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Think Pink! Feedback (ALL)

Feb 7, 2008

Page 19 of 19
    1. * What did you order?
      A Resinsoul Mei, normal skin, double jointed body and a faceup.

      * When did you order?
      28 September 2015

      * Did you order directly from the company, or through a distributor or dealer?
      Through Think Pink!, I believe that's a dealer :)

      * How was the communication?
      The communication was awesome! I had a lot of questions, and they were all answered. They reply very quickly to their facebook page, which is really handy!

      * How easy was it to pay?
      Very easy, I paid through online banking.

      * How long did it take to ship?
      It took 2 months for Resinsoul to ship the doll to Think Pink, and it arrived at my place 2 days later. It was really fast!

      * Was the quality appropriate for the price, in your opinion?
      Yes! Definitely

      * Did the item look like the sales pictures?
      It looks even better in real.

      * Were you satisfied with the product?
      110%

      * If you weren't satisfied, how did the company solve your problem?
      -

      * Would you order from this company again?
      Certainly, I'm already checking on their page for my next doll!

      * Would you buy this company's products second-hand?
      Why not?
       
      #361 Mepi, Jan 7, 2016
      • x 1
    2. * What did you order?
      Hi-top sneakers MSD size
      * When did you order?
      1-28-16
      * Did you order directly from the company, or through a distributor or dealer?
      Directly
      * How was the communication?
      Excellent! They also answered a slew of questions around Christmas time and were so professional and nice.
      * How easy was it to pay?
      Easy with Paypal
      * How long did it take to ship?
      2 days! Way faster than anticipated!!
      * Was the quality appropriate for the price, in your opinion?
      Very!
      * Did the item look like the sales pictures?
      Exactly!
      * Were you satisfied with the product?
      Very! They're adorable!
      * Would you order from this company again?
      I'm looking forward to it!
      * Would you buy this company's products second-hand?
      yes
       
      #362 cheesemoopsie, Jan 30, 2016
    3. *What did you order? Wig Monique
      * How was the communication? Good.
      * How easy was it to pay? Very easy, through paypal.
      * How long did it take to ship? Around 7 days.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Real wig is prettier than the Picture.
      * Were you satisfied with the product? Yes.
      * Would you order from this company again? Yes.
       
      #363 Milada, Feb 2, 2016
    4. * What did you order?
      Little Monica -Little Harmony Irin, normal Skin, plus heel legs extra
      * When did you order?
      1st of January 2016
      * Did you order directly from the company, or through a distributor or dealer?
      I ordered on Think Pink, BJD was In-Stock
      * How was the communication?
      Communication was really good. They replyed very fast. It was my very first order.
      * How easy was it to pay?
      Payment is really easy. You can choose different Options. I payed through bank Transfer.
      * How long did it take to ship?
      The shipping took only 2 Day´s :) .... because I had a doll taken, which was In-Stock. But I had a few Bank Holidays in between :/ so it was not there fault ... :)
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes, even better ^_^
      * Were you satisfied with the product?
      More then 100%
      * Would you order from this company again?
      Yes, I already did. 3 Times so far :)
       
      #364 aikokaeru, Feb 18, 2016
    5. * What did you order?
      A dollzone carrier bag and green 16mm eyes
      * When did you order?
      Around february 20
      * Did you order directly from the company, or through a distributor or dealer?
      Through Think Pink, which is a dealer.
      * How was the communication?
      Very good! Silly me made a few mistakes in the order but they were easily rectified, and they were not upset with me for making the mistakes.
      * How easy was it to pay?
      I picked it up at their store, so, very easy!
      * Was the quality appropriate for the price, in your opinion?
      I love the bag and I trust it'll be good enough since I am generally positive about dollzone. The eyes are the most beautiful colour and they are perfect!
      * Did the item look like the sales pictures?
      Yep!
      * Were you satisfied with the product?
      Yes!
      * If you weren't satisfied, how did the company solve your problem?
      They solved my own mistakes (wrong size of eyes!)
      * Would you order from this company again?
      I would! I even got tea from them because I got drenched in the rain.
      * Would you buy this company's products second-hand?
      I'd have no problem with it!
       
      #365 Lettitude, Mar 4, 2016
    6. * What did you order?
      All items in Stock:
      • Doll Chateau MSD sized shoes (green pointed flats)
      • Lambskin Wig in white
      • AC Sweater in white
      • Dollzone MSD Pants in brown
      • Glass eyes: dark green glitter
      * When did you order?
      Ordered on 05.03.2016 (Saturday), shipped on 07.03.2016 (Monday), reached on 09.03.2016 (Wednesday)

      * How was the communication?
      Very good - all questions were answered.

      * How easy was it to pay?
      Very easy, paypal.

      * How long did it take to ship?
      Ordered on Saturday, shipped following Monday - so 2 days.

      * Was the quality appropriate for the price, in your opinion?
      Yes very much so.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Very much!

      * Would you order from this company again?
      Already did :) !

      I was very happy with the overall experience and made a two-part review, where I go through the order and briefly talk about my experience with Think Pink! and the items I bought. Part one can be found here:

       
      #366 Milenn, Mar 19, 2016
    7. * What did you order?
      a wig, shoes and barbie doll

      * When did you order?
      last sunday
      * Did you order directly from the company, or through a distributor or dealer?
      direct from your website

      * How was the communication?
      great!

      * How easy was it to pay?
      it was easy.

      * How long did it take to ship?
      one week

      * Was the quality appropriate for the price, in your opinion?
      absolutly

      * Did the item look like the sales pictures?
      yeah, and for some one better than picture!

      * Were you satisfied with the product?
      yes!

      * If you weren't satisfied, how did the company solve your problem?

      * Would you order from this company again?
      absolutly! it was my first order to them, but not my last!!

      * Would you buy this company's products second-hand?
      humm no, i prefer to buy product to the company
      see you soo!
       
      #367 lady ann, Apr 23, 2016
    8. * What did you order?
      DragonDoll Xiao Qiao
      * When did you order?
      2012
      * Did you order directly from the company, or through a distributor or dealer?
       I bought directly from there website
      * How was the communication?
      Communication was decent
      * How easy was it to pay?
      Yes, very easy.
      * How long did it take to ship?
      I went and picked the doll up
      * Was the quality appropriate for the price, in your opinion?
      Price was alittle much in my opinion but the quality was good
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?
      yes, very much.
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      Probably not, since the prices are rather high.
      * Would you buy this company's products second-hand?
      Yes
       
      #368 LillyLullaby, Jul 12, 2016
    9. * What did you order? Resinsoul Yi in light tan with an extra head and a pair of hands
      * When did you order? 11th of may
      * How was the communication? Excellent
      * How easy was it to pay? Very easy
      * How long did it take to ship? From resinsoul to think pink! took about 2,5 months. I picked up the doll at their store, so no shipping time from there.
      * Was the quality appropriate for the price, in your opinion? Absolutely, yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes, very satisfied.
      * Would you order from this company again? Yes, certainly.
      * Would you buy this company's products second-hand? Yes.
       
      #369 nuite001, Aug 19, 2016
    10. * What did you order? Resinsoul Winter and Spring
      * When did you order? 5/10/16
      * Did you order directly from the company, or through a distributor or dealer? from Think Pink themself
      * How was the communication? fantastic! if i had a question thet were gast to reply.
      * How easy was it to pay? Very easy
      * How long did it take to ship? from Think Pink to me around 3 days
      * Was the quality appropriate for the price, in your opinion? Fantastic! defenetly worth the money!
      * Did the item look like the sales pictures? They look even better then on pictures
      * Were you satisfied with the product? yes
      * Would you order from this company again? Sertainly yes.
      * Would you buy this company's products second-hand? yes.
       
      #370 Oliver, Jan 11, 2017
    11. * What did you order? Resinsoul Yi in normal skintone with an extra head and a pair of hands
      * When did you order? 22 november 2016
      * How was the communication? Very good
      * How easy was it to pay? Very easy
      * How long did it take to ship? From Think Pink! to me shipping took 1 day
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes, very satisfied.
      * Would you order from this company again? Yes, certainly.
      * Would you buy this company's products second-hand? Yes.
       
      #371 nuite001, Jan 25, 2017
    12. * What did you order? A Souldoll Fafner & a body
      * When did you order? 08/23/2016 for the body ; 10/14/2016 for the Soul-kid
      * How was the communication? Good & fast.
      * How easy was it to pay? Easy, by European bank transfer.
      * How long did it take to ship? 2~3 months after my preorder (Souldoll delays)
      * Was the quality appropriate for the price, in your opinion?       Yes. Souldoll's products have a good quality.
      * Did the item look like the sales pictures?       Yes.
      * Were you satisfied with the product?       Yes.
      * Were there any missing or broken items in your order? No
      * If there were any problems with your order, how did the company handle them? No
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? Yes.
       
      #372 Chocolatine, Mar 19, 2017
    13. What did you order?
      Dearmine Lover Angela

      When did you order?
      End of December 2016

      Did you order directly from the company, or through a distributor or dealer?
      Through Thinkpink

      How was the communication?
      Almost non-existent

      I knew they wouldn't place my order right away, but i couldn't locate the waiting time on their website anymore so i waited...

      I ordered dolls from them before and communication was always prompt and fine. But now when i send them a message on the 3rd of February i didn't receive a response. After another attempt on the 22 of February and still no answer I started to get worried.

      I found a way to contact them through phone ( But this number has been deleted from the page since then) and they reassured me that my Angela was ordered in December already. So I was halfway through the waiting period.
      Everything appeared to be cleared out but….

      On April 13th I got a message saying they didn’t order the doll after all. They apologized for the wrong information and bad communication and offered me a Dearmine Angela with company face-up they still had in stock. They didn’t offer me any discount whatsoever.
      At this point I started to get really impatient so after another weekend and I think two days I gave them a call again asking for a refund. And they refunded me my order.

      Im pleased that in the end I got a refund from them but I’m bothered by the fact that through email its almost impossible to get an answer from them. I managed to talk to them through a phone number that I wasn’t supposed to have in the first place… The radio silence was very frustrating
      They told me everything was very chaotic since they moved their store so I hope it all smoothens itself out.

      How easy was it to pay?
      Very easy

      How long did it take to ship?
      /

      Was the quality appropriate for the price, in your opinion?
      They have good doll prices

      Did the item look like the sales pictures?
      /

      Were you satisfied with the product?
      /

      If you weren't satisfied, how did the company solve your problem?
      Through a refund

      Would you order from this company again?
      Im not sure

      Would you buy this company's products second-hand?
      Maybe
       
      #373 ElenoreLoretje, Apr 26, 2017
    14. I have no problems with since the quality is good!
       
      #374 JL_The_Lion, Aug 5, 2017
    15. * What did you order?
      A bunch of eyes, clothes, supplies (ribbons and eye putty) and other trinkets, mostly clearance items.

      * When did you order?
      A week ago.

      * How was the communication?
      Top-notch. Got notified when my order was being processed, when it was ready to ship, and when it actually did ship. It arrived before I had even got around to trying out the tracking number.

      * How easy was it to pay?
      Paypal, so ultra easy.

      * How long did it take to ship?
      Five days from order placed to on its way.

      * Were there any missing or broken items in your order?
      Nope. Everything was there and whole.

      * If there were any problems with your order, how did the company handle them?
      N/A

      * Would you order from this company again?
      Absolutely. Have before and will again. :)
       
      #375 Jany, Aug 14, 2017
Page 19 of 19