * How long did it take to ship?
      around a week, i ordered in the weekend
      * Was the quality appropriate for the price, in your opinion?
      yes
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?
      Yes very
      * Would you order from this company again?
      yes, i have ordered from them before
      * Would you buy this company's products second-hand?
       
      #274 shadow_catty, May 13, 2013
    15. I ordered 2 instock dolls from thinkpink last week, on different days. Communication was good they were really helpful and offered to refund me part of the postage and send both dolls together, which they did. Only took a couple of days for delivery and the dolls are PERFECT - I would use thinkpink again, they are the best dealer I've used so far.
       
      #275 elve, May 13, 2013
    16. I ordered several items for Yo-sd size from ThinkPink,as 4 wigs,2 pants and boots and I got the package very promptly.
      Paying is very easy through Paypal and the service of Marcia and Joyce is very nice.
      I bought several times during the last years and I will buy again from ThinkPink.
       
      #276 Petra P., May 21, 2013
    17. * What did you order? 5Stardoll Aiden normal skin
      * When did you order? 15th January 2013
      * How was the communication? It was hit and miss.
      * How easy was it to pay? Paypal, easy peasy :)
      * How long did it take to ship? Too long!
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes
      * Would you order from this company again? Maybe...

      So, I ordered my doll in January and as everyone knows, it’s an exciting time waiting for everything to be OK'd and whatnot, but to be honest, once I had got a confirmation message saying my payment had been received and that I would be waiting between 8 to 12 weeks (a few weeks later they had bumped it up to 12 to 15 weeks with no explanation) that was it, I had no other correspondence from Think Pink's end, and as the months went on I got worried (I know these things take a while but there is a limit) I felt like I was pestering them with my emails asking for information, sometimes my emails were not even replied to which always worried me even more!
      I received a message from Marcia at the beginning of April to say they had not heard from 5SD, but the following morning she said she had miraculously received an email from them during the night claiming they had a backlog from Chinese New Year.
      Once this had happened the ball rolled pretty quickly, and I received my doll within a few weeks.
      He was packed nicely and came with a few little gifts which was a nice touch, but I would have to seriously consider my options before I order with them again as the waiting time was a little too long and communication wasn't fantastic.
       
      #277 JesterGirl, May 22, 2013
    18. * What did you order?
      I ordered 2 sets of eye lashes, a 6-7 inch wig, a 6-7 inch wig cap and a can of MSC
      On the side note, I also ordered a Angell-Studio Kimo, but cancelled this since Angell-Studio didn't had the body anymore I wanted, which isn't the fault of ThinkPink
      * When did you order?
      The order was placed on the 26th of April (2013 ofcourse)
      * Did you order directly from the company, or through a distributor or dealer?
      Well they are a dealer, but yes I ordered directly from them
      * How was the communication?
      We exchanged a few mails, and all tho they most of the time didn't respond direclty they were still very patiant with answering my silly qeustions. Also very polite when they informed me that Angell-Studio didn't had the old yosd body anymore, the newer body was more expensive but they proposed that I wouldn't need to pay the extra cost. The waiting time between the mails could be becuase one of the company workers had a accident so just 1 person was filling all the roles of the company at once.
      * How easy was it to pay?
      Very easy thru paypal
      * How long did it take to ship?
      Well quite some time since I placed the order at the 26th of april and it was shipped to me at the first of June (In the end I recieved it the 4th of June). This was probably since I ordered items that werent in stock yet.
      * Was the quality appropriate for the price, in your opinion?
      Well I was a little disapointed how small the bottle MSC was, but I geuss its just really expensive anywhere. For the other products, yes I think the price was alright.
      * Did the item look like the sales pictures?
      Yes they do(except the bottle it looked so much bigger!, but well thats my fault of not researching)
      * Were you satisfied with the product?
      Yes I'm satisfied, the wig is in wonderfull condition and very soft!(Far softer then the wig I got from AS)
      The only down side was that whole story with Kimo
      * If you weren't satisfied, how did the company solve your problem?
      they contacted me and told me Angell-Studio had stopped making the older body. The newer body would cost more, but I wouldn't have to pay for it. They also gave me the option to cancel the order, which I chose for in the end.
      * Would you order from this company again?
      Yes I will, probably in the very near future.


       
      #278 Mademoiselle Grymms, Jun 5, 2013
    19. What did you order?
      SQ Lab Chibi Moe on 31cm body, SQ Lab Nekomimi headband

      When did you order?
      6-1-2013

      Did you order directly from the company, or through a distributor or dealer?
      Through Thinkpink (dealer)

      How was the communication?
      No communication needed

      How easy was it to pay?
      Paypal, so very easy

      How long did it take to ship?
      It was shipped on 4-6-2013 and arrived 8-6-2013

      Was the quality appropriate for the price, in your opinion?
      definitely! The doll is so gorgeous ~<3

      Did the item look like the sales pictures?
      The doll came without faceup, but everything else does :)

      Were you satisfied with the product?
      Very much! They even includet a little teaset as a gift! So cute!

      If you weren't satisfied, how did the company solve your problem?
      N/A

      Would you order from this company again?
      Yes absolutely

      Would you buy this company's products second-hand?
      Maybe
       
      #279 Pandakeks, Jun 9, 2013
    20. * What did you order? A Doll by Souldoll : Soulkid Randor
      * When did you order? The order was placed in February
      * Did you order directly from the company, or through a distributor or dealer? From Company
      * How was the communication? Good
      * How easy was it to pay? Very easy with paypal
      * How long did it take to ship? 3 months, but it was a pre-order of a whole doll + face-up
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Very much
      * Would you order from this company again? Of course, I'm about to order another doll
      * Would you buy this company's products second-hand? Yes
       
      #280 silke_chan, Jun 13, 2013
Page 14 of 19